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Survey of Academic Library Leadership: Assessment of Fixed Workstations

  • ID: 5008220
  • Report
  • March 2020
  • Region: Global
  • 59 Pages
  • Primary Research Group
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n the age of mobile communications what is the fate of the fixed workstation in one of the world’s most information-intensive environments - the North American academic library?  This new report tries to answer this and other questions about how libraries view their fixed workstations.  This study helps its readers to answer questions such as:  How many fixed workstations are academic libraries maintaining? Has this number increased or decreased in recent years?  What about plans for the future?

Which personal computer brands are most favoured by academic librarians and how much control do they have over which they end up using in the library?  How satisfied are they in general with the overall degree of control that they have over fixed workstation policy?  To what extent is policy over these workstations shared with college or university IT departments or other units of college administration?  What have been recent and planned changes in the applications offered through the library’s workstations?

How many workstations are maintained for the exclusive use of library staff?  For library patrons?  How many new purchases are for “active” workstations that allow users to sit or stand while working? How happy is library management with specialized library technology rooms or centers that house multiple special-purpose workstations?

Just a few of this 59-page report’s many findings are that:

  • Only a shade more than 20% of librarians surveyed said that they had predominant or total control of fixed workstation purchasing in their libraries.
  • College libraries at very small institutions with fewer than 1,100 students averaged 15.73 fixed workstations in their libraries
  • Older library directors were significantly more likely than younger ones to purchase additional fixed workstations for the library.
  • Female library directors were much more satisfied than male directors with the quality of end-user support offered by IT departments to the library’s workstation users.
  • 18.87% of those sampled were “highly satisfied” with their library’s special purpose computer technology rooms or centers.

Data in the report is broken out by size and type of institution, by tuition level, for public and private institutions and by other useful variables. 

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1. THE QUESTIONNAIRE    

2. PARTICIPANTS LIST    

  • Characteristics of the Sample    

3. SUMMARY OF MAIN FINDINGS    

  • Control over fixed workstation purchasing    
  • Number of fixed workstations for patrons in 2017-2018    
  • Number of fixed workstations for patrons in 2018-2019    
  • Number of fixed workstations for patrons in 2019-2020    
  • Change in number of fixed workstations for patrons over the past two years    
  • Kind of changes in workstation policy made in the past few years and expected to occur within the next few years    
  • Number of active workstations for patrons    
  • Number of library workstations for library staff    
  • Number of fixed workstation computers purchased in the past year    
  • Number of fixed workstation computers to be purchased in the next year    
  • Level of satisfaction with the quality of various IT products and services    
  • Satisfaction with library’s control over workstation content and governance    
  • Satisfaction with quality of computers    
  • Satisfaction with quality of end user support    
  • Satisfaction with range and quality of applications    
  • Satisfaction with quality of library technology rooms or workshops    

List of Tables

Table 1.1 Which phrase best describes who controls fixed workstation purchasing at your library?    
Table 1.2 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out by age range    
Table 1.3 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out for public and private colleges    
Table 1.4 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out by Carnegie class or type of college    
Table 1.5 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out by enrollment    
Table 1.6 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out by tuition, $    
Table 1.7 Which phrase best describes who controls fixed workstation purchasing at your library? Broken out by Gender of survey respondent    
Table 2 How many fixed workstations  for patrons do you have in your library for each of the following years?    
Table 2.1.1 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year?    
Table 2.1.2 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out by age range    
Table 2.1.3 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out for public and private colleges    
Table 2.1.4 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out by Carnegie class or type of college    
Table 2.1.5 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out by enrollment    
Table 2.1.6 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out by tuition, $    
Table 2.1.7 How many fixed workstations  for patrons do you have in your library in 2017-18 academic year? Broken out by Gender of survey respondent    
Table 2.2.1 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year?    
Table 2.2.2 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out by age range    
Table 2.2.3 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out for public and private colleges    
Table 2.2.4 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out by Carnegie class or type of college    
Table 2.2.5 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out by enrollment    
Table 2.2.6 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out by tuition, $    
Table 2.2.7 How many fixed workstations  for patrons do you have in your library in 2018-19 academic year? Broken out by Gender of survey respondent    
Table 2.3.1 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year?    
Table 2.3.2 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out by age range    
Table 2.3.3 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out for public and private colleges    
Table 2.3.4 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out by Carnegie class or type of college    
Table 2.3.5 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out by enrollment    
Table 2.3.6 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out by tuition, $    
Table 2.3.7 How many fixed workstations  for patrons do you have in your library in 2019-20 academic year? Broken out by Gender of survey respondent    
Over the past two years have you increased or decreased this number, or has it remained the same? Broken out by Carnegie class or type of college    
What have you changed about your library’s fixed workstations over the past few years and what might you expect to change over the next two years in terms of software offerings, number of workstations positioning, mix of hardware types and anything else worth pointing out. Broken out by Carnegie class or type of college    
Table 3 How many "active workstations" that allow for working while either sitting or standing, does the library have for each of the following populations?    
Table 3.1.1 How many "active workstations" do the library patrons have?    
Table 3.1.2 How many "active workstations" do the library patrons have? Broken out by age range    
Table 3.1.3 How many "active workstations" do the library patrons have? Broken out for public and private colleges    
Table 3.1.4 How many "active workstations" do the library patrons have? Broken out by Carnegie class or type of college    
Table 3.1.5 How many "active workstations" do the library patrons have? Broken out by enrollment    
Table 3.1.6 How many "active workstations" do the library patrons have? Broken out by tuition, $    
Table 3.1.7 How many "active workstations" do the library patrons have? Broken out by Gender of survey respondent    
Table 3.2.1 How many "active workstations" do the library staff have?    
Table 3.2.2 How many "active workstations" do the library staff have? Broken out by age range    
Table 3.2.3 How many "active workstations" do the library staff have? Broken out for public and private colleges    
Table 3.2.4 How many "active workstations" do the library staff have? Broken out by Carnegie class or type of college    
Table 3.2.5 How many "active workstations" do the library staff have? Broken out by enrollment    
Table 3.2.6 How many "active workstations" do the library staff have? Broken out by tuition, $    
Table 3.2.7 How many "active workstations" do the library staff have? Broken out by Gender of survey respondent    
Table 4.1 How many fixed workstation computers did the library purchase in the past year?    
Table 4.2 How many fixed workstation computers did the library purchase in the past year? Broken out by age range    
Table 4.3 How many fixed workstation computers did the library purchase in the past year? Broken out for public and private colleges    
Table 4.4 How many fixed workstation computers did the library purchase in the past year? Broken out by Carnegie class or type of college    
Table 4.5 How many fixed workstation computers did the library purchase in the past year? Broken out by enrollment    
Table 4.6 How many fixed workstation computers did the library purchase in the past year? Broken out by tuition, $    
Table 4.7 How many fixed workstation computers did the library purchase in the past year? Broken out by Gender of survey respondent    
Table 5.1 How many fixed workstation computers does the library plan to purchase in the next year?    
Table 5.2 How many fixed workstation computers does the library plan to purchase in the next year? Broken out by age range    
Table 5.3 How many fixed workstation computers does the library plan to purchase in the next year? Broken out for public and private colleges    
Table 5.4 How many fixed workstation computers does the library plan to purchase in the next year? Broken out by Carnegie class or type of college    
Table 5.5 How many fixed workstation computers does the library plan to purchase in the next year? Broken out by enrollment    
Table 5.6 How many fixed workstation computers does the library plan to purchase in the next year? Broken out by tuition, $    
Table 5.7 How many fixed workstation computers does the library plan to purchase in the next year? Broken out by Gender of survey respondent    
Table 6 How satisfied are you with each of the following?    
Table 6.1.1 How satisfied are you with the library's level of control over workstation content and governance?    
Table 6.1.2 How satisfied are you with the library's level of control over workstation content and governance? Broken out by age range    
Table 6.1.3 How satisfied are you with the library's level of control over workstation content and governance? Broken out for public and private colleges    
Table 6.1.4 How satisfied are you with the library's level of control over workstation content and governance? Broken out by Carnegie class or type of college    
Table 6.1.5 How satisfied are you with the library's level of control over workstation content and governance? Broken out by enrollment    
Table 6.1.6 How satisfied are you with the library's level of control over workstation content and governance? Broken out by tuition, $    
Table 6.1.7 How satisfied are you with the library's level of control over workstation content and governance? Broken out by Gender of survey respondent    
Table 6.2.1 How satisfied are you with the quality of the computers?    
Table 6.2.2 How satisfied are you with the quality of the computers? Broken out by age range    
Table 6.2.3 How satisfied are you with the quality of the computers? Broken out for public and private colleges    
Table 6.2.4 How satisfied are you with the quality of the computers? Broken out by Carnegie class or type of college    
Table 6.2.5 How satisfied are you with the quality of the computers? Broken out by enrollment    
Table 6.2.6 How satisfied are you with the quality of the computers? Broken out by tuition, $    
Table 6.2.7 How satisfied are you with the quality of the computers? Broken out by Gender of survey respondent    
Table 6.3.1 How satisfied are you with quality of end user support by college or library (or both) IT professionals?    
Table 6.3.2 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out by age range    
Table 6.3.3 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out for public and private colleges    
Table 6.3.4 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out by Carnegie class or type of college    
Table 6.3.5 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out by enrollment    
Table 6.3.6 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out by tuition, $    
Table 6.3.7 How satisfied are you with quality of end user support by college or library (or both) IT professionals? Broken out by Gender of survey respondent    
Table 6.4.1 How satisfied are you with the range and quality of applications available over the workstations?    
Table 6.4.2 How satisfied are you with the range and quality of applications available over the workstations? Broken out by age range    
Table 6.4.3 How satisfied are you with the range and quality of applications available over the workstations? Broken out for public and private colleges    
Table 6.4.4 How satisfied are you with the range and quality of applications available over the workstations? Broken out by Carnegie class or type of college    
Table 6.4.5 How satisfied are you with the range and quality of applications available over the workstations? Broken out by enrollment    
Table 6.4.6 How satisfied are you with the range and quality of applications available over the workstations? Broken out by tuition, $    
Table 6.4.7 How satisfied are you with the range and quality of applications available over the workstations? Broken out by Gender of survey respondent    
Table 6.5.1 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops?    
Table 6.5.2 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out by age range    
Table 6.5.3 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out for public and private colleges    
Table 6.5.4 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out by Carnegie class or type of college    
Table 6.5.5 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out by enrollment    
Table 6.5.6 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out by tuition, $    
Table 6.5.7 How satisfied are you with the quality of the library's specialized computer/technology rooms or workshops? Broken out by Gender of survey respondent    
Which brands account for at least 10% of your fixed library workstations? Which fixed workstation computers are you most interested in purchasing in the future? Broken out by Carnegie class or type of college    

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  • American International college
  • Anderson University
  • Asbury University
  • Avila University
  • Baptist Missionary Association Theological Seminary
  • Bethel University - TN
  • Briar Cliff University
  • Bryan College
  • Charles L. Souvay Memorial Library Kenrick-Glennon Seminary
  • Clark State Community College
  • College of Southern Idaho
  • Covenant Theological Seminary
  • Drake University
  • ECPI University
  • Embry Riddle Aeronautical University
  • Florida National University
  • Fuller Theological Seminary
  • Hamline University
  • Houston Graduate School of Theology
  • Iowa Lakes Community College
  • Jackson State Community College
  • Jarvis Christian College
  • Kent State University Tuscarawas
  • Livingstone College
  • Longwood University
  • Miami University
  • Molloy College
  • Northern Kentucky University
  • Northwestern Oklahoma State University
  • Ozarka College
  • Pfeiffer University
  • Queen's University
  • Richmont Graduate University
  • Rush University
  • Southern California Seminary
  • St. Thomas Aquinas College
  • The University of New Orleans
  • Thomas Jefferson University
  • Thomas More University
  • University Canada West
  • University of Memphis
  • University of Mississippi
  • University of North Dakota
  • University of Regina Library
  • University of Sioux Falls
  • University of South Florida St. Petersburg
  • University of Western States
  • West Virginia University
  • Wilkes University
  • Willamette University
  • Winona State University
  • Wisconsin Lutheran College
  • Yeshiva University
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