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Avaya: Conversational AI Platform

  • ID: 5306197
  • Company Profile
  • March 2021
  • 2 Pages
  • Analysys Mason
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Avaya provides open, converged, digital communications solutions that are designed to enhance and simplify business communication and collaboration. The company is headquartered in Durham, North Carolina (USA) and has customers in 175 countries.

This company profile provides:

  • key data about Avaya
  • an overview of the company’s strategy
  • an analysis of the company’s strengths and weaknesses
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Yushan Chen
Research Analyst - Research

Yushan is a member of the Telecoms Software and Networks research team in London, contributing to various research programmes, particularly Customer Engagement, Monetisation Platforms and Digital Experience. She holds an BCom in Finance and Business Technology Management from the University of British Columbia, and an MSc in e-Business Management from the University of Warwick.

Note: Product cover images may vary from those shown
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