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Global BPO Business Analytics Market 2021-2025

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    Report

  • 120 Pages
  • June 2021
  • Region: Global
  • TechNavio
  • ID: 5143082
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The publisher has been monitoring the BPO business analytics market and it is poised to grow by $ 18.88 bn during 2021-2025, progressing at a CAGR of almost 16% during the forecast period. Our report on the BPO business analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.



The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the generation of high volume of data, the need to revamp operational processes, and the rising cost pressure to maintain in-house IT systems.



The BPO business analytics market analysis includes the end-user segment and geographic landscape.



The BPO business analytics market is segmented as below:


By End-user


  • BFSI
  • Retail
  • Healthcare
  • Manufacturing
  • Others

By Geography


  • North America
  • APAC
  • Europe
  • MEA
  • South America

This study identifies the evolution of cloud-based BPO services as one of the prime reasons driving the BPO business analytics market growth during the next few years. Also, the increased adoption of saas-based analytics and the emergence of advanced text analytical tools will lead to sizable demand in the market.



The report on BPO business analytics market covers the following areas:

  • BPO business analytics market sizing
  • BPO business analytics market forecast
  • BPO business analytics market industry analysis

The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading BPO business analytics market vendors that include Accenture Plc, Capgemini SE, Dell Technologies Inc., Fujitsu Ltd., Infosys Ltd., Wipro Ltd., International Business Machines Corp., Tata Consultancy Services Ltd., Cognizant Technology Solutions Corp., and Hewlett Packard Enterprise Development LP. Also, the BPO business analytics market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.



The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape



The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


Table of Contents

Executive Summary
  • Market Overview

Market Landscape
  • Market ecosystem
  • Value chain analysis

Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 - 2025

Five Forces Analysis
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by End-user
  • Market segments
  • Comparison by End user
  • BFSI - Market size and forecast 2020-2025
  • Retail - Market size and forecast 2020-2025
  • Healthcare - Market size and forecast 2020-2025
  • Manufacturing - Market size and forecast 2020-2025
  • Others - Market size and forecast 2020-2025
  • Market opportunity by End user

Customer landscape
Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2020-2025
  • APAC - Market size and forecast 2020-2025
  • Europe - Market size and forecast 2020-2025
  • MEA - Market size and forecast 2020-2025
  • South America - Market size and forecast 2020-2025
  • Key leading countries
  • Market opportunity by geography
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape
  • Landscape disruption

Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • Accenture Plc
  • Capgemini SE
  • Cognizant Technology Solutions Corp.
  • Dell Technologies Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Development LP
  • Infosys Ltd.
  • International Business Machines Corp.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.

Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

List of Exhibits
  • Key Finding 1
  • Key Finding 2
  • Key Finding 3
  • Key Finding 5
  • Key Finding 6
  • Key Finding 7
  • Key Finding 8
  • Parent market
  • Market characteristics
  • Offerings of vendors included in the market definition
  • Market segments
  • Global - Market size and forecast 2020 - 2025 ($ million)
  • Global market: Year-over-year growth 2020 - 2025 (%)
  • Five forces analysis 2020 & 2025
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition - Five forces 2020
  • End user - Market share 2020-2025 (%)
  • Comparison by End user
  • BFSI - Market size and forecast 2020-2025 ($ million)
  • BFSI - Year-over-year growth 2020-2025 (%)
  • Retail - Market size and forecast 2020-2025 ($ million)
  • Retail - Year-over-year growth 2020-2025 (%)
  • Healthcare - Market size and forecast 2020-2025 ($ million)
  • Healthcare - Year-over-year growth 2020-2025 (%)
  • Manufacturing - Market size and forecast 2020-2025 ($ million)
  • Manufacturing - Year-over-year growth 2020-2025 (%)
  • Others - Market size and forecast 2020-2025 ($ million)
  • Others - Year-over-year growth 2020-2025 (%)
  • Market opportunity by End user
  • Customer landscape
  • Market share by geography 2020-2025 (%)
  • Geographic comparison
  • North America - Market size and forecast 2020-2025 ($ million)
  • North America - Year-over-year growth 2020-2025 (%)
  • APAC - Market size and forecast 2020-2025 ($ million)
  • APAC - Year-over-year growth 2020-2025 (%)
  • Europe - Market size and forecast 2020-2025 ($ million)
  • Europe - Year-over-year growth 2020-2025 (%)
  • MEA - Market size and forecast 2020-2025 ($ million)
  • MEA - Year-over-year growth 2020-2025 (%)
  • South America - Market size and forecast 2020-2025 ($ million)
  • South America - Year-over-year growth 2020-2025 (%)
  • Key leading countries
  • Market opportunity by geography ($ million)
  • Impact of drivers and challenges
  • Vendor landscape
  • Landscape disruption
  • Industry risks
  • Vendors covered
  • Market positioning of vendors
  • Accenture Plc - Overview
  • Accenture Plc - Business segments
  • Accenture Plc - Key offerings
  • Accenture Plc - Key customers
  • Accenture Plc - Segment focus
  • Capgemini SE - Overview
  • Capgemini SE - Business segments
  • Capgemini SE - Key offerings
  • Capgemini SE - Key customers
  • Capgemini SE - Segment focus
  • Cognizant Technology Solutions Corp. - Overview
  • Cognizant Technology Solutions Corp. - Business segments
  • Cognizant Technology Solutions Corp. - Key offerings
  • Cognizant Technology Solutions Corp. - Key customers
  • Cognizant Technology Solutions Corp. - Segment focus
  • Dell Technologies Inc. - Overview
  • Dell Technologies Inc. - Business segments
  • Dell Technologies Inc. - Key offerings
  • Dell Technologies Inc. - Key customers
  • Dell Technologies Inc. - Segment focus
  • Fujitsu Ltd. - Overview
  • Fujitsu Ltd. - Business segments
  • Fujitsu Ltd. - Key offerings
  • Fujitsu Ltd. - Key customers
  • Fujitsu Ltd. - Segment focus
  • Hewlett Packard Enterprise Development LP - Overview
  • Hewlett Packard Enterprise Development LP - Business segments
  • Hewlett Packard Enterprise Development LP - Key offerings
  • Hewlett Packard Enterprise Development LP - Key customers
  • Hewlett Packard Enterprise Development LP - Segment focus
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Key customers
  • Infosys Ltd. - Segment focus
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Key customers
  • International Business Machines Corp. - Segment focus
  • Tata Consultancy Services Ltd. - Overview
  • Tata Consultancy Services Ltd. - Business segments
  • Tata Consultancy Services Ltd. - Key offerings
  • Tata Consultancy Services Ltd. - Key customers
  • Tata Consultancy Services Ltd. - Segment focus
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Key customers
  • Wipro Ltd. - Segment focus
  • Currency conversion rates for US$
  • Research Methodology
  • Validation techniques employed for market sizing
  • Information sources
  • List of abbreviations

Executive Summary

The publisher recognizes the following companies as the key players in the global BPO business analytics market: Accenture Plc, Capgemini SE, Dell Technologies Inc., Fujitsu Ltd., Infosys Ltd., Wipro Ltd., International Business Machines Corp., Tata Consultancy Services Ltd., Cognizant Technology Solutions Corp., and Hewlett Packard Enterprise Development LP.

Commenting on the report, an analyst from the research team said: `The latest trend gaining momentum in the market is the evolution of cloud-based BPO services.`

According to the report, one of the major drivers for this market is the generation of high volumes of data.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture Plc
  • Capgemini SE
  • Dell Technologies Inc.
  • Fujitsu Ltd.
  • Infosys Ltd.
  • Wipro Ltd.
  • International Business Machines Corp.
  • Tata Consultancy Services Ltd.
  • Cognizant Technology Solutions Corp.
  • Hewlett Packard Enterprise Development LP