The report provides an overview of the global market for text analytics and analyzes market trends. Using 2019 as the base year, the report provides estimated market data for the forecast period 2020 through 2025. Revenue forecasts for this period are segmented based on deployment, application, end-user, and geography. Market values have been estimated based on the total revenues of software and services.
The report also focuses on the major driving trends and challenges that will affect the market and the vendor landscape. The report explains the competitive landscape and current trends in the text analytics market. The report concludes with an analysis of the text analytics vendor landscape and includes detailed profiles of the major players in the global text analytics market.
The report includes:
- 68 tables
- An overview of the global market for text analytics within the industry
- Analyses of the global market trends, with data from 2019-2020, estimates for 2021 and 2023, and projections of compound annual growth rates (CAGRs) through 2025
- Assessment of the value chain of the text analytics industry ecosystem
- Highlights of the impact of the COVID-19 pandemic on the text analytics industry
- Estimation of market size and revenue forecasts for the text analytics industry, and corresponding market share analysis by deployment type, application, end-user, and geographical region
- Understanding of upcoming market opportunities and areas of focus to forecasting the market into various segments
- Identification of major stakeholders in the text analytics market and analysis of competitive landscape for the market leaders
- Insight into market dynamics featuring drivers and restraints, and other macroeconomic factors affecting the text analytics industry
- Detailed profiles of the major players including Alphabet Inc., Amazon.com, Basis Technology, IBM, Microsoft, SAS, and Texifter LLC
Table of Contents
Chapter 1 Introduction
- Study Goals and Objectives
- Reasons for Doing This Study
- Scope of Report
- Information Sources
- Methodology
- Intended Audience
- Geographic Breakdown
- Analyst's Credentials
- Custom Research
- Related Reports
Chapter 2 Summary and Highlights
Chapter 3 Market and Technology Background
- Technology Overview
- Text Analytics Process
- Text Sources
- Text Analytics Processing Technologies
- Types of Text Analytics
- Sentiment Analysis
- Text Classification
- Semantic Search
- Market Drivers
- Rise in Adoption of Predictive Analytics and Sentiment Analytics by Various Industries
- Continuous Improvements in the Language Processing Algorithms
- Increasing Attractiveness of Social Media Analytics
- Market Restraints
- Dearth of Technical Expertise and Technological Awareness
- Data Security and Privacy Issues
- COVID-19 Impact on Text Analytics Market
Chapter 4 Market Breakdown by Deployment
- Introduction
- Cloud
- On-premises
Chapter 5 Market Breakdown by Application
- Introduction
- Business Intelligence
- Customer Relationship Management
- Fraud Detection
- Governance, Risk Management and Compliance
- Others
Chapter 6 Market Breakdown by End User
- Introduction
- Banking, Financial Services and Insurance
- Government & Defense
- Healthcare, Pharmaceuticals and Life Sciences
- IT and Telecom
- Media and Advertising
- Retail and E-commerce
- Travel and Hospitality
- Others
Chapter 7 Market Breakdown by Region
- Introduction
- Americas
- U.S.
- Canada
- Mexico
- Brazil
- Rest of the Americas
- Europe
- Germany
- U.K.
- France
- Italy
- Rest of Europe
- Asia-Pacific
- China
- India
- Japan
- Rest of APAC
- The Middle East and Africa
- Middle East
- Africa
Chapter 8 Competitive Landscape
- Market Ranking
- Vendor Landscape
- Text Analytics Pricing Models
- Pricing Models of Vendors
- Strategic Analysis
- Product Launches
- Collaborations and Partnerships
- Expansions and Investments
Chapter 9 Company Profiles
- Major Players
- Alphabet Inc. (Google)
- Amazon.Com Inc.
- Basis Technology Corp.
- Bitext Innovations S.L.
- Clarabridge Inc.
- Expert.Ai (Formerly Expert System Group)
- International Business Machines (IBM) Corp.
- Lexalytics Inc.
- Luminoso Technologies Inc.
- Meaningcloud Llc
- Megaputer Intelligence Inc.
- Micro Focus International Plc
- Microsoft Corp.
- Open Text Corp.
- Sas Institute Inc.
- Key Innovators
- Amenity Analytics Ltd.
- Cortical.IO Ag
- Digital Reasoning Systems Inc.
- Indico Data Solutions Inc.
- Kingland Systems
- Knime Ag
- Linguamatics
- Proxem
- Rapidminer Inc.
- Texifter Llc.
Chapter 10 Appendix: List of Acronyms
List of Tables
Summary Table: Global Market for Text Analytics, by Application, Through 2025
Table 1: Text Analytics Processing Technologies
Table 2: Global Market for Text Analytics, by Deployment, Through 2025
Table 3: Global Market for Cloud-Based Text Analytics Solutions, by Application, Through 2025
Table 4: Global Market for On-Premises Text Analytics Solutions, by Application, Through 2025
Table 5: Global Market for Text Analytics, by Application, Through 2025
Table 6: Global Market for Text Analytics in Business Intelligence Applications, by Deployment, Through 2025
Table 7: Global Market for Text Analytics in CRM Applications, by Deployment, Through 2025
Table 8: Global Market for Text Analytics in Fraud Detection Applications, by Deployment, Through 2025
Table 9: Global Market for Text Analytics in GRC Applications, by Deployment, Through 2025
Table 10: Global Market for Text Analytics in Other Applications, by Deployment, Through 2025
Table 11: Global Market for Text Analytics, by End User, Through 2025
Table 12: Global Market for Text Analytics in BFSI, by Region, Through 2025
Table 13: Global Market for Text Analytics in Government and Defense, by Region, Through 2025
Table 14: Global Market for Text Analytics in Healthcare, Pharmaceuticals and Life Sciences, by Region, Through 2025
Table 15: Global Market for Text Analytics in IT and Telecom, by Region, Through 2025
Table 16: Global Market for Text Analytics in Media and Advertising, by Region, Through 2025
Table 17: Global Market for Text Analytics in Retail and E-commerce, by Region, Through 2025
Table 18: Global Market for Text Analytics in Travel and Hospitality, by Region, Through 2025
Table 19: Global Market for Text Analytics in Other End Users, by Region, Through 2025
Table 20: Global Market for Text Analytics, by Region, Through 2025
Table 21: Americas Region Market for Text Analytics, by Country, Through 2025
Table 22: Americas Region Market for Text Analytics, by End User, Through 2025
Table 23: European Region Market for Text Analytics, by Country, Through 2025
Table 24: European Region Market for Text Analytics, by End User, Through 2025
Table 25: APAC Region Market for Text Analytics, by Country, Through 2025
Table 26: APAC Region Market for Text Analytics, by End User, Through 2025
Table 27: MEA Market for Text Analytics, by Region, Through 2025
Table 28: MEA Market for Text Analytics, by End User, Through 2025
Table 29: Market Ranking of Text Analytics Vendors
Table 30: Market Ranking of Text Analytics Vendors
Table 31: Market Ranking of Text Analytics Vendors
Table 32: Text Analytics Market Vendors Landscape
Table 33: Text Analytics Market Vendors Pricing Model
Table 34: Global Text Analytics Market: Product Launches, January 2019–January 2021
Table 35: Global Text Analytics Market: Collaborations and Partnerships, January 2019–January 2021
Table 36: Global Text Analytics Market: Expansions and Investments, January 2019–January 2021
Table 37: Alphabet: Recent Financial Performance, 2017–2019
Table 38: Alphabet: Text Analytics Offerings
Table 39: Alphabet: Recent Developments, 2019 and 2020
Table 40: Amazon: Recent Financial Performance, 2017-2019
Table 41: Amazon: Text Analytics Offerings
Table 42: Amazon: Recent Developments, 2019-2020
Table 43: Basis Technology: Text Analytics Offerings
Table 44: Basis Technology: Recent Developments, 2020
Table 45: Bitext: Text Analytics Offerings
Table 46: Clarabridge: Text Analytics Offerings
Table 47: Expert System: Recent Financial Performance, 2017-2019
Table 48: Expert System: Text Analytics Offerings
Table 49: Expert System: Recent Developments, 2019-2021
Table 50: IBM: Recent Financial Performance, 2017-2019
Table 51: IBM: Text Analytics Offerings
Table 52: Lexalytics: Text Analytics Offerings
Table 53: Lexalytics: Recent Developments, 2019-2020
Table 54: Luminoso: Text Analytics Offerings
Table 55: Luminoso: Recent Developments, 2019-2020
Table 56: MeaningCloud: Text Analytics Offerings
Table 57: MeaningCloud: Recent Developments, 2019-2020
Table 58: Megaputer: Text Analytics Offerings
Table 59: Micro Focus: Recent Financial Performance, 2018 and 2019
Table 60: Micro Focus: Text Analytics Offerings
Table 61: Microsoft: Recent Financial Performance, 2018-2020
Table 62: Microsoft: Text Analytics Offerings
Table 63: Microsoft: Recent Developments, 2020
Table 64: Open Text: Recent Financial Performance, 2018-2020
Table 65: Open Text: Text Analytics Offerings
Table 66: Open Text: Recent Developments, 2019-2020
Table 67: SAS: Test Analytics Offerings
Table 68: List of Acronyms Used in the Report
List of Figures
Summary Figure: Global Market for Text Analytics, by Application, 2019-2025
Figure 1: Text Analytics Process Flow
Figure 2: Text Sources in the Text Analytics Process
Figure 3: Text Analytics Types
Figure 4: Text Analytics Market Dynamics
Figure 5: Text Analytics Market Classification by Deployment
Figure 6: Global Market Share for Text Analytics, by Deployment, 2020
Figure 7: Global Market Share for Cloud-Based Text Analytics Solutions, by Application, 2020
Figure 8: Global Market Share for On-Premises Text Analytics Solutions, by Application, 2020
Figure 9: Text Analytics Market Classification by Application
Figure 10: Global Market Share for Text Analytics, by Application, 2020
Figure 11: Global Market Share for Text Analytics in Business Intelligence Applications, by Deployment, 2020
Figure 12: Global Market Share for Text Analytics in CRM Applications, by Deployment, 2020
Figure 13: Global Market Share for Text Analytics in Fraud Detection Applications, by Deployment, 2020
Figure 14: Global Market Share for Text Analytics in GRC Applications, by Deployment, 2020
Figure 15: Global Market Share for Text Analytics in Other Applications, by Deployment, 2020
Figure 16: Text Analytics Market Classification, by End User
Figure 17: Global Market Share for Text Analytics, by End User, 2020
Figure 18: Global Market Share for Text Analytics in BFSI, by Region, 2020
Figure 19: Global Market Share for Text Analytics in Government and Defense, by Region, 2020
Figure 20: Global Market Share for Text Analytics in Healthcare, Pharmaceuticals and Life Sciences, by Region, 2020
Figure 21: Global Market Share for Text Analytics in IT and Telecom, by Region, 2020
Figure 22: Global Market Share for Text Analytics in Media and Advertising, by Region, 2020
Figure 23: Global Market Share for Text Analytics in Retail and E-commerce, by Region, 2020
Figure 24: Global Market Share for Text Analytics in Travel and Hospitality, by Region, 2020
Figure 25: Global Market Share for Text Analytics in Other End Users, by Region, 2020
Figure 26: Global Market Share for Text Analytics, by Region, 2020
Figure 27: American Market Share for Text Analytics, by Country, 2020
Figure 28: American Market Share for Text Analytics, by End User, 2020
Figure 29: European Market Share for Text Analytics, by Country, 2020
Figure 30: European Market Share for Text Analytics, by End User, 2020
Figure 31: APAC Market Share for Text Analytics, by Country, 2020
Figure 32: APAC Market Share for Text Analytics, by End User, 2020
Figure 33: MEA Market Share for Text Analytics, by Region, 2020
Figure 34: MEA Market Share for Text Analytics, by End User, 2020
Figure 35: Shares of the Most-Followed Strategies of Global Text Analytics Market During 2019 and 2020
Figure 36: Alphabet: Revenue Share, by Segment, 2019
Figure 37: Alphabet: Revenue Share, by Region, 2019
Figure 38: Amazon: Revenue Share, by Segment, 2019
Figure 39: Amazon: Revenue Share, by Country, 2019
Figure 40: Expert System: Revenue Share, by Source,2019
Figure 41: Expert System: Revenue Share, by Region, 2019
Figure 42: IBM: Revenue Share, by Business Segment, 2019
Figure 43: IBM: Revenue Share, by Region, 2019
Figure 44: Micro Focus: Revenue Share, by Segment, 2019
Figure 45: Micro Focus: Revenue Share, by Region, 2019
Figure 46: Microsoft: Revenue Share, by Business Segment, 2020
Figure 47: Microsoft: Revenue Share, by Region, 2020
Figure 48: Open Text: Revenue Share, by Product Type, 2020
Figure 49: Open Text: Revenue Share, by Region, 2020
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Executive Summary
Text analytics is a subset of natural language processing (NLP). Both terms are often used interchangeably by industry vendors. Text analytics falls under the artificial intelligence (AI) family. Technology advances within AI have enabled more accurate and contextual analysis of highly dimensional, multilingual textual data. Text analytics is the process of deriving business insight from textual sources. Text analytics scenarios cover not only a wide set of functional requirements, such as enterprise content management and advanced search engines, but also functions such as social media analytics, email/document analysis and free-form analysis. Simply put, text analytics is the practice of using technology to gather, store and mine textual information to translate large volumes of unstructured text into quantitative data in order to uncover insights, trends and patterns that can be used to inform smarter business decisions.
The COVID-19 pandemic has further propelled the market for text analytics, especially in industries such as life sciences and healthcare, where there is a need to analyze research documents from all over the world and across different languages to come up with new drugs or courses of treatment. At the same time, governments and public health departments are trying to leverage data from social media and other sources to monitor citizen response to COVID measures such as social distancing. Many other industries, such as banking and financial services (that need to process large numbers of documents) are focusing on handling customer complaints and keeping the lights on for their back-office applications as they struggle with reduced staff (as most business process outsourcing (BPO) operations have been affected). These and other organizations are trying to leverage natural language technologies (NLTs), from text analytics to chatbots to document processing, to optimize their operations and move towards digital transformation.
Companies Mentioned
- Alphabet Inc. (Google)
- Amazon.Com Inc.
- Amenity Analytics Ltd.
- Basis Technology Corp.
- Bitext Innovations S.L.
- Clarabridge Inc.
- Cortical.IO Ag
- Digital Reasoning Systems Inc.
- Expert.Ai (Formerly Expert System Group)
- Indico Data Solutions Inc.
- International Business Machines (IBM) Corp.
- Key Innovators
- Kingland Systems
- Knime Ag
- Lexalytics Inc.
- Linguamatics
- Luminoso Technologies Inc.
- Meaningcloud Llc
- Megaputer Intelligence Inc.
- Micro Focus International Plc
- Microsoft Corp.
- Open Text Corp.
- Proxem
- Rapidminer Inc.
- Sas Institute Inc.
- Texifter Llc.
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 115 |
| Published | March 2021 |
| Forecast Period | 2020 - 2025 |
| Estimated Market Value ( USD | $ 5.9 Billion |
| Forecasted Market Value ( USD | $ 16.6 Billion |
| Compound Annual Growth Rate | 23.0% |
| Regions Covered | Global |
| No. of Companies Mentioned | 26 |
