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Operator Business Services: Norway Forecast 2019-2024

  • ID: 5093918
  • Report
  • June 2020
  • Region: Norway
  • 17 Pages
  • Analysys Mason Group
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FEATURED COMPANIES

  • Altibox
  • GlobalConnect
  • Telenor
  • Telia Company
  • MORE

Operator business revenue from legacy services will continue to decline; operators need to invest in developing their ICT and IoT services capabilities to sustain their current positions or boost business revenue.

This report provides an outlook on the telecoms and ICT services market in Norway for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • Forecasts for operator services to MSMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services.
  • An estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories.
  • Quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large).
  • Demographic data on the number of employees, enterprises and sites within each business size segment (note that we include entities in the governmental and public sectors).

Enterprise size

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV

ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of business segments and individual services.
  • Vendors that are considering targeting the business market.
  • Third-party service providers that are seeking to collaborate with operators.
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Altibox
  • GlobalConnect
  • Telenor
  • Telia Company
  • MORE

Chapters Nos.

5. Executive summary
6. Executive summary: growth in mobile data, IoT connectivity and ICT services spending will enable operator business revenue to grow during the forecast period
7. Implications for operators
8. Forecast results
9. Growth in ICT services, mobile data and IoT connectivity revenue will drive  a small increase in operator business revenue, despite the declines from  legacy services
10. Mobile data, ICT and mobile IoT connectivity services will account for an increasing share of operator business revenue
11. Operator business revenue growth will come from medium-sized and large enterprises; the latter will remain the operators’ largest source of such revenue
12. Revenue growth from handset data and IoT connectivity services will drive an increase in mobile services revenue over the forecast period
13. Operator revenue from fixed services will fall during the forecast period, primarily due to a further decrease in the number of voice connections
14. High-bandwidth services for both fixed broadband and dedicated connections will continue to grow in importance
15. Operators’ addressable market for ICT services will continue to grow as businesses migrate further towards cloud-based solutions
16. Operator revenue from ICT services will form a growing share of the total operator business revenue
17. COVID-19 impact (Western Europe)
18. Operator retail revenue from businesses across Western Europe could fall by up to 12% in 2020 as a result of the COVID-19 outbreak
19. Revenue from mobile services, fixed voice and broadband services is likely to fall the most, while some ICT services may benefit from the pandemic
20. Operator profiles
21. Telenor is the largest player in the Norwegian business services market; the mobile market is fairly concentrated, while the fixed market is highly fragmented
22. Operator profiles: Telenor
23. Operator profiles: Telia Company
24. Operator profiles: GlobalConnect
25. Operator profiles: Altibox
26. Forecast methodology and assumptions
27. Forecast methodology and assumptions: presentation of results
28. Forecast methodology and assumptions: market definition
29. Forecast methodology and assumptions: modelling approach
30. Forecast methodology and assumptions: mobile services
31. Forecast methodology and assumptions: fixed services [1]
32. Forecast methodology and assumptions: fixed services [2]
33. Forecast methodology and assumptions: ICT services [1]
34. Forecast methodology and assumptions: ICT services [2]
35. About the author

List of Figures
Figure 1: Change in telecoms operator retail revenue from businesses by service type, Norway, 2019–2024
Figure 2: Connections for businesses and CAGRs by type of connection, Norway, 2019–2024
Figure 3: Telecoms operator retail revenue from businesses in 2019 and CAGRfor 2019–2024 by enterprise size, Norway
Figure 4: Telecoms operator retail revenue from businesses by service type and share of total market, Norway, 2015–2024
Figure 5: Percentage of operator retail revenue from businesses and CAGR by service type, Norway
Figure 6: Percentages of retail revenue, total employees and total business sites by enterprise size, Norway, 2019
Figure 7: Telecoms operator retail revenue from businesses by service type and enterprise size, Norway, 2019 and 2024
Figure 8: Telecoms operator mobile service retail revenue and connections for businesses, Norway, 2015–2024
Figure 9: Telecoms operator fixed service retail revenue and connections for businesses, Norway, 2015–2024
Figure 10: Number of business fixed broadband and dedicated connections by type of connection, Norway, 2015–2024
Figure 11: Addressable ICT services retail revenue from businesses by service type, Norway, 2015–2024
Figure 12: Addressable ICT services retail revenue from businesses by service type and provider and operators’ share of this revenue by service type, Norway,2024
Figure 13: Telecoms operator retail revenue from businesses, by COVID-19 scenario, Western Europe, 2018–2024
Figure 14: Telecoms operator retail revenue from businesses by COVID-19 scenario and service, Western Europe, 2019 and 2020
Figure 15: Market share of the revenue from Ethernet and IP-VPN services, by the operator, Norway, 2018
Figure 16: ‘Data services’ revenue, Telenor, Norway, 2016–2019
Figure 17: ‘Other services’ revenue, Telenor, Norway, 2016–2019
Figure 18: ‘Business solutions’ revenue, Telia, Norway, 4Q 2018–1Q 2020
Figure 19: Active business smartphone subscriptions, Ice, Norway, 2017–2019
Figure 20: RGUs and revenue, Proximo (part of NextGenTel), Norway, 2017–2018
Figure 21: Percentage of enterprises, employees and business sites by enterprise size, Norway, 2019
Figure 22: Diagram of the forecast modelling approach
Figure 23: Definitions and key drivers for mobile services
Figure 24a: Definitions and key drivers for fixed services
Figure 24b: Definitions and key drivers for fixed services
Figure 25a: Definitions and key drivers for ICT services
Figure 25b: Definitions and key drivers for ICT services

Note: Product cover images may vary from those shown
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  • Altibox
  • GlobalConnect
  • Telenor
  • Telia Company
Note: Product cover images may vary from those shown
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