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Global On-call Scheduling Software Market By Component (Solution and Services), By Deployment Type (On-premise and Cloud), By Application (Medical Use, Business and Others), By Region, Industry Analysis and Forecast, 2020 - 2026

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    Report

  • 177 Pages
  • November 2020
  • Region: Global
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
  • ID: 5214500
The Global On-call Scheduling Software Market size is expected to reach $5.2 billion by 2026, rising at a market growth of 34.6% CAGR during the forecast period. On-Call Scheduling gives an approach to figure out which member of a user group is available to finish a task, for instance, to find out the correct individual to allot an incident. The On-Call Scheduling application assists you to ensure that committed support team members are available to solve issues as they emerge. You can establish on-call schedule, policies related to escalation, and rotations of rosters, escalate alerts for a team. Moreover, you can also decide the current contact for an escalation.



The On-Call Scheduling Software market has been experiencing significant development rates with impressive CAGR for the last few decades. As per the report, the On-Call Scheduling Software market is anticipated to develop all the more vivaciously during the forecast period and it can also impact the worldwide economic structure with a higher share of the revenue. The On-Call Scheduling Software market likewise holds the potential to affect its companions and parent On-Call Scheduling Software market as the development pace of the market is being accelerated by expanding item demand, rising disposable income, innovative items, crude material affluence, and changing consumption technologies.

On-call software needs to accompany scheduling and on-call rotation management services. Administrators should be able to effectively maintain and move shifts around the schedule to ensure there are no gaps in coverage. The fundamental differences between purpose-built on-call scheduling and homegrown solutions are alert automation and adaptability. Groups can set up and change an individual user’s on-call shift without alarms getting dropped. Through alert computerization with an integrated on-call schedule, you can upgrade both human and technological work processes simultaneously.



Due to the availability of a limited number of workers and restricted time, it is dependent upon administrators to make a schedule that permits employees to accomplish full coverage and to be efficient while not oversaturating the premises with unoccupied employees. The focus of Organizations is on integrating on-call scheduling software into their observing and alerting frameworks to successfully screen workforce profitability. Moreover, organizations are focusing on utilizing on-call scheduling software to advanced schedules for their workers and accomplish an elevated level of performance.

Based on Component, the market is segmented into Solution and Services. Based on Deployment Type, the market is segmented into On-premise and Cloud. Based on Application, the market is segmented into Medical Use, Business and Others. Based on Regions, the market is segmented into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Everbridge, Inc., ServiceNow, Inc., Spok Holdings, Inc. (Spok, Inc.), PerfectServe, Inc. (Lightning Bolt Solutions, Inc.), AMBS Call Center, Inc., Shift Administrators LLC, OpenTempo, Inc. (QGenda, LLC), Central Logic, Inc. (Rubicon Technology Partners), UKG, Inc. and Amtelco.

Strategies deployed in On-call Scheduling Software Market

Mar-2019: Everbridge collaborated with IBM, the multinational technology and consulting company. Following the collaboration, the former company integrated its IT Alerting with IBM security intelligence technology. The integration enabled joint customers to automate communications, collaboration, and orchestration tasks for streamlining the overall information security incident response process. Everbridge IT Alerting offers IT workforce on-call schedule management, automated escalation, multi-modal targeted notifications, 1-click ChatOps channel, 1-click smart conferencing, automated remediation workflow execution, to help to engage the right staff and resolve the offenses generated in IBM QRadar faster.

Feb-2019: PerfectServe announced two acquisitions; the first is CareWire, a mobile patient communication platform. The second is Lightning Bolt Solutions, an artificial intelligence-run physician shift scheduling technology designed for hospital and healthcare systems. CareWire enables texting between patients and providers and allows the patients to schedule appointments and connect to their healthcare portal. Lightning Bolt Solutions employs AI for helping the health systems schedule physicians. The technology can consider recurring department meetings, holiday distributions, on-call management, physician preferences, residency schedule restrictions, and recovery time after overnight shifts. The acquisition expanded the company's business in mobile communication.

Feb-2019: OpenTempo came into partnership with TigerConnect, an American software communications company. Under this partnership, TigerConnect's cardiologist on-call has been integrated with the OpenTempo schedule. This provides joint customers with real-time access to physician schedules, enabling role-based messaging, and offering users the ability to aggregate and publish team schedules.

Jan-2019: OpenTempo announced that the company relocated its headquarters to a new office located at 38 Eastwood Drive in South Burlington, Vermont. Its market-leading physician scheduling solution is being adopted worldwide, which is driving its growth.

Nov-2018: Kronos collaborated with Workplace by Facebook. The workplace is an enterprise connectivity platform developed by Facebook. The collaboration made it easier for employees for taking control of their work-life balance and for managers for filling last-minute open shifts with a scheduling chatbot that can be activated on a mobile device from anyplace, at any time. The organizations have been developing innovative solutions that transform communications, culture, and workflows for common workforce management tasks without ever leaving Workplace, a social platform that connects employees with features like groups, chat, and video calls.

Scope of the Study

Market Segmentation:

By Component
  • Solution
  • Services

By Deployment Type
  • On-premise
  • Cloud

By Application
  • Medical Use
  • Business
  • Others

By Geography
  • North America
  • US
  • Canada
  • Mexico
  • Rest of North America
  • Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
  • Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
  • LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Companies Profiled
  • Everbridge, Inc.
  • ServiceNow, Inc.
  • Spok Holdings, Inc. (Spok, Inc.)
  • PerfectServe, Inc. (Lightning Bolt Solutions, Inc.)
  • AMBS Call Center, Inc.
  • Shift Administrators LLC
  • OpenTempo, Inc. (QGenda, LLC)
  • Central Logic, Inc. (Rubicon Technology Partners)
  • UKG, Inc.
  • Amtelco

Unique Offerings from the Publisher
  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global On-call Scheduling Software Market, by Component
1.4.2 Global On-call Scheduling Software Market, by Deployment Type
1.4.3 Global On-call Scheduling Software Market, by Application
1.4.4 Global On-call Scheduling Software Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Executive Summary
2.1.3 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Global On-call Scheduling Software Market by Component
3.1 Global On-call Scheduling Software Solution Market by Region
3.2 Global On-call Scheduling Software Services Market by Region
Chapter 4. Global On-call Scheduling Software Market by Deployment Type
4.1 Global On-premise On-call Scheduling Software Market by Region
4.2 Global Cloud On-call Scheduling Software Market by Region
Chapter 5. Global On-call Scheduling Software Market by Application
5.1 Global Medical Use On-call Scheduling Software Market by Region
5.2 Global Business On-call Scheduling Software Market by Region
5.3 Global Others On-call Scheduling Software Market by Region
Chapter 6. Global On-call Scheduling Software Market by Region
6.1 North America On-call Scheduling Software Market
6.1.1 North America On-call Scheduling Software Market by Component
6.1.1.1 North America On-call Scheduling Software Solution Market by Country
6.1.1.2 North America On-call Scheduling Software Services Market by Country
6.1.2 North America On-call Scheduling Software Market by Deployment Type
6.1.2.1 North America On-premise On-call Scheduling Software Market by Country
6.1.2.2 North America Cloud On-call Scheduling Software Market by Country
6.1.3 North America On-call Scheduling Software Market by Application
6.1.3.1 North America Medical Use On-call Scheduling Software Market by Country
6.1.3.2 North America Business On-call Scheduling Software Market by Country
6.1.3.3 North America Others On-call Scheduling Software Market by Country
6.1.4 North America On-call Scheduling Software Market by Country
6.1.4.1 US On-call Scheduling Software Market
6.1.4.1.1 US On-call Scheduling Software Market by Component
6.1.4.1.2 US On-call Scheduling Software Market by Deployment Type
6.1.4.1.3 US On-call Scheduling Software Market by Application
6.1.4.2 Canada On-call Scheduling Software Market
6.1.4.2.1 Canada On-call Scheduling Software Market by Component
6.1.4.2.2 Canada On-call Scheduling Software Market by Deployment Type
6.1.4.2.3 Canada On-call Scheduling Software Market by Application
6.1.4.3 Mexico On-call Scheduling Software Market
6.1.4.3.1 Mexico On-call Scheduling Software Market by Component
6.1.4.3.2 Mexico On-call Scheduling Software Market by Deployment Type
6.1.4.3.3 Mexico On-call Scheduling Software Market by Application
6.1.4.4 Rest of North America On-call Scheduling Software Market
6.1.4.4.1 Rest of North America On-call Scheduling Software Market by Component
6.1.4.4.2 Rest of North America On-call Scheduling Software Market by Deployment Type
6.1.4.4.3 Rest of North America On-call Scheduling Software Market by Application
6.2 Europe On-call Scheduling Software Market
6.2.1 Europe On-call Scheduling Software Market by Component
6.2.1.1 Europe On-call Scheduling Software Solution Market by Country
6.2.1.2 Europe On-call Scheduling Software Services Market by Country
6.2.2 Europe On-call Scheduling Software Market by Deployment Type
6.2.2.1 Europe On-premise On-call Scheduling Software Market by Country
6.2.2.2 Europe Cloud On-call Scheduling Software Market by Country
6.2.3 Europe On-call Scheduling Software Market by Application
6.2.3.1 Europe Medical Use On-call Scheduling Software Market by Country
6.2.3.2 Europe Business On-call Scheduling Software Market by Country
6.2.3.3 Europe Others On-call Scheduling Software Market by Country
6.2.4 Europe On-call Scheduling Software Market by Country
6.2.4.1 Germany On-call Scheduling Software Market
6.2.4.1.1 Germany On-call Scheduling Software Market by Component
6.2.4.1.2 Germany On-call Scheduling Software Market by Deployment Type
6.2.4.1.3 Germany On-call Scheduling Software Market by Application
6.2.4.2 UK On-call Scheduling Software Market
6.2.4.2.1 UK On-call Scheduling Software Market by Component
6.2.4.2.2 UK On-call Scheduling Software Market by Deployment Type
6.2.4.2.3 UK On-call Scheduling Software Market by Application
6.2.4.3 France On-call Scheduling Software Market
6.2.4.3.1 France On-call Scheduling Software Market by Component
6.2.4.3.2 France On-call Scheduling Software Market by Deployment Type
6.2.4.3.3 France On-call Scheduling Software Market by Application
6.2.4.4 Russia On-call Scheduling Software Market
6.2.4.4.1 Russia On-call Scheduling Software Market by Component
6.2.4.4.2 Russia On-call Scheduling Software Market by Deployment Type
6.2.4.4.3 Russia On-call Scheduling Software Market by Application
6.2.4.5 Spain On-call Scheduling Software Market
6.2.4.5.1 Spain On-call Scheduling Software Market by Component
6.2.4.5.2 Spain On-call Scheduling Software Market by Deployment Type
6.2.4.5.3 Spain On-call Scheduling Software Market by Application
6.2.4.6 Italy On-call Scheduling Software Market
6.2.4.6.1 Italy On-call Scheduling Software Market by Component
6.2.4.6.2 Italy On-call Scheduling Software Market by Deployment Type
6.2.4.6.3 Italy On-call Scheduling Software Market by Application
6.2.4.7 Rest of Europe On-call Scheduling Software Market
6.2.4.7.1 Rest of Europe On-call Scheduling Software Market by Component
6.2.4.7.2 Rest of Europe On-call Scheduling Software Market by Deployment Type
6.2.4.7.3 Rest of Europe On-call Scheduling Software Market by Application
6.3 Asia Pacific On-call Scheduling Software Market
6.3.1 Asia Pacific On-call Scheduling Software Market by Component
6.3.1.1 Asia Pacific On-call Scheduling Software Solution Market by Country
6.3.1.2 Asia Pacific On-call Scheduling Software Services Market by Country
6.3.2 Asia Pacific On-call Scheduling Software Market by Deployment Type
6.3.2.1 Asia Pacific On-premise On-call Scheduling Software Market by Country
6.3.2.2 Asia Pacific Cloud On-call Scheduling Software Market by Country
6.3.3 Asia Pacific On-call Scheduling Software Market by Application
6.3.3.1 Asia Pacific Medical Use On-call Scheduling Software Market by Country
6.3.3.2 Asia Pacific Business On-call Scheduling Software Market by Country
6.3.3.3 Asia Pacific Others On-call Scheduling Software Market by Country
6.3.4 Asia Pacific On-call Scheduling Software Market by Country
6.3.4.1 China On-call Scheduling Software Market
6.3.4.1.1 China On-call Scheduling Software Market by Component
6.3.4.1.2 China On-call Scheduling Software Market by Deployment Type
6.3.4.1.3 China On-call Scheduling Software Market by Application
6.3.4.2 Japan On-call Scheduling Software Market
6.3.4.2.1 Japan On-call Scheduling Software Market by Component
6.3.4.2.2 Japan On-call Scheduling Software Market by Deployment Type
6.3.4.2.3 Japan On-call Scheduling Software Market by Application
6.3.4.3 India On-call Scheduling Software Market
6.3.4.3.1 India On-call Scheduling Software Market by Component
6.3.4.3.2 India On-call Scheduling Software Market by Deployment Type
6.3.4.3.3 India On-call Scheduling Software Market by Application
6.3.4.4 South Korea On-call Scheduling Software Market
6.3.4.4.1 South Korea On-call Scheduling Software Market by Component
6.3.4.4.2 South Korea On-call Scheduling Software Market by Deployment Type
6.3.4.4.3 South Korea On-call Scheduling Software Market by Application
6.3.4.5 Singapore On-call Scheduling Software Market
6.3.4.5.1 Singapore On-call Scheduling Software Market by Component
6.3.4.5.2 Singapore On-call Scheduling Software Market by Deployment Type
6.3.4.5.3 Singapore On-call Scheduling Software Market by Application
6.3.4.6 Malaysia On-call Scheduling Software Market
6.3.4.6.1 Malaysia On-call Scheduling Software Market by Component
6.3.4.6.2 Malaysia On-call Scheduling Software Market by Deployment Type
6.3.4.6.3 Malaysia On-call Scheduling Software Market by Application
6.3.4.7 Rest of Asia Pacific On-call Scheduling Software Market
6.3.4.7.1 Rest of Asia Pacific On-call Scheduling Software Market by Component
6.3.4.7.2 Rest of Asia Pacific On-call Scheduling Software Market by Deployment Type
6.3.4.7.3 Rest of Asia Pacific On-call Scheduling Software Market by Application
6.4 LAMEA On-call Scheduling Software Market
6.4.1 LAMEA On-call Scheduling Software Market by Component
6.4.1.1 LAMEA On-call Scheduling Software Solution Market by Country
6.4.1.2 LAMEA On-call Scheduling Software Services Market by Country
6.4.2 LAMEA On-call Scheduling Software Market by Deployment Type
6.4.2.1 LAMEA On-premise On-call Scheduling Software Market by Country
6.4.2.2 LAMEA Cloud On-call Scheduling Software Market by Country
6.4.3 LAMEA On-call Scheduling Software Market by Application
6.4.3.1 LAMEA Medical Use On-call Scheduling Software Market by Country
6.4.3.2 LAMEA Business On-call Scheduling Software Market by Country
6.4.3.3 LAMEA Others On-call Scheduling Software Market by Country
6.4.4 LAMEA On-call Scheduling Software Market by Country
6.4.4.1 Brazil On-call Scheduling Software Market
6.4.4.1.1 Brazil On-call Scheduling Software Market by Component
6.4.4.1.2 Brazil On-call Scheduling Software Market by Deployment Type
6.4.4.1.3 Brazil On-call Scheduling Software Market by Application
6.4.4.2 Argentina On-call Scheduling Software Market
6.4.4.2.1 Argentina On-call Scheduling Software Market by Component
6.4.4.2.2 Argentina On-call Scheduling Software Market by Deployment Type
6.4.4.2.3 Argentina On-call Scheduling Software Market by Application
6.4.4.3 UAE On-call Scheduling Software Market
6.4.4.3.1 UAE On-call Scheduling Software Market by Component
6.4.4.3.2 UAE On-call Scheduling Software Market by Deployment Type
6.4.4.3.3 UAE On-call Scheduling Software Market by Application
6.4.4.4 Saudi Arabia On-call Scheduling Software Market
6.4.4.4.1 Saudi Arabia On-call Scheduling Software Market by Component
6.4.4.4.2 Saudi Arabia On-call Scheduling Software Market by Deployment Type
6.4.4.4.3 Saudi Arabia On-call Scheduling Software Market by Application
6.4.4.5 South Africa On-call Scheduling Software Market
6.4.4.5.1 South Africa On-call Scheduling Software Market by Component
6.4.4.5.2 South Africa On-call Scheduling Software Market by Deployment Type
6.4.4.5.3 South Africa On-call Scheduling Software Market by Application
6.4.4.6 Nigeria On-call Scheduling Software Market
6.4.4.6.1 Nigeria On-call Scheduling Software Market by Component
6.4.4.6.2 Nigeria On-call Scheduling Software Market by Deployment Type
6.4.4.6.3 Nigeria On-call Scheduling Software Market by Application
6.4.4.7 Rest of LAMEA On-call Scheduling Software Market
6.4.4.7.1 Rest of LAMEA On-call Scheduling Software Market by Component
6.4.4.7.2 Rest of LAMEA On-call Scheduling Software Market by Deployment Type
6.4.4.7.3 Rest of LAMEA On-call Scheduling Software Market by Application
Chapter 7. Company Profiles
7.1 Everbridge, Inc.
7.1.1 Company overview
7.1.2 Financial Analysis
7.1.3 Regional Analysis
7.1.1 Research & Development Expense
7.1.2 Recent strategies and developments:
7.1.2.1 Partnerships, Collaborations, and Agreements:
7.1.2.2 Product Launches and Product Expansions:
7.2 ServiceNow, Inc.
7.2.1 Company Overview
7.2.2 Financial Analysis
7.2.3 Regional Analysis
7.2.4 Research & Development Expense
7.3 Spok Holdings, Inc. (Spok, Inc.)
7.3.1 Company Overview
7.3.2 Financial Analysis
7.3.3 Regional Analysis
7.3.4 Research & Development Expense
7.3.5 Recent strategies and developments:
7.3.5.1 Product Launches and Product Expansions:
7.4 PerfectServe, Inc. (Lightning Bolt Solutions, Inc.)
7.4.1 Company Overview
7.4.2 Recent strategies and developments:
7.4.2.1 Partnerships, Collaborations, and Agreements:
7.4.2.2 Acquisition and Mergers:
7.5 AMBS Call Center, Inc.
7.5.1 Company Overview
7.6 Shift Administrators LLC
7.6.1 Company Overview
7.7 OpenTempo, Inc. (QGenda, LLC)
7.7.1 Company Overview
7.7.2 Recent strategies and developments:
7.7.2.1 Geographical Expansions:
7.7.2.2 Partnerships, Collaborations, and Agreements:
7.8 Central Logic, Inc. (Rubicon Technology Partners)
7.8.1 Company Overview
7.9 UKG, Inc.
7.9.1 Company Overview
7.9.2 Recent strategies and developments:
7.9.2.1 Partnerships, Collaborations, and Agreements:
7.10. Amtelco (1Call)
7.10.1 Company Overview
7.10.2 Recent strategies and developments:
7.10.2.1 Product Launches and Product Expansions:

Companies Mentioned

  • Everbridge, Inc.
  • ServiceNow, Inc.
  • Spok Holdings, Inc. (Spok, Inc.)
  • PerfectServe, Inc. (Lightning Bolt Solutions, Inc.)
  • AMBS Call Center, Inc.
  • Shift Administrators LLC
  • OpenTempo, Inc. (QGenda, LLC)
  • Central Logic, Inc. (Rubicon Technology Partners)
  • UKG, Inc.
  • Amtelco

Methodology

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