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Operator Business Services: Ireland Forecast 2019-2024

  • ID: 5093920
  • Report
  • June 2020
  • Region: Ireland
  • 17 Pages
  • Analysys Mason Group
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FEATURED COMPANIES

  • BT
  • eir
  • Three (3 Group Europe)
  • Vodafone
  • MORE

Operator business revenue from legacy services will continue to decline; leading operators need to invest in developing their IT services capabilities to sustain their current position or boost business revenue.

This report provides an outlook on the telecoms and ICT services market in Ireland for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • Forecasts for operator services to MSMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services.
  • Quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large).
  • An estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories.
  • Demographic data on the number of employees, enterprises and sites within each business size segment (note that we include entities in the governmental and public sectors).

The report also provides short profiles of the main operators that are active in the business telecoms market in Ireland: eir, Vodafone, Three (3 Group Europe), Virgin Media (Liberty Global) and BT. It briefly mentions many of the smaller players that are present.

Enterprise size

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV

Other business services

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • BT
  • eir
  • Three (3 Group Europe)
  • Vodafone
  • MORE

Chapter Nos.

5. Executive summary
6. Executive summary: the continued fall in fixed voice revenue will lead to a decline in operator business revenue in Ireland during the forecast period
7. Implications for operators
8. Forecast results
9. The fall in revenue from legacy voice services will drive a decline in the total operator business revenue, despite strong ICT services revenue growth
10. ICT services, mobile data and mobile IoT connectivity will account for an increasing share of operator business revenue
11. Large enterprises will remain the main source of operator business revenue during the period to 2024; the greatest revenue declines will be from micro enterprises
12. Revenue growth from handset data and IoT connectivity services will drive an increase in mobile services revenue over the forecast period
13. Operator revenue from fixed services will fall during the forecast period, primarily due to a further decrease in the number of voice connections
14. High-bandwidth services for both fixed broadband and dedicated connections will continue to grow in importance
15. Operators’ addressable market for ICT services will continue to grow as businesses continue to migrate to cloud-based solutions
16. Operator revenue from ICT services will form a rapidly growing share of the total operator business revenue
17. COVID-19 impact (Western Europe)
18. Operator retail revenue from businesses across Western Europe could fall by up to 12% in 2020 as a result of the COVID-19 outbreak
19. Revenue from mobile services, fixed voice and broadband services is likely to fall the most, while some ICT services may benefit from the pandemic
20. Operator profiles
21. eir, Vodafone, Three, Virgin Media and BT are the major providers of business services in Ireland, but many smaller suppliers also compete
22. Operator profiles: eir
23. Operator profiles: Vodafone
24. Operator profiles: other operators [1/2]
25. Operator profiles: other operators [2/2]
26. Forecast methodology and assumptions
27. Forecast methodology and assumptions: presentation of results
28. Forecast methodology and assumptions: market definition
29. Forecast methodology and assumptions: modelling approach
30. Forecast methodology and assumptions: mobile services
31. Forecast methodology and assumptions: fixed services [1]
32. Forecast methodology and assumptions: fixed services [2]
33. Forecast methodology and assumptions: ICT services [1]
34. Forecast methodology and assumptions: ICT services [2]
35. About the author

List of Figures
Figure 1: Change in telecoms operator retail revenue from businesses by service type, Ireland, 2019–2024
Figure 2: Connections for businesses and CAGRs by type of connection, Ireland,2019–2024
Figure 3: Telecoms operator retail revenue from businesses in 2019 and CAGRfor 2019–2024 by enterprise size, Ireland
Figure 4: Telecoms operator retail revenue from businesses by service type and share of total market, Ireland, 2015–2024
Figure 5: Percentage of operator retail revenue from businesses and CAGR by service type, Ireland
Figure 6: Percentages of retail revenue, total employees and total business sites by enterprise size, Ireland, 2019
Figure 7: Telecoms operator retail revenue from businesses by service type and enterprise size, Ireland, 2019 and 2024
Figure 8: Telecoms operator mobile service retail revenue and connections for businesses, Ireland, 2015–2024
Figure 9: Telecoms operator fixed service retail revenue and connections for businesses, Ireland, 2015–2024
Figure 10: Number of business fixed broadband and dedicated connections by type of connection, Ireland, 2015–2024
Figure 11: Addressable ICT services retail revenue from businesses by service type, Ireland, 2015–2024
Figure 12: Addressable ICT services retail revenue from businesses by service type and provider and operators’ share of this revenue by service type, Ireland,2024
Figure 13: Telecoms operator retail revenue from businesses, by COVID-19scenario, Western Europe, 2018–2024
Figure 14: Telecoms operator retail revenue from businesses by COVID-19scenario and service, Western Europe, 2019 and 2020
Figure 15: Business mobile subscription market shares, Ireland, 4Q 2019
Figure 16: Percentage of SMEs that reported buying a bundle of two or more services from an operator, Ireland, 2013–2017
Figure 17: Business mobile subscriptions market share, eir, Ireland, 2017–2019
Figure 18: ‘Data communications’ revenue, eir, Ireland, 2017–2019
Figure 19: ‘Managed services and solutions’ revenue, eir, Ireland, 2017–2019
Figure 20: Percentage of enterprises, employees and business sites by enterprise size, Ireland, 2019
Figure 21: Diagram of the forecast modelling approach
Figure 22: Definitions and key drivers for mobile services
Figure 23a: Definitions and key drivers for fixed services
Figure 23b: Definitions and key drivers for fixed services
Figure 24a: Definitions and key drivers for ICT services
Figure 24b: Definitions and key drivers for ICT services

Note: Product cover images may vary from those shown
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  • BT
  • eir
  • Three (3 Group Europe)
  • Virgin Media (Liberty Global)
  • Vodafone
Note: Product cover images may vary from those shown
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