1. Executive Summary2. Industry Outlook
2.1. Industry Overview
2.2. Industry Trends
3. Market Snapshot
3.1. Total Adressable Market
3.2. Segment Addressable Market
3.2.1. PEST Analysis
3.2.2. Porter Five Forces
3.3. Related Markets
3.4. Ecosystem
4. Market Outlook
4.1. Overview
4.1.1. Market Evolution
4.2. Market Trends and Impact
4.3. Pricing Analysis
4.4. Market Segmentation
4.5. Market Dynamics
4.5.1. Drivers
4.5.2. Restraints
4.5.3. Opportunities
4.6. DRO - Impact Analysis
5. Deployment Model: Market Size & Analysis
5.1. Overview
5.2. On-premises
5.3. Cloud
6. Vertical: Market Size & Analysis
6.1. Overview
6.2. Healthcare
6.3. Telecom
6.4. BFSI
6.5. Development Sector
6.6. Travel and Tourism
6.7. Media and Entertainment
7. Application: Market Size & Analysis
7.1. Overview
7.2. Customer Engagement and Retention
7.3. Data Privacy and Compliance
7.4. Employee Engagement
7.5. Branding and Advertisement
7.6. Personal Assistant
7.7. Customer Support
8. Organization Sizes: Market Size & Analysis
8.1. Overview
8.2. Small and Medium-sized Enterprises
8.3. Large Enterprises
9. Geography: Market Size & Analysis
9.1. Overview
9.2. North America
9.3. Europe
9.4. Asia Pacific
9.5. Rest of the World
10. Competitive Landscape
10.1. Competitor Comparison Analysis
10.2. Market Developments
10.2.1. Mergers and Acquisitions, Legal, Awards, Partnerships
10.2.2. Product Launches and execution
11. Vendor Profiles
11.1. Yellow Messenger
11.1.1. Overview
11.1.2. Business Units
11.1.3. Geographic Revenue
11.1.4. Product Offerings
11.1.5. Developments
11.1.6. Business Strategy
11.2. COGNICOR TECHNOLOGIES
11.2.1. Overview
11.2.2. Business Units
11.2.3. Geographic Revenue
11.2.4. Product Offerings
11.2.5. Developments
11.2.6. Business Strategy
11.3. Conversica
11.3.1. Overview
11.3.2. Business Units
11.3.3. Geographic Revenue
11.3.4. Product Offerings
11.3.5. Developments
11.3.6. Business Strategy
11.4. Gupshup
11.4.1. Overview
11.4.2. Business Units
11.4.3. Geographic Revenue
11.4.4. Product Offerings
11.4.5. Developments
11.4.6. Business Strategy
11.5. Kevit
11.5.1. Overview
11.5.2. Business Units
11.5.3. Geographic Revenue
11.5.4. Product Offerings
11.5.5. Developments
11.5.6. Business Strategy
11.6. YEKALIVA
11.6.1. Overview
11.6.2. Business Units
11.6.3. Geographic Revenue
11.6.4. Product Offerings
11.6.5. Developments
11.6.6. Business Strategy
11.7. Contus
11.7.1. Overview
11.7.2. Business Units
11.7.3. Geographic Revenue
11.7.4. Product Offerings
11.7.5. Developments
11.7.6. Business Strategy
11.8. SMARTBOTS.AI
11.8.1. Overview
11.8.2. Business Units
11.8.3. Geographic Revenue
11.8.4. Product Offerings
11.8.5. Developments
11.8.6. Business Strategy
11.9. Kore.Ai
11.9.1. Overview
11.9.2. Business Units
11.9.3. Geographic Revenue
11.9.4. Product Offerings
11.9.5. Developments
11.9.6. Business Strategy
11.10. Passage AI
11.10.1. Overview
11.10.2. Business Units
11.10.3. Geographic Revenue
11.10.4. Product Offerings
11.10.5. Developments
11.10.6. Business Strategy
12. Companies to Watch
12.1. Landis+Gyr Ag
12.1.1. Overview
12.1.2. Market
12.1.3. Business Strategy
12.2. Aclara Technologies LLC
12.2.1. Overview
12.2.2. Market
12.2.3. Business Strategy
12.3. IBM
12.3.1. Overview
12.3.2. Market
12.3.3. Business Strategy
12.4. Nuance Communications
12.4.1. Overview
12.4.2. Market
12.4.3. Business Strategy
12.5. Google
12.5.1. Overview
12.5.2. Market
12.5.3. Business Strategy
12.6. AWS
12.6.1. Overview
12.6.2. Market
12.6.3. Business Strategy
12.7. Artificial Solutions
12.7.1. Overview
12.7.2. Market
12.7.3. Business Strategy
12.8. Inbenta Technologies
12.8.1. Overview
12.8.2. Market
12.8.3. Business Strategy
13. Analyst Opinion14. Annexure
14.1. Report Scope
14.2. Market Definitions
14.3. Research Methodology
14.3.1. Data Collation and In-house Estimation
14.3.2. Market Triangulation
14.3.3. Forecasting
14.4. Report Assumptions
14.5. Declarations
14.6. Stakeholders
14.7. Abbreviations
List of Tables
Table 1. Global Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 2. Global Chatbot Market Value for On-Premises, by Geography, 2020-2026 (USD Million)
Table 3. Global Chatbot Market Value for Cloud, by Geography, 2020-2026 (USD Million)
Table 4. Global Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 5. Global Chatbot Market Value for Telecom, by Geography, 2020-2026 (USD Million)
Table 6. Global Chatbot Market Value for Healthcare, by Geography, 2020-2026 (USD Million)
Table 7. Global Chatbot Market Value for Travel and Tourism, by Geography, 2020-2026 (USD Million)
Table 8. Global Chatbot Market Value for Media and Entertainment, by Geography, 2020-2026 (USD Million)
Table 9. Global Chatbot Market Value for Retail and Ecommerce, by Geography, 2020-2026 (USD Million)
Table 10. Global Chatbot Market Value for Banking, Financial Services and Insurance, by Geography, 2020-2026 (USD Million)
Table 11. Global Chatbot Market Value for Others, by Geography, 2020-2026 (USD Million)
Table 12. Global Chatbot Market Value for Application, by Geography, 2020-2026 (USD Million)
Table 13. Global Chatbot Market Value for Customer Engagement, by Geography, 2020-2026 (USD Million)
Table 14. Global Chatbot Market Value for Data Privacy and Compliance, by Geography, 2020-2026 (USD Million)
Table 15. Global Chatbot Market Value for Employee Engagement, by Geography, 2020-2026 (USD Million)
Table 16. Global Chatbot Market Value for Branding and Advertisement, by Geography, 2020-2026 (USD Million)
Table 17. Global Chatbot Market Value, by Organization Sizes, 2020-2026 (USD Million)
Table 18. Global Chatbot Market Value for Small and Medium-Sized Enterprises, by Geography, 2020-2026 (USD Million)
Table 19. Global Chatbot Market Value for Large Enterprises, by Geography, 2020-2026 (USD Million)
Table 20. North America Chatbot Market Value, by Country, 2020-2026 (USD Million)
Table 21. North America Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 22. North America Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 23. North America Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 24. North America Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 25. U.S Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 26. U.S Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 27. U.S Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 28. U.S Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 29. Canada Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 30. Canada Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 31. Canada Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 32. Canada Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 33. Europe Chatbot Market Value, by Country, 2020-2026 (USD Million)
Table 34. Europe Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 35. Europe Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 36. Europe Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 37. Europe Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 38. Germany Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 39. Germany Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 40. Germany Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 41. Germany Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 42. U.K Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 43. U.K Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 44. U.K Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 45. U.K Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 46. France Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 47. France Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 48. France Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 49. France Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 50. RoE Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 51. RoE Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 52. RoE Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 53. RoE Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 54. Asia Pacific Chatbot Market Value, by Country, 2020-2026 (USD Million)
Table 55. Asia Pacific Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 56. Asia Pacific Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 57. Asia Pacific Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 58. Asia Pacific Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 59. China Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 60. China Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 61. China Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 62. China Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 63. India Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 64. India Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 65. India Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 66. India Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 67. Japan Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 68. Japan Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 69. Japan Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 70. Japan Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 71. RoE Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 72. RoE Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 73. RoE Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 74. RoE Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 75. Rest of World Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Table 76. Rest of World Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Table 77. Rest of World Chatbot Market Value, by Application, 2020-2026 (USD Million)
Table 78. Rest of World Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Table 79. Yellow Messenger: Overview
Table 80. Yellow Messenger: Strategic Snapshot
Table 81. Yellow Messenger: Business Opportunities and Outlook
Table 82. Yellow Messenger: Product/Service Portfolio
Table 83. Cognicor Technologies: Overview
Table 84. Cognicor Technologies: Strategic Snapshot
Table 85. Cognicor Technologies: Business Opportunities and Outlook
Table 86. Cognicor Technologies: Product/Service Portfolio
Table 87. Conversica: Overview
Table 88. Conversica: Strategic Snapshot
Table 89. Conversica: Business Opportunities and Outlook
Table 90. Conversica: Product/Service Portfolio
Table 91. Gupshup: Overview
Table 92. Gupshup: Strategic Snapshot
Table 93. Gupshup: Business Opportunities and Outlook
Table 94. Gupshup: Product/Service Portfolio
Table 95. Kevit: Overview
Table 96. Kevit: Strategic Snapshot
Table 97. Kevit: Business Opportunities and Outlook
Table 98. Kevit: Product/Service Portfolio
Table 99. Yekaliva: Overview
Table 100. Yekaliva: Strategic Snapshot
Table 101. Yekaliva: Business Opportunities and Outlook
Table 102. Yekaliva: Product/Service Portfolio
Table 103. Contus: Overview
Table 104. Contus: Strategic Snapshot
Table 105. Contus: Business Opportunities and Outlook
Table 106. Contus: Product/Service Portfolio
Table 107. Smartbots.AI: Overview
Table 108. Smartbots.AI: Strategic Snapshot
Table 109. Smartbots.AI: Business Opportunities and Outlook
Table 110. Smartbots.AI: Product/Service Portfolio
Table 111. Kore.AI: Overview
Table 112. Kore.AI: Strategic Snapshot
Table 113. Kore.AI: Business Opportunities and Outlook
Table 114. Kore.AI: Product/Service Portfolio
Table 115. Machineshop: Overview
Table 116. Machineshop: Strategic Snapshot
Table 117. Machineshop: Business Opportunities and Outlo
Table 118. Machineshop: Product/Service Portfolio
List of Figures
Chart 1. Global Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 2. Global Chatbot Market Value for On-Premises, by Geography, 2020-2026 (USD Million)
Chart 3. Global Chatbot Market Value for Cloud, by Geography, 2020-2026 (USD Million)
Chart 4. Global Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 5. Global Chatbot Market Value for Telecom, by Geography, 2020-2026 (USD Million)
Chart 6. Global Chatbot Market Value for Healthcare, by Geography, 2020-2026 (USD Million)
Chart 7. Global Chatbot Market Value for Travel and Tourism, by Geography, 2020-2026 (USD Million)
Chart 8. Global Chatbot Market Value for Media and Entertainment, by Geography, 2020-2026 (USD Million)
Chart 9. Global Chatbot Market Value for Retail and Ecommerce, by Geography, 2020-2026 (USD Million)
Chart 10. Global Chatbot Market Value for Banking, Financial Services and Insurance, by Geography, 2020-2026 (USD Million)
Chart 11. Global Chatbot Market Value for Others, by Geography, 2020-2026 (USD Million)
Chart 12. Global Chatbot Market Value for Application, by Geography, 2020-2026 (USD Million)
Chart 13. Global Chatbot Market Value for Customer Engagement, by Geography, 2020-2026 (USD Million)
Chart 14. Global Chatbot Market Value for Data Privacy and Compliance, by Geography, 2020-2026 (USD Million)
Chart 15. Global Chatbot Market Value for Employee Engagement, by Geography, 2020-2026 (USD Million)
Chart 16. Global Chatbot Market Value for Branding and Advertisement, by Geography, 2020-2026 (USD Million)
Chart 17. Global Chatbot Market Value, by Organization Sizes, 2020-2026 (USD Million)
Chart 18. Global Chatbot Market Value for Small and Medium-Sized Enterprises, by Geography, 2020-2026 (USD Million)
Chart 19. Global Chatbot Market Value for Large Enterprises, by Geography, 2020-2026 (USD Million)
Chart 20. North America Chatbot Market Value, by Country, 2020-2026 (USD Million)
Chart 21. North America Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 22. North America Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 23. North America Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 24. North America Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 25. U.S Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 26. U.S Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 27. U.S Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 28. U.S Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 29. Canada Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 30. Canada Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 31. Canada Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 32. Canada Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 33. Europe Chatbot Market Value, by Country, 2020-2026 (USD Million)
Chart 34. Europe Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 35. Europe Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 36. Europe Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 37. Europe Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 38. Germany Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 39. Germany Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 40. Germany Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 41. Germany Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 42. U.K Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 43. U.K Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 44. U.K Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 45. U.K Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 46. France Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 47. France Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 48. France Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 49. France Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 50. RoE Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 51. RoE Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 52. RoE Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 53. RoE Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 54. Asia Pacific Chatbot Market Value, by Country, 2020-2026 (USD Million)
Chart 55. Asia Pacific Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 56. Asia Pacific Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 57. Asia Pacific Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 58. Asia Pacific Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 59. China Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 60. China Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 61. China Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 62. China Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 63. India Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 64. India Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 65. India Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 66. India Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 67. Japan Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 68. Japan Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 69. Japan Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 70. Japan Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 71. RoE Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 72. RoE Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 73. RoE Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 74. RoE Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)
Chart 75. Rest of World Chatbot Market Value, by Deployment Model, 2020-2026 (USD Million)
Chart 76. Rest of World Chatbot Market Value, by Vertical, 2020-2026 (USD Million)
Chart 77. Rest of World Chatbot Market Value, by Application, 2020-2026 (USD Million)
Chart 78. Rest of World Chatbot Market Value, by for Organization Sizes, 2020-2026 (USD Million)