Overview:
Retailers and other businesses across the verticals see kiosks as an efficient means of improving customer experience, operational efficiency through quick service. Kiosks allow customers to avail required service or product without needing to stand in long queues. Growing interest among retailers regarding the need to create improved interactivity with customers through extensive product information display at the point of sale is driving demand for kiosks across the globe. Although the kiosks have been around for decades, it is only in recent years that their adoption has increased. Businesses across the globe are realizing that the use of kiosks can significantly reduce costs by eliminating the need for manpower. However, as a result of the ongoing COVID-19 pandemic, numerous economies across the world have witnessed a decline in retail sales, and customer footfall. On account of declining sales and lockdown restrictions, a large segment of end-user organizations has curtailed the purchase of kiosks in 2020. With the ongoing uncertainty, the demand for kiosks is expected to remain lower in the initial years of the forecast period from 2020 to 2028.
These aforementioned factors are expected to contribute towards a double-digit compounded annual growth rate (CAGR) during the forecast period 2020 - 2028.
The global kiosks market is classified into the following categories:
By Product
By End-use Application
By Region
The research study titled “Global Kiosks Market - Growth, Future Prospects and Competitive Analysis, 2020 - 2028” offers strategic insights into the global Kiosks industry along with the market size and estimates for the duration 2018 to 2028. The said research study covers an in-depth analysis of market segments based on type, end-use application, and cross-sectional study across different geographies and sub-geographical regions. The study covers the comparative analysis of different segments for the years 2019 & 2028. The report also provides a prolific view on market dynamics such as market drivers, restraints, and opportunities. In addition, the report includes a section providing insights on the key trends followed in the market.
In order to help strategic decision-makers, the report also includes competitive profiling of the leading Kiosks vendors, their business strategy analysis, market positioning, and key developments. Some of the major players profiled in the report are KIOSKS Information Systems, NCR Corporation, Diebold Inc, Wincor Nixdorf International GmbH, Olea Kiosks, Fujitsu Ltd., Meridian Kiosks, Kontron AG, Phoenix Kiosks, and Slabb Kiosks among others. Apart from the company profiles, the report includes a section covering the competitive landscape wherein the market positioning of the companies has been discussed. The section also provides a view of key business strategies adopted by the leading market players.
Other in-depth analysis provided in the report includes:
Overall, the research study provides a holistic view of the global kiosks market, offering market size and estimates for the period from 2020 to 2028, keeping in mind the above-mentioned factors.
On the basis of end-use, the global kiosks market is categorized into following segments:
In the year 2019, the retail segment led to the overall kiosks market in terms of both revenue and unit shipments. The segment garnered over 45% of the global market revenue in the same year. However, the segment is expected to witness limited demand in the initial years of the forecast period starting in 2020 due to declining consumer spending in the retail space. The retail segment, which currently experiences the highest adoption of different types of kiosks, represents a key segment for manufacturers and solution providers. In view of growing competition in the retail sector, retailers are focusing on enhancing customer experience through quick service, which, in turn, is driving Kiosk installations in the retail sector. In addition to quick service, kiosks also save space that otherwise would be consumed by a conventional checkout system. Other application segments including healthcare, BFSI, and transportation are also expected to witness robust growth during the forecast period 2020 -2028.
On the basis of geography, the global kiosk market is segmented into the following regions and countries.
In 2019, North America comprising the United States and Canada was the largest kiosks market in terms of both revenue and shipments trailed by Europe and the Asia Pacific respectively. In 2019, the region accounted for over half of the global Kiosks market revenue. The region is house to a large number of established retailers that have installed kiosks for the convenience of customers. In addition, the growing demand for self-service kiosks across entertainment and financial service segments is expected to drive demand for kiosks in North America. The trend shall prolong and the region is presumed to remain the largest Kiosks market throughout the forecast period 2020 - 2028. On the other hand, Asia Pacific is expected to witness maximum growth, outpacing North America, and Europe during the same period.
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Retailers and other businesses across the verticals see kiosks as an efficient means of improving customer experience, operational efficiency through quick service. Kiosks allow customers to avail required service or product without needing to stand in long queues. Growing interest among retailers regarding the need to create improved interactivity with customers through extensive product information display at the point of sale is driving demand for kiosks across the globe. Although the kiosks have been around for decades, it is only in recent years that their adoption has increased. Businesses across the globe are realizing that the use of kiosks can significantly reduce costs by eliminating the need for manpower. However, as a result of the ongoing COVID-19 pandemic, numerous economies across the world have witnessed a decline in retail sales, and customer footfall. On account of declining sales and lockdown restrictions, a large segment of end-user organizations has curtailed the purchase of kiosks in 2020. With the ongoing uncertainty, the demand for kiosks is expected to remain lower in the initial years of the forecast period from 2020 to 2028.
These aforementioned factors are expected to contribute towards a double-digit compounded annual growth rate (CAGR) during the forecast period 2020 - 2028.
The global kiosks market is classified into the following categories:
By Product
- Vending Kiosks
- Food & Beverage Kiosks
- Photo Kiosks
- Others
- Self Service Kiosks
- Ticketing Kiosks
- Information Kiosks
- Patient Interactive Kiosks
- Employee Kiosks
- Others
- Automated Teller Machine (ATM)
- Locker Kiosk
- Charging Kiosks
- Others (Gaming, etc.)
By End-use Application
- Retail
- Banking and Financial Services
- Entertainment
- Healthcare
- Transportation
- Government
- Others (Hospitality, etc.)
By Region
- North America
- U.S.
- Canada
- Europe
- U.K.
- Germany
- France
- Rest of Europe
- Asia-Pacific (APAC)
- India
- China
- Japan
- Rest of APAC
- Rest of the World
- Latin America
- Middle East and Africa
The research study titled “Global Kiosks Market - Growth, Future Prospects and Competitive Analysis, 2020 - 2028” offers strategic insights into the global Kiosks industry along with the market size and estimates for the duration 2018 to 2028. The said research study covers an in-depth analysis of market segments based on type, end-use application, and cross-sectional study across different geographies and sub-geographical regions. The study covers the comparative analysis of different segments for the years 2019 & 2028. The report also provides a prolific view on market dynamics such as market drivers, restraints, and opportunities. In addition, the report includes a section providing insights on the key trends followed in the market.
In order to help strategic decision-makers, the report also includes competitive profiling of the leading Kiosks vendors, their business strategy analysis, market positioning, and key developments. Some of the major players profiled in the report are KIOSKS Information Systems, NCR Corporation, Diebold Inc, Wincor Nixdorf International GmbH, Olea Kiosks, Fujitsu Ltd., Meridian Kiosks, Kontron AG, Phoenix Kiosks, and Slabb Kiosks among others. Apart from the company profiles, the report includes a section covering the competitive landscape wherein the market positioning of the companies has been discussed. The section also provides a view of key business strategies adopted by the leading market players.
Other in-depth analysis provided in the report includes:
- Current and future market trends to justify the forthcoming attractive markets within the global kiosks industry
- Comparative analysis for different segments for the years 2019 & 2028
- Market fuelers, market impediments, and their impact on the market growth
- In-depth competitive environment analysis including the positioning of market players and their business strategy analysis
- Trailing 2-Year market size data (2018 - 2019)
- SRC (Segment-Region-Country) Analysis
Overall, the research study provides a holistic view of the global kiosks market, offering market size and estimates for the period from 2020 to 2028, keeping in mind the above-mentioned factors.
On the basis of end-use, the global kiosks market is categorized into following segments:
- Retail
- Banking and Financial Services
- Entertainment
- Healthcare
- Transportation
- Government
- Others (Hospitality, etc.)
In the year 2019, the retail segment led to the overall kiosks market in terms of both revenue and unit shipments. The segment garnered over 45% of the global market revenue in the same year. However, the segment is expected to witness limited demand in the initial years of the forecast period starting in 2020 due to declining consumer spending in the retail space. The retail segment, which currently experiences the highest adoption of different types of kiosks, represents a key segment for manufacturers and solution providers. In view of growing competition in the retail sector, retailers are focusing on enhancing customer experience through quick service, which, in turn, is driving Kiosk installations in the retail sector. In addition to quick service, kiosks also save space that otherwise would be consumed by a conventional checkout system. Other application segments including healthcare, BFSI, and transportation are also expected to witness robust growth during the forecast period 2020 -2028.
On the basis of geography, the global kiosk market is segmented into the following regions and countries.
- North America
- U.S.
- Canada
- Europe
- U.K.
- France
- Germany
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Rest of Asia Pacific
- Rest of the World
- Latin America
- Middle East and Africa
In 2019, North America comprising the United States and Canada was the largest kiosks market in terms of both revenue and shipments trailed by Europe and the Asia Pacific respectively. In 2019, the region accounted for over half of the global Kiosks market revenue. The region is house to a large number of established retailers that have installed kiosks for the convenience of customers. In addition, the growing demand for self-service kiosks across entertainment and financial service segments is expected to drive demand for kiosks in North America. The trend shall prolong and the region is presumed to remain the largest Kiosks market throughout the forecast period 2020 - 2028. On the other hand, Asia Pacific is expected to witness maximum growth, outpacing North America, and Europe during the same period.
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Table of Contents
1. Preface
2. Executive Summary
3. Global Kiosk Market Analysis
4. Global Kiosk Market Revenue, By Type, 2018 - 2028 (US$ Mn)
5. Global Kiosk Market Revenue, By End-use Application , 2018 - 2028 (US$ Mn)
6. North America Kiosk Market Analysis, 2018 - 2028 (US$ Mn)
7. Europe Kiosk Market Analysis, 2018 - 2028 (US$ Mn)
8. Asia Pacific Kiosk Market Analysis, 2018 - 2028 (US$ Mn)
9. Rest of World Kiosk Market Analysis, 2018 - 2028 (US$ Mn)
10. Company Profiles
Companies Mentioned
- KIOSK Information Systems
- NCR Corporation
- Diebold Inc
- Wincor Nixdorf International GmbH
- Olea Kiosks
- Fujitsu Ltd.
- Meridian Kiosks
- Kontron AG
- Phoenix Kiosks
- Slabb Kiosks
- LG Electronics
- Panasonic Corporation
- Samsung Electronics Co. Ltd.
