Global Customer Analytics Market to Reach $43.9 Billion by 2030
The global market for Customer Analytics estimated at US$10.8 Billion in the year 2022, is projected to reach a revised size of US$43.9 Billion by 2030, growing at a CAGR of 19.1% over the analysis period 2022-2030. On-Premise, one of the segments analyzed in the report, is projected to record 17% CAGR and reach US$24.8 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Cloud segment is readjusted to a revised 22.6% CAGR for the next 8-year period.The U.S. Market is Estimated at $3.3 Billion, While China is Forecast to Grow at 18.8% CAGR
The Customer Analytics market in the U.S. is estimated at US$3.3 Billion in the year 2022. China, the world's second largest economy, is forecast to reach a projected market size of US$7.7 Billion by the year 2030 trailing a CAGR of 18.8% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 16.9% and 16% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 13.3% CAGR.Select Competitors (Total 41 Featured) -
- Angoss Software Corporation
- FICO (Fair Isaac Corporation)
- IBM Corporation
- Oracle Corporation
- Pitney Bowes, Inc.
- SAP SE
- SAS Institute, Inc.
- Teoco Corporation
- Verint Systems, Inc.
What's New?
- Special coverage on Russia-Ukraine war; global inflation; easing of zero-Covid policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.
- Global competitiveness and key competitor percentage market shares
- Market presence across multiple geographies - Strong/Active/Niche/Trivial
- Online interactive peer-to-peer collaborative bespoke updates
- Access to digital archives and Research Platform
- Complimentary updates for one year
Table of Contents
I. METHODOLOGYII. EXECUTIVE SUMMARY2. FOCUS ON SELECT PLAYERS3. MARKET TRENDS & DRIVERSIII. MARKET ANALYSISIV. COMPETITION
1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Impact of Covid-19 and a Looming Global Recession
- Customer Analytics - Global Key Competitors Percentage Market Share in 2020 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2020 (E)
4. GLOBAL MARKET PERSPECTIVE
- Table 1: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 2: World 8-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 3: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 4: World 8-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 5: World Customer Analytics Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
- Table 6: World Recent Past, Current & Future Analysis for Customer Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 7: World 8-Year Perspective for Customer Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2023 & 2030
- Table 8: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 9: World 8-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 10: World Recent Past, Current & Future Analysis for Media & Entertainment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 11: World 8-Year Perspective for Media & Entertainment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 12: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 13: World 8-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 14: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 15: World 8-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 16: World Recent Past, Current & Future Analysis for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 17: World 8-Year Perspective for Transportation & Logistics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
- Table 18: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 19: World 8-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2023 & 2030
UNITED STATES
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2023 (E)
- Table 20: USA Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 21: USA 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 22: USA Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 23: USA 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
CANADA
- Table 24: Canada Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 25: Canada 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 26: Canada Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 27: Canada 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
JAPAN
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2023 (E)
- Table 28: Japan Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 29: Japan 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 30: Japan Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 31: Japan 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
CHINA
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2023 (E)
- Table 32: China Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 33: China 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 34: China Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 35: China 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
EUROPE
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2023 (E)
- Table 36: Europe Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 37: Europe 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 38: Europe Recent Past, Current & Future Analysis for Customer Analytics by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2022 through 2030 and % CAGR
- Table 39: Europe 8-Year Perspective for Customer Analytics by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2023 & 2030
- Table 40: Europe Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 41: Europe 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
FRANCE
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2023 (E)
- Table 42: France Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 43: France 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 44: France Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 45: France 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
GERMANY
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2023 (E)
- Table 46: Germany Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 47: Germany 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 48: Germany Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 49: Germany 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
ITALY
- Table 50: Italy Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 51: Italy 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 52: Italy Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 53: Italy 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
UNITED KINGDOM
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2023 (E)
- Table 54: UK Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 55: UK 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 56: UK Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 57: UK 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
REST OF EUROPE
- Table 58: Rest of Europe Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 59: Rest of Europe 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 60: Rest of Europe Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 61: Rest of Europe 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
ASIA-PACIFIC
- Customer Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2023 (E)
- Table 62: Asia-Pacific Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 63: Asia-Pacific 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 64: Asia-Pacific Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 65: Asia-Pacific 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
REST OF WORLD
- Table 66: Rest of World Recent Past, Current & Future Analysis for Customer Analytics by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 67: Rest of World 8-Year Perspective for Customer Analytics by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2023 & 2030
- Table 68: Rest of World Recent Past, Current & Future Analysis for Customer Analytics by End-Use - BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2022 through 2030 and % CAGR
- Table 69: Rest of World 8-Year Perspective for Customer Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, Media & Entertainment, IT & Telecom, Travel & Hospitality, Transportation & Logistics and Other End-Uses for the Years 2023 & 2030
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Angoss Software Corporation
- FICO (Fair Isaac Corporation)
- IBM Corporation
- Oracle Corporation
- Pitney Bowes, Inc.
- SAP SE
- SAS Institute, Inc.
- Teoco Corporation
- Verint Systems, Inc.
Table Information
Report Attribute | Details |
---|---|
No. of Pages | 194 |
Published | April 2024 |
Forecast Period | 2022 - 2030 |
Estimated Market Value ( USD | $ 10.8 Billion |
Forecasted Market Value ( USD | $ 43.9 Billion |
Compound Annual Growth Rate | 19.2% |
Regions Covered | Global |