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Digital Business Support System Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Component, Geography

  • ID: 5308737
  • Report
  • February 2021
  • Region: Global
  • The Insight Partners
UP TO OFF
until Jan 15th 2022

FEATURED COMPANIES

  • Accenture
  • Bearingpoint
  • Comarch
  • Mahindra Comviva
  • Nokia
  • Oracle
  • MORE
The digital business support system (BSS) market was valued at US$ 3,265.07 million in 2019 and it is projected to reach US$ 8,017.18 million by 2027; it is expected to grow at a CAGR of 11.8% from 2019 to 2027.



A digital business support System (BSS) permits the organizations to efficiently carry-out a customer-centric business approach and digitally advanced customer-engagement solutions and further enhance customer service. These systems also allow better management of customer profiles, revenue, products, and customer orders. The digital Business Support System (BSS) also automate the overall business processes to support the complete customer lifecycle that varies from shopping, ordering to the billing process. The communication service providers assist their clients by building a synchronized business process management that eventually leads to substantial upgrade at every step of the business process.

The digital business support system (BSS) market is segmented on the bases of component and geography. Based on component, the market is segmented into solution and services. The services segment is further bifurcated into professional services and managed services. Furthermore, the professional service segment is again sub-segmented into license and maintenance, consulting, implementation, and training and education. Based on geography, the market is broadly segmented into North America, Europe, Asia Pacific (APAC), the Middle East and Africa (MEA), and South America (SAM). In 2019, North America held the largest market share; however, APAC is estimated to register the highest CAGR during the forecast period (2020–2027). Despite the positive growth outlook, the ongoing COVID-19 pandemic is positively affecting the global economy, and its limiting effect is likely to boost the business activities and revenues of the digital business support system (BSS) industry players across the world.

AMDOCS, Huawei, Alepo Technologies Inc, Ericsson, Netcracker, CSG International, Nokia, IBM Corporation, Capgemini, ZTE Corporation, Optiva, Openet, Sigma System, Cerillion, Sterlite Tech, Comarch, Accenture PLC, Infosys, Oracle, Mahindra Comviva, QVANTEL, Bearingpoint, FTS, MATRIXX Software, TCS, and MIND CTI are among the key players profiled in this market study. In addition to these players, several other important companies have been studied and analyzed to get a holistic view of the global digital business support System (BSS) market and its ecosystem.

The overall digital business support system (BSS) market size has been derived using both primary and secondary sources. To begin the research process, exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the market. The process also serves the purpose of obtaining overview and forecast for the digital business support system (BSS) market with respect to all the segments. It also provides the overview and forecast for the global digital business support system (BSS) market based on all the segmentation provided with respect to five major regions - North America, Europe, Asia Pacific, Middle East & Africa, and South America. Also, primary interviews were conducted with industry participants and commentators to validate data, as well as to gain more analytical insights into the topic. The participants who typically take part in such a process include industry experts, such as VPs, business development managers, market intelligence managers, and national sales managers, along with external consultants, such as valuation experts, research analysts, and key opinion leaders specializing in the digital business support system market.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Accenture
  • Bearingpoint
  • Comarch
  • Mahindra Comviva
  • Nokia
  • Oracle
  • MORE

1. Introduction
1.1 Study Scope
1.2 Research Report Guidance
1.3 Market Segmentation

2. Key Takeaways

3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research

4. Digital Business Support System (BSS) Market Landscape
4.1 Market Overview
4.2 Porters Five Forces Analysis
4.2.1 Bargaining Power of Buyers
4.2.2 Bargaining Power of Suppliers
4.2.3 Threat to New Entrants
4.2.4 Threat to Substitutes
4.2.5 Competitive Rivalry
4.3 Ecosystem Analysis
4.4 Expert Opinion

5. Digital Business Support System (BSS) Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Shift of Telecommunication Companies Toward Comprehensive Digital Offering
5.1.2 Advent of Advanced and Easy-to-Use Digital Business Support System (BSS) Solutions
5.2 Market Restraints
5.2.1 Lack of Awareness and Expertise About Digital Business Support System (BSS) Solutions
5.3 Market Opportunities
5.3.1 Need for Continuous Innovations by Digital Business Support System (BSS) Vendors
5.4 Future Trends
5.4.1 Pre-Built and Ready-to-Use Digital Business Support System (BSS) Solutions
5.5 Impact Analysis of Drivers and Restraints

6. Digital Business Support System (BSS) Market - Global Analysis
6.1 Digital Business Support System (BSS) Market Global Overview
6.2 Global Digital Business Support System (BSS) Market Forecast and Analysis
6.3 Market Positioning- Top Five Players (Global)

7. Digital Business Support System (BSS) Market Analysis - By Component
7.1 Overview
7.2 Global Digital Business Support System (BSS) Market Breakdown, By Component 2019 & 2027 (%)
7.3 Solution
7.3.1 Overview
7.3.2 Solution: Digital Business Support System (BSS) Market Forecast and Analysis
7.4 Services
7.4.1 Overview
7.4.2 Services: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.1 Professional Services
7.4.2.1.1 Overview
7.4.2.1.2 Professional Services: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.1.2.1 License and Maintenance
7.4.2.1.2.1.1. Overview
7.4.2.1.2.1.2. License and Maintenance: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.1.2.2 Consulting
7.4.2.1.2.2.1. Overview
7.4.2.1.2.2.2. Consulting: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.1.2.3 Implementation
7.4.2.1.2.3.1. Overview
7.4.2.1.2.3.2. Implementation: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.1.2.4 Training & Education Service
7.4.2.1.2.4.1. Overview
7.4.2.1.2.4.2. Training & Education Service: Digital Business Support System (BSS) Market Forecast and Analysis
7.4.2.2 Managed Services
7.4.2.2.1 Overview
7.4.2.2.2 Managed Services: Digital Business Support System (BSS) Market Forecast and Analysis

8. Digital Business Support System (BSS) Market - Geographic Analysis
8.1 Overview
8.2 North America: Digital Business Support System (BSS) Market
8.2.1 North America: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.2.2 North America: Digital Business Support System (BSS) Market, by Component
8.2.2.1 North America: Digital Business Support System (BSS) Market, by Services
8.2.2.1.1 North America: Digital Business Support System (BSS) Market, by Professional Services
8.2.3 North America: Digital Business Support System (BSS) Market, by Key Country
8.2.3.1 US: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.2.3.1.1 US: Digital Business Support System (BSS) Market, By Component
8.2.3.1.1.1 US: Digital Business Support System (BSS) Market, By Services
8.2.3.1.1.1.1. US: Digital Business Support System (BSS) Market, By Professional Services
8.2.3.2 Canada: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.2.3.2.1 Canada: Digital Business Support System (BSS) Market, By Component
8.2.3.2.1.1 Canada: Digital Business Support System (BSS) Market, By Services
8.2.3.2.1.1.1. Canada: Digital Business Support System (BSS) Market, By Professional Services
8.2.3.3 Mexico: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.2.3.3.1 Mexico: Digital Business Support System (BSS) Market, By Component
8.2.3.3.1.1 Mexico: Digital Business Support System (BSS) Market, By Services
8.2.3.3.1.1.1. Mexico: Digital Business Support System (BSS) Market, By Professional Services
8.3 Europe: Digital Business Support System (BSS) Market
8.3.1 Europe: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.2 Europe: Digital Business Support System (BSS) Market, By Component
8.3.2.1 Europe: Digital Business Support System (BSS) Market, By Services
8.3.2.1.1 Europe: Digital Business Support System (BSS) Market, By Professional Services
8.3.3 Europe: Digital Business Support System (BSS) Market, By Country
8.3.3.1 Germany: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.1.1 Germany: Digital Business Support System (BSS) Market, By Component
8.3.3.1.1.1 Germany: Digital Business Support System (BSS) Market, By Services
8.3.3.1.1.1.1. Germany: Digital Business Support System (BSS) Market, By Professional Services
8.3.3.2 France: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.2.1 France: Digital Business Support System (BSS) Market, By Component
8.3.3.2.1.1 France: Digital Business Support System (BSS) Market, By Services
8.3.3.2.1.1.1. France: Digital Business Support System (BSS) Market, By Professional Services
8.3.3.3 Italy: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.3.1 Italy: Digital Business Support System (BSS) Market, By Component
8.3.3.3.1.1 Italy: Digital Business Support System (BSS) Market, By Services
8.3.3.3.1.1.1. Italy: Digital Business Support System (BSS) Market, By Professional Services
8.3.3.4 UK: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.4.1 UK: Digital Business Support System (BSS) Market, By Component
8.3.3.4.1.1 UK: Digital Business Support System (BSS) Market, By Services
8.3.3.4.1.1.1. UK: Digital Business Support System (BSS) Market, By Professional Services
8.3.3.5 Spain: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.5.1 Spain: Digital Business Support System (BSS) Market, By Component
8.3.3.5.1.1 Spain: Digital Business Support System (BSS) Market, By Services
8.3.3.5.1.1.1. Spain: Digital Business Support System (BSS) Market, By Professional Services
8.3.3.6 Rest of Europe: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.3.3.6.1 Rest of Europe: Digital Business Support System (BSS) Market, By Component
8.3.3.6.1.1 Rest of Europe: Digital Business Support System (BSS) Market, By Services
8.3.3.6.1.1.1. Rest of Europe: Digital Business Support System (BSS) Market, By Professional Services
8.4 APAC: Digital Business Support System (BSS) Market
8.4.1 APAC: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.2 APAC: Digital Business Support System (BSS) Market, By Component
8.4.2.1 APAC: Digital Business Support System (BSS) Market, By Services
8.4.2.1.1 APAC: Digital Business Support System (BSS) Market, By Professional Services
8.4.3 APAC: Digital Business Support System (BSS) Market, By Country
8.4.3.1 Australia: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.1.1 Australia: Digital Business Support System (BSS) Market, By Component
8.4.3.1.1.1 Australia: Digital Business Support System (BSS) Market, By Services
8.4.3.1.1.1.1. Australia: Digital Business Support System (BSS) Market, By Professional Services
8.4.3.2 China: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.2.1 China: Digital Business Support System (BSS) Market, By Component
8.4.3.2.1.1 China: Digital Business Support System (BSS) Market, By Services
8.4.3.2.1.1.1. China: Digital Business Support System (BSS) Market, By Professional Services
8.4.3.3 India: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.3.1 India: Digital Business Support System (BSS) Market, By Component
8.4.3.3.1.1 India: Digital Business Support System (BSS) Market, By Services
8.4.3.3.1.1.1. India: Digital Business Support System (BSS) Market, By Professional Services
8.4.3.4 Japan: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.4.1 Japan: Digital Business Support System (BSS) Market, By Component
8.4.3.4.1.1 Japan: Digital Business Support System (BSS) Market, By Services
8.4.3.4.1.1.1. Japan: Digital Business Support System (BSS) Market, By Professional Services
8.4.3.5 South Korea: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.5.1 South Korea: Digital Business Support System (BSS) Market, By Component
8.4.3.5.1.1 South Korea: Digital Business Support System (BSS) Market, By Services
8.4.3.5.1.1.1. South Korea: Digital Business Support System (BSS) Market, By Professional Services
8.4.3.6 Rest of APAC: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.4.3.6.1 Rest of APAC: Digital Business Support System (BSS) Market, By Component
8.4.3.6.1.1 Rest of APAC: Digital Business Support System (BSS) Market, By Services
8.4.3.6.1.1.1. Rest of APAC: Digital Business Support System (BSS) Market, By Professional Services
8.5 MEA: Digital Business Support System (BSS) Market
8.5.1 MEA: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.2 MEA: Digital Business Support System (BSS) Market, By Component
8.5.2.1 MEA: Digital Business Support System (BSS) Market, By Services
8.5.2.1.1 MEA: Digital Business Support System (BSS) Market, By Professional Services
8.5.3 MEA: Digital Business Support System (BSS) Market, by Key Country
8.5.3.1 South Africa: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.1.1 South Africa: Digital Business Support System (BSS) Market, By Component
8.5.3.1.1.1 South Africa: Digital Business Support System (BSS) Market, By Services
8.5.3.1.1.1.1. South Africa: Digital Business Support System (BSS) Market, By Professional Services
8.5.3.2 Saudi Arabia: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.2.1 Saudi Arabia: Digital Business Support System (BSS) Market, By Component
8.5.3.2.1.1 Saudi Arabia: Digital Business Support System (BSS) Market, By Services
8.5.3.2.1.1.1. Saudi Arabia: Digital Business Support System (BSS) Market, By Professional Services
8.5.3.3 UAE: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.3.1 UAE: Digital Business Support System (BSS) Market, By Component
8.5.3.3.1.1 UAE: Digital Business Support System (BSS) Market, By Services
8.5.3.3.1.1.1. UAE: Digital Business Support System (BSS) Market, By Professional Services
8.5.3.4 Turkey: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.4.1 Turkey: Digital Business Support System (BSS) Market, By Component
8.5.3.4.1.1 Turkey: Digital Business Support System (BSS) Market, By Services
8.5.3.4.1.1.1. Turkey: Digital Business Support System (BSS) Market, By Professional Services
8.5.3.5 Israel: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.5.1 Israel: Digital Business Support System (BSS) Market, By Component
8.5.3.5.1.1 Israel: Digital Business Support System (BSS) Market, By Services
8.5.3.5.1.1.1. Israel: Digital Business Support System (BSS) Market, By Professional Services
8.5.3.6 Rest of MEA: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.5.3.6.1 Rest of MEA: Digital Business Support System (BSS) Market, By Component
8.5.3.6.1.1 Rest of MEA: Digital Business Support System (BSS) Market, By Services
8.5.3.6.1.1.1. Rest of MEA: Digital Business Support System (BSS) Market, By Professional Services
8.6 SAM: Digital Business Support System (BSS) Market
8.6.1 SAM: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.6.2 SAM: Digital Business Support System (BSS) Market, By Component
8.6.2.1 SAM: Digital Business Support System (BSS) Market, By Services
8.6.2.1.1 SAM: Digital Business Support System (BSS) Market, By Professional Services
8.6.3 SAM: Digital Business Support System (BSS) Market, by Key Country
8.6.3.1 Brazil: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.6.3.1.1 Brazil: Digital Business Support System (BSS) Market, By Component
8.6.3.1.1.1 Brazil: Digital Business Support System (BSS) Market, By Services
8.6.3.1.1.1.1. Brazil: Digital Business Support System (BSS) Market, By Professional Services
8.6.3.2 Argentina: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.6.3.2.1 Argentina: Digital Business Support System (BSS) Market, By Component
8.6.3.2.1.1 Argentina: Digital Business Support System (BSS) Market, By Services
8.6.3.2.1.1.1. Argentina: Digital Business Support System (BSS) Market, By Professional Services
8.6.3.3 Chile: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.6.3.3.1 Chile: Digital Business Support System (BSS) Market, By Component
8.6.3.3.1.1 Chile: Digital Business Support System (BSS) Market, By Services
8.6.3.3.1.1.1. Chile: Digital Business Support System (BSS) Market, By Professional Services
8.6.3.4 Rest of SAM: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
8.6.3.4.1 Rest of SAM: Digital Business Support System (BSS) Market, By Component
8.6.3.4.1.1 Rest of SAM: Digital Business Support System (BSS) Market, By Services
8.6.3.4.1.1.1. Rest of SAM: Digital Business Support System (BSS) Market, By Professional Services

9. Digital Business Support System (BSS) Market- COVID-19 Impact Analysis
9.1 Overview
9.2 North America
9.3 Europe
9.4 Asia-Pacific
9.5 Middle East and Africa
9.6 South America

10. Industry Landscape
10.1 Overview
10.2 Market Initiative
10.3 New Product Development
10.4 Merger and Acquisition

11. Company Profiles
11.1 Amdocs Limited
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 Huawei Technologies Co., Ltd.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 Telefonaktiebolaget LM Ericsson
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Products and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 NetCracker Technology Corporation
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.5 CSG Systems International, Inc.
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Optiva Inc.
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 Nokia Corporation
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 Capgemini SE
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 ZTE Corporation
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Alepo
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
11.11 Openet
11.11.1 Key Facts
11.11.2 Business Description
11.11.3 Products and Services
11.11.4 Financial Overview
11.11.5 SWOT Analysis
11.11.6 Key Developments
11.12 Sigma Software
11.12.1 Key Facts
11.12.2 Business Description
11.12.3 Products and Services
11.12.4 Financial Overview
11.12.5 SWOT Analysis
11.12.6 Key Developments
11.13 Cerillion plc
11.13.1 Key Facts
11.13.2 Business Description
11.13.3 Products and Services
11.13.4 Financial Overview
11.13.5 SWOT Analysis
11.13.6 Key Developments
11.14 STERLITE TECH
11.14.1 Key Facts
11.14.2 Business Description
11.14.3 Products and Services
11.14.4 Financial Overview
11.14.5 SWOT Analysis
11.14.6 Key Developments
11.15 Comarch SA
11.15.1 Key Facts
11.15.2 Business Description
11.15.3 Products and Services
11.15.4 Financial Overview
11.15.5 SWOT Analysis
11.15.6 Key Developments
11.16 Accenture
11.16.1 Key Facts
11.16.2 Business Description
11.16.3 Products and Services
11.16.4 Financial Overview
11.16.5 SWOT Analysis
11.16.6 Key Developments
11.17 Infosys Ltd.
11.17.1 Key Facts
11.17.2 Business Description
11.17.3 Products and Services
11.17.4 Financial Overview
11.17.5 SWOT Analysis
11.17.6 Key Developments
11.18 Oracle Corporation
11.18.1 Key Facts
11.18.2 Business Description
11.18.3 Products and Services
11.18.4 Financial Overview
11.18.5 SWOT Analysis
11.18.6 Key Developments
11.19 Comviva
11.19.1 Key Facts
11.19.2 Business Description
11.19.3 Products and Services
11.19.4 Financial Overview
11.19.5 SWOT Analysis
11.19.6 Key Developments
11.20 QVANTEL
11.20.1 Key Facts
11.20.2 Business Description
11.20.3 Products and Services
11.20.4 Financial Overview
11.20.5 SWOT Analysis
11.20.6 Key Developments
11.21 BEARINGPOINT
11.21.1 Key Facts
11.21.2 Business Description
11.21.3 Products and Services
11.21.4 Financial Overview
11.21.5 SWOT Analysis
11.21.6 Key Developments
11.22 Tata Consultancy Services Limited
11.22.1 Key Facts
11.22.2 Business Description
11.22.3 Products and Services
11.22.4 Financial Overview
11.22.5 SWOT Analysis
11.22.6 Key Developments
11.23 FTS - Formula Telecom Solutions Ltd
11.23.1 Key Facts
11.23.2 Business Description
11.23.3 Products and Services
11.23.4 Financial Overview
11.23.5 SWOT Analysis
11.23.6 Key Developments
11.24 MATRIXX SOFTWARE
11.24.1 Key Facts
11.24.2 Business Description
11.24.3 Products and Services
11.24.4 Financial Overview
11.24.5 SWOT Analysis
11.24.6 Key Developments
11.25 MIND CTI
11.25.1 Key Facts
11.25.2 Business Description
11.25.3 Products and Services
11.25.4 Financial Overview
11.25.5 SWOT Analysis
11.25.6 Key Developments
11.26 IBM Corporation
11.26.1 Key Facts
11.26.2 Business Description
11.26.3 Products and Services
11.26.4 Financial Overview
11.26.5 SWOT Analysis
11.26.6 Key Developments

12. Appendix
12.1 About the Publisher
12.2 Word Index


L

List of Tables
Table 1. Telecommunication Transformation in India
Table 2. Global Digital Business Support System (BSS) market, Revenue and Forecast to 2027 (US$ Mn)
Table 3. North America: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 4. North America: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 5. North America: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 6. US: Digital Business Support System (BSS) Market, By Component -Revenue and Forecast to 2027 (US$ Million)
Table 7. US: Digital Business Support System (BSS) Market, By Services -Revenue and Forecast to 2027 (US$ Million)
Table 8. US: Digital Business Support System (BSS) Market, By Professional Services -Revenue and Forecast to 2027 (US$ Million)
Table 9. Canada: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 10. Canada: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 11. Canada: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 12. Mexico: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 13. Mexico: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 14. Mexico: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 15. Europe Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 16. Europe Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 17. Europe Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 18. Germany Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 19. Germany: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027(US$ Million)
Table 20. Germany: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027(US$ Million)
Table 21. France Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 22. France Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 23. France Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 24. Italy Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 25. Italy: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 26. Italy: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 27. UK Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 28. UK: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 29. UK: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 30. Spain Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 31. Spain Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 32. Spain Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 33. Rest of Europe Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 34. Rest of Europe Digital Business Support System (BSS) Sensors, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 35. Rest of Europe Digital Business Support System (BSS) Sensors, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 36. APAC: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027(US$ Million)
Table 37. APAC: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 38. APAC: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 39. Australia: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 40. Australia: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 41. Australia: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 42. China: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 43. China: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 44. China: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 45. India: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 46. India: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 47. India: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 48. Japan: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 49. Japan: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 50. Japan: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 51. South Korea: Digital Business Support System (BSS) Market, By Component- Revenue and Forecast to 2027 (US$ Million)
Table 52. South Korea: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 53. South Korea: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 54. Rest of APAC: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 55. Rest of APAC: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 56. Rest of APAC: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 57. MEA: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 58. MEA: Digital Business Support System (BSS) Market, By Services- Revenue and Forecast to 2027 (US$ Million)
Table 59. MEA: Digital Business Support System (BSS) Market, By Professional Services- Revenue and Forecast to 2027 (US$ Million)
Table 60. South Africa: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 61. South Africa: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 62. South Africa: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 63. Saudi Arabia: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 64. Saudi Arabia: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 65. Saudi Arabia: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 66. UAE: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 67. UAE: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 68. UAE: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 69. Turkey: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 70. Turkey: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 71. Turkey: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 72. Israel: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 73. Israel: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 74. Israel: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 75. Rest of MEA: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 76. Rest of MEA: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 77. Rest of MEA: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 78. SAM: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 79. SAM: Digital Business Support System (BSS) Market, By Services- Revenue and Forecast to 2027 (US$ Million)
Table 80. SAM: Digital Business Support System (BSS) Market, By Professional Services- Revenue and Forecast to 2027 (US$ Million)
Table 81. Brazil: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 82. Brazil: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 83. Brazil: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 84. Argentina: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 85. Argentina: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 86. Argentina: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 87. Chile: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 88. Chile: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 89. Chile: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 90. Rest of SAM: Digital Business Support System (BSS) Market, By Component - Revenue and Forecast to 2027 (US$ Million)
Table 91. Rest of SAM: Digital Business Support System (BSS) Market, By Services - Revenue and Forecast to 2027 (US$ Million)
Table 92. Rest of SAM: Digital Business Support System (BSS) Market, By Professional Services - Revenue and Forecast to 2027 (US$ Million)
Table 93. List of Abbreviation

List of Figures
Figure 1. Digital Business Support System (BSS) Market Segmentation
Figure 2. Digital Business Support System (BSS) Market Segmentation - By Geography
Figure 3. Global Digital Business Support System (BSS) Market Overview
Figure 4. Services Segment is Expected to Dominate the Market by Component
Figure 5. Managed services Segment held Largest Market Share in 2019
Figure 6. License and Maintenance held Largest Market Share in 2019
Figure 7. North America held Largest Market Share in 2019
Figure 8. Porter’s Five Forces Analysis
Figure 9. Expert Opinion
Figure 10. Digital Business Support System (BSS) Market: Impact Analysis of Drivers and Restraints
Figure 11. Geographic Overview of Digital Business Support System (BSS) Market
Figure 12. Global Digital Business Support System (BSS) Market Forecast and Analysis, (US$ Mn)
Figure 13. Digital Business Support System (BSS) Market Breakdown, by Component, 2019 & 2027 (%)
Figure 14. Solution: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 15. Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 16. Professional Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 17. License and Maintenance: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 18. Consulting: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 19. Implementation: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 20. Training & Education Service: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 21. Managed Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 22. Global Digital Business Support System (BSS) Market Revenue Share, by Region (2019 and 2027)
Figure 23. North America: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 24. North America: Digital Business Support System (BSS) Market Revenue Share, By Component (2019 and 2027)
Figure 25. North America: Digital Business Support System (BSS) Market Revenue Share, By Services (2019 and 2027)
Figure 26. North America: Digital Business Support System (BSS) Market Revenue Share, By Professional Services (2019 and 2027)
Figure 27. North America: Digital Business Support System (BSS) Market Revenue Share, by Key Country (2019 and 2027)
Figure 28. US: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 29. Canada: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 30. Mexico: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 31. Europe: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 32. Europe: Digital Business Support System (BSS) Market Revenue Share, By Component (2019 and 2027)
Figure 33. Europe: Digital Business Support System (BSS) Market Revenue Share, By Services (2019 and 2027)
Figure 34. Europe: Digital Business Support System (BSS) Market Revenue Share, By Professional Services (2019 and 2027)
Figure 35. Europe: Digital Business Support System (BSS) Market Revenue Share, By Country (2019 and 2027)
Figure 36. Germany: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 37. France: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 38. Italy: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 39. UK: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 40. Spain: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 41. Rest of Europe: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 42. APAC: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 43. APAC: Digital Business Support System (BSS) Market Revenue Share, By Component (2019 and 2027)
Figure 44. APAC: Digital Business Support System (BSS) Market Revenue Share, By Services (2019 and 2027)
Figure 45. APAC: Digital Business Support System (BSS) Market Revenue Share, By Professional Services (2019 and 2027)
Figure 46. APAC: Digital Business Support System (BSS) Market Revenue Share, By Country (2019 and 2027)
Figure 47. Australia: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 48. China: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 49. India: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 50. Japan: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 51. South Korea: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 52. Rest of APAC: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 53. MEA: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 54. MEA: Digital Business Support System (BSS) Market Revenue Share, By Component (2019 and 2027)
Figure 55. MEA: Digital Business Support System (BSS) Market Revenue Share, By Services (2019 and 2027)
Figure 56. MEA: Digital Business Support System (BSS) Market Revenue Share, By Professional Services (2019 and 2027)
Figure 57. MEA: Digital Business Support System (BSS) Market Revenue Share, by Key Country (2019 and 2027)
Figure 58. South Africa: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 59. Saudi Arabia: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 60. UAE: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 61. Turkey: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 62. Israel: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 63. Rest of MEA: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 64. SAM: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 65. SAM: Digital Business Support System (BSS) Market Revenue Share, By Component (2019 and 2027)
Figure 66. SAM: Digital Business Support System (BSS) Market Revenue Share, By Services (2019 and 2027)
Figure 67. SAM: Digital Business Support System (BSS) Market Revenue Share, By Professional Services (2019 and 2027)
Figure 68. SAM: Digital Business Support System (BSS) Market Revenue Share, by Key Country (2019 and 2027)
Figure 69. Brazil: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 70. Argentina: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 71. Chile: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 72. Rest of SAM: Digital Business Support System (BSS) Market - Revenue and Forecast to 2027 (US$ Million)
Figure 73. Impact of COVID-19 Pandemic in North American Country Markets
Figure 74. Impact of COVID-19 Pandemic in Europe Country Markets
Figure 75. Impact of COVID-19 Pandemic in Asia Pacific Country Markets
Figure 76. Impact of COVID-19 Pandemic in Middle East and Africa Country Markets
Figure 77. Impact of COVID-19 Pandemic in South America Country Markets

Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • AMDOCS
  • Huawei Technologies Co., Ltd.
  • Telefonaktiebolaget LM Ericsson,
  • Netcracker Technology Corp.
  • CSG International
  • Nokia
  • Alepo
  • Capgemini
  • ZTE Corporation
  • Optiva
  • Openet
  • Sigma Systems
  • Cerillion
  • Sterlite Tech
  • Accenture
  • Comarch
  • Infosys
  • Oracle
  • Mahindra Comviva
  • Qvantel
  • Bearingpoint
  • Formula Telecom Solutions Ltd.
  • Matrixx Software
  • Mind CTI
  • Tata Consultancy Services
Note: Product cover images may vary from those shown
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