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Profiles of Academic Library Assessment Efforts

  • ID: 5136004
  • Report
  • August 2020
  • Region: Global
  • Primary Research Group

This study looks closely at the library services assessment efforts of five major US colleges and universities: Temple University, Florida State University, Buffalo State College, the University of Rochester and Pennsylvania State University.

The study describes how these libraries are assessing a myriad of important academic library functions including but not limited to the end user experience, use of the library website, library instruction services, library programming, space-use dynamics and much more.  The study particularly emphasizes how libraries collect, store, distribute and analyze data for assessment purposes.  It also stresses how different library departments collaborate on assessment projects with one another, with other units of their institutions, and with third parties outside of the institution.  It highlights how libraries use benchmarking and third party data in assessment, and how they create an assessment oriented culture at their libraries  It includes discussions of the bureaucratic dynamics of creating positions for assessment librarians, and the role that they play.

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INTRODUCTION    
Definition of Assessment    
Role of User Surveys in Assessment    
Assessment Plans    
Demonstrating the Value of the Library    
Nature of Profiles in the Report    
References    

PROFILE 1: TEMPLE UNIVERSITY    
Introduction    
Assessment at TU Libraries    
Assessment of the Health Sciences Library    
Examining and Assessing User Experience    
Library Participation in Large-Scale Multi Library Assessment Projects    
Assessing Library Public Programming    
Library Role in Instruction Assessment    
Data Analytics    
Collaboration and Outreach    
Future Plans and Reflections    

PROFILE 2: FLORIDA STATE UNIVERSITY    
Introduction    
Assessment at FSU Libraries    
A New Library Assessment Department    
Collaboration with Other Departments of Campus in Assessment Projects    
Library Tools for Assessment Data Gathering    
Use of Quantitative Assessment Data by the Library    
Collaboration and Outreach    
Sharing Assessment Findings    
Future Plans and Reflections    

PROFILE 3: BUFFALO STATE COLLEGE    
Introduction    
Assessment at Buffalo State    
Coordinating Library Assessment Efforts    
Collaboration and Outreach    
Sharing Assessment Projects    
Future Plans and Reflections    

PROFILE 4:  UNIVERSITY OF ROCHESTER    
Introduction    
Assessment at UR Libraries    
Assessing Information Literacy Across the University, Beyond Library Instruction    
Assessment Data to Redesign the Information Desk Service Model    
Moving Towards Centralized Governance of Library Assessment Data    
Collaboration and Outreach    
Future Plans and Reflections    

PROFILE 5: PENNSYLVANIA STATE UNIVERSITY    
Introduction    
Assessment at PSU Libraries    
Ithaka S+R Surveys on the Campuses    
Examining Student First-Year Experiences    
Space Use Assessment    
Assessing Use of the Collaboration Commons    
Other Space-Related Assessment Projects    
Collaboration and Outreach    
Sharing Assessment Information    
Sustaining a Culture of Assessment    
Future Plans and Reflections    

CONCLUSION   

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The report was written by Ilka Datig , instruction & Outreach Librarian at Nazareth College in Rochester, New York.  Ilka earned her MLIS from Syracuse University and her MA in Cultural Anthropology from New York University and has  previously worked as a librarian at New York University Abu Dhabi and Mary Baldwin University.   Ilka has published her work in College & Research Libraries, Journal of Academic Librarianship, College & Undergraduate Libraries, Journal of Electronic Resources Librarianship and Behavioral & Social Sciences Librarian.

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