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CRO Quality Benchmarking - Phase II/III Service Providers (12th Edition)

  • ID: 5019679
  • Report
  • March 2020
  • Region: Global
  • Industry Standard Research (ISR)
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FEATURED COMPANIES

  • Advanced Clinical
  • Covance
  • Innovaderm
  • NAMSA
  • PharPoint
  • QPS
  • MORE

When it comes to the complex world of clinical trials, it takes a village. And a lot of that village is outsourced. Whether you're a veteran or new to the business of clinical trials, the publisher aims to take two of the most challenging and time-consuming processes out of the abstract: CRO selection and CRO performance evaluation. Which provider is best to conduct a given trial? Who will perform the best? With more than a decade of this type of research under their belts, the publisher provides a wealth of information in the form of this quality benchmarking report to address these questions. The goal? To take the mystery and stress out of your Phase II/III service provider selection process. Informed decisions are the best decisions.

Both sponsors and providers can use this research to glean what they need to make the best decisions possible for their clinical development programs and service offerings. Go ahead, de-mystify your Phase II/III provider selection and evaluation processes.

What You Will Learn:

Sponsors:

  • Discover which service providers your company should consider for your clinical development programs by seeing how your peers' expectations line up with individual CROs
  • Gain insight into CRO customer loyalty based on overall customer satisfaction, willingness to recommend and likelihood to use again
  • Learn which Phase II/III-specific attributes drive outsourcing selection, and explore verbatim responses from recent customers on CRO performance

Service Providers:

  • Compare how your company matches up against your competitors across 21 attributes grouped by Budget, Delivery, Staff, and Services
  • Learn how to improve your marketing messaging by focusing on the areas in which customers say you excel compared to the competition
  • Find out which factors affect sponsor outsourcing preferences, and which factors are gaining in importance for future outsourcing

Major Topics:

  • Service Provider Selection Process
  • Service Provider Perceptions and Interactions
  • Service Provider Performance and Loyalty
  • Company Service Quality Profiles
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Advanced Clinical
  • Covance
  • Innovaderm
  • NAMSA
  • PharPoint
  • QPS
  • MORE

1. Service Provider Selection Process

  • Primary Section Takeaways
  • Preferred Provider Agreements
  • Selection Attributes
  • Use of Outside Consultants

2. Service Provider Perceptions and Interactions

  • Primary Section Takeaways
  • Phase II/III Leadership, Familiarity, and Use
  • Service Provider Preference
  • Service Provider Preference among Users
  • Cost Perceptions
  • Cost Experience among Users
  • Summary Table

3. Service Provider Performance and Loyalty

  • Primary Section Takeaways
  • A Note on Harvey Ball Calculations
  • Performance Across Service Providers
  • Figure 1 - Budget Factors
  • Figure 2 - Delivery Factors
  • Figure 3 - Staff Characteristics
  • Figure 4 - Services
  • Customer Loyalty: 2020
  • Customer Loyalty: 3-Year Rolling Average
  • Company Service Quality Profiles
    • Bioclinica
    • Covance
    • Eurofins
    • ICON
    • IQVIA
    • Medpace
    • Parexel
    • PPD
    • PRA
    • Premier Research
    • Syneos Health
  • Worldwide Clinical Trials

4. Study Data

  • Phase II/III Leaders, Unprompted
  • Phase II/III Leaders, Prompted
  • Service Provider Familiarity
  • Service Provider Usage
  • Service Provider Preference
  • Service Provider Differentiation
  • Service Provider Cost Perceptions
  • Use of Preferred Providers
  • Number of Preferred Providers
  • Selection Drivers: Selecting among Preferred Providers
  • Preferred Provider Attributes Gaining Importance
  • Selection Drivers: When Not Using Preferred Providers
  • Selection Drivers: No Preferred Providers
  • Service Provider Attributes Gaining Importance: No Preferred Providers
  • Use of Outside Consultants
  • Outside Consultant Assistance
  • Service Provider Drill-downs
    • Advanced Clinical
    • Bioclinica
    • Biorasi
    • Bioskin
    • Catalyst Clinical Research
    • Clinical Research Services (CRS)
    • Clinipace
    • Clintec
    • Covance
    • CTI Clinical Trial & Consulting
    • DaVita Clinical Research
    • DCRI-Duke
    • Eurofins
    • Frontage
    • ICON
    • Innovaderm
    • IQVIA
    • Lambda
    • Linical Accelovance
    • Medpace
    • Medsource
    • NAMSA
    • Navitas Life Sciences
    • Novotech
    • Ora
    • PAREXEL
    • Pharm-Olam International
    • PharPoint
    • PPD
    • PRA
    • PRC Clinical
    • Premier Research
    • PSI
    • QPS
    • Quanticate
    • Rho
    • SGS Life Sciences
    • Syneos Health
    • Synteract
  • Worldwide Clinical Trials

5. Demographics

  • Company Type
  • Headquarters Location
  • Office Location
  • Job Title
  • Decision-making Responsibility
  • Outsourcing Involvement by Phase
  • Involvement in Clinical Development
  • Therapeutic Areas of Responsibility
  • Years of Industry Experience
  • Age
Note: Product cover images may vary from those shown
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  • Advanced Clinical
  • Bioclinica
  • Biorasi
  • Bioskin
  • Clinipace
  • Clintec
  • Covance
  • CTI Clinical Trial & Consulting
  • DaVita Clinical Research
  • DCRI-Duke
  • Eurofins
  • Frontage
  • ICON
  • Innovaderm
  • IQVIA
  • Lambda
  • Linical Accelovance
  • Medpace
  • Medsource
  • NAMSA
  • Navitas Life Sciences
  • Novotech
  • Ora
  • Parexel
  • Pharm-Olam International
  • PharPoint
  • PPD
  • PRA
  • PRC Clinical
  • Premier Research
  • PSI
  • QPS
  • Quanticate
  • RHO
  • SGS Life Sciences
  • Syneos Health
  • Synteract
Note: Product cover images may vary from those shown
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