Overview
Today's competitive environment requires the banker to be able to negotiate in various, sometimes abstract situations - all at once! Attend this proactive webinar and learn to ask for the business and actually close the deal!
This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques.
The session will also cover the importance of the “human” side of negotiations including 'empathy', 'ego', and 'needs.'
Throughout the session, negotiation scenarios from the 'real life' of a banker will be presented in order to reinforce the concepts.
Why you should Attend
This webinar will provide skills and techniques to improve the banker’s negotiation skills in both asking for the business and closing the deal!
Areas Covered in the Session
Who Will Benefit
Speaker Profile
David L. Osburn, MBA, CCRA, is the founder of Osburn & Associates, LLC, a Business Training & Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, credit managers, attorneys, and business owners.
Today's competitive environment requires the banker to be able to negotiate in various, sometimes abstract situations - all at once! Attend this proactive webinar and learn to ask for the business and actually close the deal!
This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process. Additionally, related topics will include management skills and styles, technical skills, and compensation techniques.
The session will also cover the importance of the “human” side of negotiations including 'empathy', 'ego', and 'needs.'
Throughout the session, negotiation scenarios from the 'real life' of a banker will be presented in order to reinforce the concepts.
Why you should Attend
This webinar will provide skills and techniques to improve the banker’s negotiation skills in both asking for the business and closing the deal!
Areas Covered in the Session
- Negotiations: Defined
- Negotiation Skill Building
- The Communications Process
- 'Roadblocks' in Negotiations
- Telephone Techniques & Negotiations
- Management Skill Building & Negotiations
- The 'Human' Side of Negotiations
- Negotiation Scenarios from the Real Life of a Banker
Who Will Benefit
- Commercial Lenders
- Relationship Managers
- Business Development Officers
- Branch Managers
- Private Bankers
Speaker Profile
David L. Osburn, MBA, CCRA, is the founder of Osburn & Associates, LLC, a Business Training & Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, credit managers, attorneys, and business owners.
Speaker
David L. Osburn, MBA, CCRA, is the founder of Osburn & Associates, LLC, a Business Training & Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, credit managers, attorneys, and business owners.His extensive professional background of over 30 years includes 20 years as a Business Trainer/ Contract CFO and 16 years as a bank commercial lender including the position of Vice President/Senior Banking Officer. Mr. Osburn has also been an adjunct college professor for over 30 years including College of Southern Nevada.
Who Should Attend
- Commercial Lenders
- Relationship Managers
- Business Development Officers
- Branch Managers
- Private Bankers
