Based on a survey launched on January 2020, that involved around one hundred office furniture distributors in Western Europe (dealers, distributors and e-tailers), this Report offers the analysis of the furniture supply activity for small accounts in Europe and the use of e-commerce for the purchase of furniture, as online sales are expected to increase rapidly in the next few years especially among individuals and small accounts.
The perspective of this research includes not only office spaces, but a wider panorama of activities like furniture for small hotels, B&B, bar/restaurants, co-working and home offices, a market which is heavily in the hand of distributors (both small and large) due to its high fragmentation and the reduced average dimensions of the supplies.
The analysis concentrated on:
- The supply for small accounts: customer segments, purchasing process, influencing factors.
- E-commerce for commercial furniture: channel evolution, organization, products and budgets, shipment and delivery.
- The office furniture market in Europe: recent sector's data.
- Estimates on E-commerce in the furniture sector.
Geographical coverage: Scandinavia (Denmark, Finland, Norway and Sweden); Central Europe (Germany, Austria and Switzerland); Western Europe (Belgium, France, Ireland, the Netherlands and the UK); Southern Europe (Greece, Italy, Portugal and Spain).
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