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Global Business Process Automation (BPA) Market by Component, Deployment Type, Organization Size, Business Function (Sales & Marketing, HR, Accounting & Finance, Supply Chain, Customer Service Support) Vertical, and Region - Forecast to 2026

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    Report

  • 230 Pages
  • March 2021
  • Region: Global
  • Markets and Markets
  • ID: 5308969

The global BPA market is estimated to grow from USD 9,852 million in 2020 to reach USD 19,694 million by 2026, recording a CAGR of 12.2% during the forecast period. The Increased need for optimized resource utilization through automated business processes, rising demand of automated IT systems, growing demand for streamlining communication across varied business functions in organizations, and business agility are a few factors driving the growth of the BPA solutions.

Growing need optimized resource utilization through automated business processes is driving the adoption of BPA platforms

The BPA platform automates repetitive manual processes and workflows. This enables users to automate their tasks and activities across a range of areas, including sales and marketing, HR onboarding, accounting, and customer support services, and provide integrations of different business systems for flexibility and ease of use. BPA solutions enable organizations to significantly reduce the time and cost needed to model and implement business processes, services, and applications.

The rising popularity of these solutions can be attributed to the increasing need for streamlining business flows, adapting business processes, and continuously improving workflows to become more responsive toward customers’ dynamic requirements. They improve operational performance by automating and standardizing activities within enterprises. They also offer effective ways to connect heterogeneous systems within organizations, improve data quality, and reduce data entry efforts through workflow automation. Furthermore, they reduce the time required to create and modify business rules.

Maintenance and support services to help enterprises in achieving flexibility in business operations

Maintenance and support services are crucial as they directly deal with customer issues that impact customer satisfaction. Every software vendor has a dedicated support team to cater to its customers. Support, software maintenance, customer portal, post-deployment assistance, and client testimonials are some of the services provided under the maintenance and support services.

To ensure consistent customer satisfaction, service providers focus on enhancing their product knowledge base by receiving feedback through interviews and surveys. The support and maintenance services provide a single point of contact for resolving customer issues. Customer portals, customer forums, technical tips, and software updates are some of the other helping aids made available for customers.

Retail and Consumer goods to grow at the highest rate during the forecast period

Retail and consumer goods is one of the fastest-growing industry verticals due to the rising consumer purchasing power. With the proliferation of eCommerce, retailers are adopting innovative technologies such as cloud computing, big data analytics, digital stores, and social media networks to remain competitive in this industry vertical. Customer experience proves to be a vital differentiating factor among a wide array of online shopping options.

Online retailers risk losing out on their users because of a negative customer experience. With the ever-changing needs and preferences of customers, the retailers need to introduce new products in the market at a rapid pace. The adoption of the BPA platform is expected to increase in the retail industry vertical as it provides different benefits, such as improved operational efficiency and enhanced customer experience.

North America to hold the largest market size and Asia Pacific (APAC) to grow at the highest rate during the forecast period

North America is the most mature market in terms of BPA solutions adoption, due to several factors, such as the presence of many enterprises with advanced IT infrastructure, and availability of technical expertise. APAC is expected to offer significant growth opportunities for BPA vendors during the forecast period. Rapid advancements in emerging technologies, IT infrastructure services, and the Internet of Things (IoT) have led many organizations to adopt BPA solutions.

Research Coverage

The report segments the global BPA market by component, the BPA market has been segmented into platforms and services. The services segment is further segmented into consulting, integration and implementation, and support and maintenance. By business function, the BPA market is segmented into human resource automation, supply chain automation, sales and marketing automation, accounting and finance automation, customer service support automation, others (legal and compliance and R&D activities). By the deployment model, the BPA market has been segmented into cloud and on premises. Based on organization size, the market has been classified into Small and Medium-sized Enterprises (SMEs) and large enterprises. By vertical, the BPA market has been classified into BFSI, manufacturing, IT, telecommunications, retail and consumer goods, healthcare, and other (social media and entertainment, government, transport and logistic). By region, the market has been segmented into North America, Europe, APAC, MEA, and Latin America.

The report profiles the following key vendors:

1. IBM (US)
2. Pegasystems (US)
3. Appian (US)
4. Kissflow(India)
5. Laserfiche (US)
6. Nintex (US)
7. Oracle (US)
8. Software AG (Germany)
9. Salesforce (US)
10. Microsoft (US)
11. Bizagi (UK)
12. OpenText (Canada)
13. TIBCO (US)
14. Creatio (US)
15. Genpact (US)
16. DXC Technology (UK)
17. Newgen Software (India)
18. Bonitasoft (France)
19. Kofax (US)
20. FlowForma (Ireland)
21. AuraQuantic (US)
22. AgilePoint (US)
23. Automation Hero (US)
24. Quickbase (US)
25. Cortex (UK)

Breakup of Primary Interviews

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants as follows:


  • By Company Type: Tier I: 18%, Tier II: 44%, and Tier III: 38%
  • By Designation: C-Level: 32%, D-Level: 36%, and Others: 32%
  • By Region: North America: 38%, Europe: 26%, APAC: 18%, and RoW: 8%

Key Benefits of Buying the Report

The report will help the market leaders/new entrants in the BPA market with information on the closest approximations of the revenue numbers for the overall BPA market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.


Table of Contents

1 Introduction
1.1 Introduction to COVID-19
1.2 COVID-19 Health Assessment
Figure 1 COVID-19: Global Propagation
Figure 2 COVID-19 Propagation: Select Countries
1.3 COVID-19 Economic Assessment
Figure 3 Revised Gross Domestic Product Forecasts for Select G20 Countries in 2020
1.3.1 COVID-19 Economic Impact - Scenario Assessment
Figure 4 Criteria Impacting Global Economy
Figure 5 Scenarios in Terms of Recovery of Global Economy
1.4 Objectives of the Study
1.5 Market Definition
1.5.1 Inclusions and Exclusions
1.6 Market Scope
1.6.1 Market Segmentation
1.6.2 Regions Covered
1.6.3 Years Considered for the Study
1.7 Currency Considered
Table 1 United States Dollar Exchange Rate, 2017-2019
1.8 Stakeholders

2 Research Methodology
2.1 Research Data
Figure 6 Business Process Automation Market: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
Table 2 Primary Respondents: Market
2.1.2.1 Key Industry Insights
2.1.2.2 Breakup of Primary Profiles
2.2 Market Breakup and Data Triangulation
2.3 Market Size Estimation
Figure 7 Business Process Automation Market: Top-Down and Bottom-Up Approaches
Figure 8 Market Size Estimation Methodology - Approach 1 (Top-Down): Revenue of Vendors Offering Business Process Automation Solutions and Services (1/2)
Figure 9 Market Size Estimation Methodology - Approach 1 (Top-Down): Revenue of Vendors Offering Business Process Automation Platforms and Services (2/2)
Figure 10 Market Size Estimation Methodology - Approach 2 (Bottom-Up): Revenue of Business Process Automation Vendors Offering Platforms and Services
Figure 11 Market Size Research Approach 2: Demand-Side Market Estimations Through Verticals
2.4 Market Revenue Estimation
Figure 12 Illustration of Business Process Automation Company Revenue Estimation
2.5 Growth Forecast Assumptions
2.6 Market Forecast
Table 3 Factor Analysis
2.7 Company Evaluation Quadrant Methodology
Figure 13 Company Evaluation Quadrant: Criteria Weightage
2.8 Research Assumptions
Table 4 Assumptions for the Study
2.9 Limitations of the Study

3 Executive Summary
Figure 14 Sales and Marketing Automation, Large Enterprises, and Support and Maintenance Segments to Hold High Shares in Business Process Automation Market in 2020
Figure 15 North America to Account for Highest Market Share in 2020

4 Premium Insights
4.1 Attractive Opportunities in Business Process Automation Market
Figure 16 Growing Demand for Streamlining Business Processes Across Varied Business Functions to Drive Market Growth During Forecast Period
4.2 Market, by Component, 2020 vs. 2026
Figure 17 Platforms Segment to Hold Larger Market Size During Forecast Period
4.3 Market, by Organization Size, 2020 vs. 2026
Figure 18 Large Enterprises Segment to Hold Larger Market Size During Forecast Period
4.4 Market, by Vertical, 2020 vs. 2026
Figure 19 Manufacturing Vertical to Hold Largest Market Size During Forecast Period

5 Market Overview and Industry Trends
5.1 Introduction
Figure 20 Drivers, Restraints, Opportunities, and Challenges: Business Process Automation Market
5.1.1 Drivers
5.1.1.1 Increased Need for Optimized Resource Utilization Through Automated Business Processes
5.1.1.2 Automated It Systems Help Serve Customers’ Dynamic Requirements
5.1.1.3 Growing Demand for Streamlining Communication Across Varied Business Functions in Organizations
5.1.2 Restraints
5.1.2.1 Persistent Growth in Cyber-Attacks and Security Issues
5.1.3 Opportunities
5.1.3.1 Integration of AI and ML Technologies
5.1.3.2 Rise in the Demand for Robust Solutions to Maximize Visibility and Control Over Processes
5.1.4 Challenges
5.1.4.1 Growing Cultural Barrier to Adopt Advanced Solutions Over Traditional Systems
5.1.4.2 Selecting the Right Time and Right Process to Implement Automation
5.2 COVID-19-Driven Market Dynamics
5.2.1 Drivers and Opportunities
5.2.2 Restraints and Challenges
5.3 Case Study Analysis
5.3.1 Case Study 1: Managing Multi-Cloud Infrastructure
5.3.2 Case Study 2: Automating Finance Processes
5.3.3 Case Study 3: Improving Banking Operations Through Automation
5.4 Value Chain Analysis
Figure 21 Value Chain Analysis: Business Process Automation Market
5.5 Ecosystem
Figure 22 Ecosystem: Market
5.6 Technology Analysis
5.6.1 Artificial Intelligence and Machine Learning
5.6.2 Analytics
5.6.3 Internet of Things
5.7 Pricing Analysis
5.8 Patent Analysis
5.9 Porter's Five Forces Analysis
Table 5 Business Process Automation Market: Porter's Five Forces
5.9.1 Threat of New Entrants
5.9.2 Threat from Substitutes
5.9.3 Bargaining Power of Buyers
5.9.4 Bargaining Power of Suppliers
Figure 23 Porter's Five Forces: Market

6 Business Process Automation Market, by Component
6.1 Introduction
6.1.1 Components: Market Drivers
6.1.2 Components: COVID-19 Impact
Figure 24 Services Segment to Grow at Higher CAGR During Forecast Period
Table 6 Market Size, by Component, 2016-2019 (USD Million)
Table 7 Market Size, by Component, 2020-2026 (USD Million)
Table 8 Components: Market Size, by Region, 2016-2019 (USD Million)
Table 9 Components: Market Size, by Region, 2020-2026 (USD Million)
6.2 Platforms
Figure 25 Customer Service Support Automation Segment to Grow at Highest CAGR During Forecast Period
Table 10 Platforms: Business Process Automation Market Size, by Business Function, 2016-2019 (USD Million)
Table 11 Platforms: Market Size, by Business Function, 2020-2026 (USD Million)
Table 12 Platforms: Market Size, by Region, 2016-2019 (USD Million)
Table 13 Platforms: Market Size, by Region, 2020-2026 (USD Million)
6.2.1 Human Resource Automation
Table 14 Human Resource Automation Market Size, by Region, 2016-2019 (USD Million)
Table 15 Human Resource Automation Market Size, by Region, 2020-2026 (USD Million)
6.2.2 Supply Chain Automation
Table 16 Supply Chain Automation Market Size, by Region, 2016-2019 (USD Million)
Table 17 Supply Chain Automation Market Size, by Region, 2020-2026 (USD Million)
6.2.3 Sales and Marketing Automation
Table 18 Sales and Marketing Automation Market Size, by Region, 2016-2019 (USD Million)
Table 19 Sales and Marketing Automation Market Size, by Region, 2020-2026 (USD Million)
6.2.4 Accounting and Finance Automation
Table 20 Accounting and Finance Automation Market Size, by Region, 2016-2019 (USD Million)
Table 21 Accounting and Finance Automation Market Size, by Region, 2020-2026 (USD Million)
6.2.5 Customer Service Support Automation
Table 22 Customer Service Support Automation Market Size, by Region, 2016-2019 (USD Million)
Table 23 Customer Service Support Automation Market Size, by Region, 2020-2026 (USD Million)
6.2.6 Others
Table 24 Others Market Size, by Region, 2016-2019 (USD Million)
Table 25 Others Market Size, by Region, 2020-2026 (USD Million)
6.3 Services
Figure 26 Support and Maintenance Segment to Grow at Highest CAGR During Forecast Period
Table 26 Services: Business Process Automation Market Size, by Type, 2016-2019 (USD Million)
Table 27 Services: Market Size, by Type, 2020-2026 (USD Million)
Table 28 Services: Market Size, by Region, 2016-2019 (USD Million)
Table 29 Services: Market Size, by Region, 2020-2026 (USD Million)
6.3.1 Consulting
Table 30 Consulting Market Size, by Region, 2016-2019 (USD Million)
Table 31 Consulting Market Size, by Region, 2020-2026 (USD Million)
6.3.2 Integration and Implementation
Table 32 Integration and Implementation Market Size, by Region, 2016-2019 (USD Million)
Table 33 Integration and Implementation Market Size, by Region, 2020-2026 (USD Million)
6.3.3 Maintenance and Support
Table 34 Maintenance and Support Market Size, by Region, 2016-2019 (USD Million)
Table 35 Maintenance and Support Market Size, by Region, 2020-2026 (USD Million)

7 Business Process Automation Market, by Deployment Type
7.1 Introduction
7.1.1 Deployment Types: Market Drivers
7.1.2 Deployment Types: COVID-19 Impact
Figure 27 Cloud Segment to Grow at Higher Growth Rate During Forecast Period
Table 36 Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 37 Market Size, by Deployment Type, 2020-2026 (USD Million)
7.2 On-Premises
Table 38 On-Premises: Market Size, by Region, 2016-2019 (USD Million)
Table 39 On-Premises: Market Size, by Region, 2020-2026 (USD Million)
Table 40 North America: On-Premises Market Size, by Country, 2016-2019 (USD Million)
Table 41 North America: On-Premises Market Size, by Country, 2020-2026 (USD Million)
Table 42 Europe: On-Premises Market Size, by Country, 2016-2019 (USD Million)
Table 43 Europe: On-Premises Market Size, by Country, 2020-2026 (USD Million)
Table 44 Asia-Pacific: On-Premises Market Size, by Country, 2016-2019 (USD Million)
Table 45 Asia-Pacific: On-Premises Market Size, by Country, 2020-2026 (USD Million)
Table 46 Middle East and Africa: On-Premises Market Size, by Country, 2016-2019 (USD Thousand)
Table 47 Middle East and Africa: On-Premises Market Size, by Country, 2020-2026 (USD Thousand)
Table 48 Latin America: On-Premises Market Size, by Country, 2016-2019 (USD Thousand)
Table 49 Latin America: On-Premises Market Size, by Country, 2020-2026 (USD Thousand)
7.3 Cloud
Table 50 Cloud: Business Process Automation Market Size, by Region, 2016-2019 (USD Million)
Table 51 Cloud: Market Size, by Region, 2020-2026 (USD Million)
Table 52 North America: Cloud Market Size, by Country, 2016-2019 (USD Million)
Table 53 North America: Cloud Market Size, by Country, 2020-2026 (USD Million)
Table 54 Europe: Cloud Market Size, by Country, 2016-2019 (USD Million)
Table 55 Europe: Cloud Market Size, by Country, 2020-2026 (USD Million)
Table 56 Asia-Pacific: Cloud Market Size, by Country, 2016-2019 (USD Million)
Table 57 Asia-Pacific: Cloud Market Size, by Country, 2020-2026 (USD Million)
Table 58 Middle East and Africa: Cloud Market Size, by Country, 2016-2019 (USD Million)
Table 59 Middle East and Africa: Cloud Market Size, by Country, 2020-2026 (USD Million)
Table 60 Latin America: Cloud Market Size, by Country, 2016-2019 (USD Million)
Table 61 Latin America: Cloud Market Size, by Country, 2020-2026 (USD Million)

8 Business Process Automation Market, by Organization Size
8.1 Introduction
8.1.1 Organization Size: Market Drivers
8.1.2 Organization Size: COVID-19 Impact
Figure 28 Large Enterprises to Hold Larger Market Size During Forecast Period
Table 62 Market Size, by Organization Size, 2016-2019 (USD Million)
Table 63 Market Size, by Organization Size, 2020-2026 (USD Million)
8.2 Large Enterprises
Table 64 Large Enterprises: Market Size, by Region, 2016-2019 (USD Million)
Table 65 Large Enterprises: Business Process Automation Market Size, by Region, 2020-2026 (USD Million)
Table 66 North America: Large Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 67 North America: Large Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 68 Europe: Large Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 69 Europe: Large Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 70 Asia-Pacific: Large Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 71 Asia-Pacific: Large Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 72 Middle East and Africa: Large Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 73 Middle East and Africa: Large Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 74 Latin America: Large Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 75 Latin America: Large Enterprises Market Size, by Country, 2020-2026 (USD Million)
8.3 Small and Medium-Sized Enterprises
Table 76 Small and Medium-Sized Enterprises: Business Process Automation Market Size, by Region, 2016-2019 (USD Million)
Table 77 Small and Medium-Sized Enterprises: Market Size, by Region, 2020-2026 (USD Million)
Table 78 North America: Small and Medium-Sized Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 79 North America: Small and Medium-Sized Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 80 Europe: Small and Medium-Sized Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 81 Europe: Small and Medium-Sized Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 82 Asia-Pacific: Small and Medium-Sized Enterprises Market Size, by Country, 2016-2019 (USD Million)
Table 83 Asia-Pacific: Small and Medium-Sized Enterprises Market Size, by Country, 2020-2026 (USD Million)
Table 84 Middle East and Africa: Small and Medium-Sized Enterprises Market Size, by Country, 2016-2019 (USD Thousand)
Table 85 Middle East and Africa: Small and Medium-Sized Enterprises Market Size, by Country, 2020-2026 (USD Thousand)
Table 86 Latin America: Small and Medium-Sized Enterprises Market Size, by Country, 2016-2019 (USD Thousand)
Table 87 Latin America: Small and Medium-Sized Enterprises Market Size, by Country, 2020-2026 (USD Thousand)

9 Business Process Automation Market, by Vertical
9.1 Introduction
9.1.1 Industry Verticals: Market Drivers
9.1.2 Industry Verticals: COVID-19 Impact
Figure 29 Retail and Consumer Goods Industry Vertical to Grow at Highest CAGR During Forecast Period
Table 88 Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 89 Market Size, by Industry Vertical, 2020-2026 (USD Million)
9.2 Banking, Financial Services, and Insurance
Table 90 Banking, Financial Services, and Insurance: Market Size, by Region, 2016-2019 (USD Million)
Table 91 Banking, Financial Services, and Insurance: Market Size, by Region, 2020-2026 (USD Million)
9.3 Manufacturing
Table 92 Manufacturing: Business Process Automation Market Size, by Region, 2016-2019 (USD Million)
Table 93 Manufacturing: Market Size, by Region, 2020-2026 (USD Million)
9.4 Information Technology
Table 94 Information Technology: Market Size, by Region, 2016-2019 (USD Million)
Table 95 Information Technology: Market Size, by Region, 2020-2026 (USD Million)
9.5 Telecommunications
Table 96 Telecommunications: Market Size, by Region, 2016-2019 (USD Million)
Table 97 Telecommunications: Market Size, by Region, 2020-2026 (USD Million)
9.6 Retail and Consumer Goods
Table 98 Retail and Consumer Goods: Market Size, by Region, 2016-2019 (USD Million)
Table 99 Retail and Consumer Goods: Market Size, by Region, 2020-2026 (USD Million)
9.7 Healthcare
Table 100 Healthcare: Business Process Automation Market Size, by Region, 2016-2019 (USD Million)
Table 101 Healthcare: Market Size, by Region, 2020-2026 (USD Million)
9.8 Others
Table 102 Others: Market Size, by Region, 2016-2019 (USD Million)
Table 103 Others: Market Size, by Region, 2020-2026 (USD Million)

10 Business Process Automation Market, by Region
10.1 Introduction
Figure 30 North America to Account for Largest Market Size During Forecast Period
Table 104 Market Size, by Region, 2016-2019 (USD Million)
Table 105 Market Size, by Region, 2020-2026 (USD Million)
10.2 North America
10.2.1 North America: COVID-19 Impact
10.2.2 North America: Market Drivers
10.2.3 North America: Regulatory Landscape
Figure 31 North America: Market Snapshot
Table 106 North America: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 107 North America: Market Size, by Component, 2020-2026 (USD Million)
Table 108 North America: Market Size, by Service, 2016-2019 (USD Million)
Table 109 North America: Market Size, by Service, 2020-2026 (USD Million)
Table 110 North America: Market Size, by Business Function, 2016-2019 (USD Million)
Table 111 North America: Market Size, by Business Function, 2020-2026 (USD Million)
Table 112 North America: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 113 North America: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 114 North America: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 115 North America: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 116 North America: Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 117 North America: Market Size, by Industry Vertical, 2020-2026 (USD Million)
Table 118 North America: Market Size, by Country, 2016-2019 (USD Million)
Table 119 North America: Market Size, by Country, 2020-2026 (USD Million)
10.2.4 United States
Table 120 United States: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 121 United States: Market Size, by Component, 2020-2026 (USD Million)
Table 122 United States: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 123 United States: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 124 United States: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 125 United States: Market Size, by Organization Size, 2020-2026 (USD Million)
10.2.5 Canada
Table 126 Canada: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 127 Canada: Market Size, by Component, 2020-2026 (USD Million)
Table 128 Canada: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 129 Canada: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 130 Canada: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 131 Canada: Market Size, by Organization Size, 2020-2026 (USD Million)
10.3 Europe
10.3.1 Europe: COVID-19 Impact
10.3.2 Europe: Market Drivers
10.3.3 Europe: Regulatory Landscape
Table 132 Europe: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 133 Europe: Market Size, by Component, 2020-2026 (USD Million)
Table 134 Europe: Market Size, by Service, 2016-2019 (USD Million)
Table 135 Europe: Market Size, by Service, 2020-2026 (USD Million)
Table 136 Europe: Market Size, by Business Function, 2016-2019 (USD Million)
Table 137 Europe: Market Size, by Business Function, 2020-2026 (USD Million)
Table 138 Europe: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 139 Europe: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 140 Europe: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 141 Europe: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 142 Europe: Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 143 Europe: Market Size, by Industry Vertical, 2020-2026 (USD Million)
Table 144 Europe: Market Size, by Country, 2016-2019 (USD Million)
Table 145 Europe: Market Size, by Country, 2020-2026 (USD Million)
10.3.4 United Kingdom
Table 146 United Kingdom: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 147 United Kingdom: Market Size, by Component, 2020-2026 (USD Million)
Table 148 United Kingdom: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 149 United Kingdom: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 150 United Kingdom: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 151 United Kingdom: Market Size, by Organization Size, 2020-2026 (USD Million)
10.3.5 Germany
Table 152 Germany: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 153 Germany: Market Size, by Component, 2020-2026 (USD Million)
Table 154 Germany: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 155 Germany: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 156 Germany: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 157 Germany: Market Size, by Organization Size, 2020-2026 (USD Million)
10.3.6 France
Table 158 France: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 159 France: Market Size, by Component, 2020-2026 (USD Million)
Table 160 France: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 161 France: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 162 France: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 163 France: Market Size, by Organization Size, 2020-2026 (USD Million)
10.3.7 Rest of Europe
Table 164 Rest of Europe: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 165 Rest of Europe: Market Size, by Component, 2020-2026 (USD Million)
Table 166 Rest of Europe: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 167 Rest of Europe: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 168 Rest of Europe: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 169 Rest of Europe: Market Size, by Organization Size, 2020-2026 (USD Million)
10.4 Asia-Pacific
10.4.1 Asia-Pacific: COVID-19 Impact
10.4.2 Asia-Pacific: Market Drivers
10.4.3 Asia-Pacific: Regulatory Landscape
Figure 32 Asia-Pacific: Market Snapshot
Table 170 Asia-Pacific: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 171 Asia-Pacific: Market Size, by Component, 2020-2026 (USD Million)
Table 172 Asia-Pacific: Market Size, by Service, 2016-2019 (USD Million)
Table 173 Asia-Pacific: Market Size, by Service, 2020-2026 (USD Million)
Table 174 Asia-Pacific: Market Size, by Business Function, 2016-2019 (USD Million)
Table 175 Asia-Pacific: Market Size, by Business Function, 2020-2026 (USD Million)
Table 176 Asia-Pacific: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 177 Asia-Pacific: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 178 Asia-Pacific: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 179 Asia-Pacific: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 180 Asia-Pacific: Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 181 Asia-Pacific: Market Size, by Industry Vertical, 2020-2026 (USD Million)
Table 182 Asia-Pacific: Market Size, by Country, 2016-2019 (USD Million)
Table 183 Asia-Pacific: Market Size, by Country, 2020-2026 (USD Million)
10.4.4 China
Table 184 China: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 185 China: Market Size, by Component, 2020-2026 (USD Million)
Table 186 China: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 187 China: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 188 China: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 189 China: Market Size, by Organization Size, 2020-2026 (USD Million)
10.4.5 Japan
Table 190 Japan: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 191 Japan: Market Size, by Component, 2020-2026 (USD Million)
Table 192 Japan: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 193 Japan: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 194 Japan: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 195 Japan: Market Size, by Organization Size, 2020-2026 (USD Million)
10.4.6 Rest of Asia-Pacific
Table 196 Rest of Asia-Pacific: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 197 Rest of Asia-Pacific: Market Size, by Component, 2020-2026 (USD Million)
Table 198 Rest of Asia-Pacific: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 199 Rest of Asia-Pacific: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 200 Rest of Asia-Pacific: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 201 Rest of Asia-Pacific: Market Size, by Organization Size, 2020-2026 (USD Million)
10.5 Middle East and Africa
10.5.1 Middle East and Africa: COVID-19 Impact
10.5.2 Middle East and Africa: Market Drivers
10.5.3 Middle East and Africa: Regulatory Landscape
Table 202 Middle East and Africa: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 203 Middle East and Africa: Market Size, by Component, 2020-2026 (USD Million)
Table 204 Middle East and Africa: Market Size, by Service, 2016-2019 (USD Million)
Table 205 Middle East and Africa: Market Size, by Service, 2020-2026 (USD Million)
Table 206 Middle East and Africa: Market Size, by Business Function, 2016-2019 (USD Million)
Table 207 Middle East and Africa: Market Size, by Business Function, 2020-2026 (USD Million)
Table 208 Middle East and Africa: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 209 Middle East and Africa: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 210 Middle East and Africa: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 211 Middle East and Africa: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 212 Middle East and Africa: Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 213 Middle East and Africa: Market Size, by Industry Vertical, 2020-2026 (USD Million)
Table 214 Middle East and Africa: Market Size, by Country, 2016-2019 (USD Million)
Table 215 Middle East and Africa: Market Size, by Country, 2020-2026 (USD Million)
10.5.4 United Arab Emirates
Table 216 United Arab Emirates: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 217 United Arab Emirates: Market Size, by Component, 2020-2026 (USD Million)
Table 218 United Arab Emirates: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 219 United Arab Emirates: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 220 United Arab Emirates: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 221 United Arab Emirates: Market Size, by Organization Size, 2020-2026 (USD Million)
10.5.5 Kingdom of Saudi Arabia
Table 222 Kingdom of Saudi Arabia: Business Process Automation Market Size, by Component, 2016-2019 (USD Million)
Table 223 Kingdom of Saudi Arabia: Market Size, by Component, 2020-2026 (USD Million)
Table 224 Kingdom of Saudi Arabia: Market Size, by Deployment Type, 2016-2019 (USD Million)
Table 225 Kingdom of Saudi Arabia: Market Size, by Deployment Type, 2020-2026 (USD Million)
Table 226 Kingdom of Saudi Arabia: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 227 Kingdom of Saudi Arabia: Market Size, by Organization Size, 2020-2026 (USD Million)
10.5.6 Rest of Middle East and Africa
Table 228 Rest of Middle East and Africa: Business Process Automation Market Size, by Component, 2016-2019 (USD Thousand)
Table 229 Rest of Middle East and Africa: Market Size, by Component, 2020-2026 (USD Thousand)
Table 230 Rest of Middle East and Africa: Market Size, by Deployment Type, 2016-2019 (USD Thousand)
Table 231 Rest of Middle East and Africa: Market Size, by Deployment Type, 2020-2026 (USD Thousand)
Table 232 Rest of Middle East and Africa: Market Size, by Organization Size, 2016-2019 (USD Thousand)
Table 233 Rest of Middle East and Africa: Market Size, by Organization Size, 2020-2026 (USD Thousand)
10.6 Latin America
10.6.1 Latin America: COVID-19 Impact
10.6.2 Latin America: Market Drivers
10.6.3 Latin America: Regulatory Landscape
Table 234 Latin America: Business Process Automation Market Size, by Component, 2016-2019 (USD Thousand)
Table 235 Latin America: Market Size, by Component, 2020-2026 (USD Thousand)
Table 236 Latin America: Market Size, by Service, 2016-2019 (USD Thousand)
Table 237 Latin America: Market Size, by Service, 2020-2026 (USD Thousand)
Table 238 Latin America: Market Size, by Business Function, 2016-2019 (USD Thousand)
Table 239 Latin America: Market Size, by Business Function, 2020-2026 (USD Thousand)
Table 240 Latin America: Market Size, by Organization Size, 2016-2019 (USD Thousand)
Table 241 Latin America: Market Size, by Organization Size, 2020-2026 (USD Thousand)
Table 242 Latin America: Market Size, by Deployment Type, 2016-2019 (USD Thousand)
Table 243 Latin America: Market Size, by Deployment Type, 2020-2026 (USD Thousand)
Table 244 Latin America: Market Size, by Industry Vertical, 2016-2019 (USD Million)
Table 245 Latin America: Market Size, by Industry Vertical, 2020-2026 (USD Million)
Table 246 Latin America: Market Size, by Country, 2016-2019 (USD Million)
Table 247 Latin America: Market Size, by Country, 2020-2026 (USD Million)
10.6.4 Brazil
Table 248 Brazil: Business Process Automation Market Size, by Component, 2016-2019 (USD Thousand)
Table 249 Brazil: Market Size, by Component, 2020-2026 (USD Thousand)
Table 250 Brazil: Market Size, by Deployment Type, 2016-2019 (USD Thousand)
Table 251 Brazil: Market Size, by Deployment Type, 2020-2026 (USD Thousand)
Table 252 Brazil: Market Size, by Organization Size, 2016-2019 (USD Thousand)
Table 253 Brazil: Market Size, by Organization Size, 2020-2026 (USD Thousand)
10.6.5 Mexico
Table 254 Mexico: Business Process Automation Market Size, by Component, 2016-2019 (USD Thousand)
Table 255 Mexico: Market Size, by Component, 2020-2026 (USD Thousand)
Table 256 Mexico: Market Size, by Deployment Type, 2016-2019 (USD Thousand)
Table 257 Mexico: Market Size, by Deployment Type, 2020-2026 (USD Thousand)
Table 258 Mexico: Market Size, by Organization Size, 2016-2019 (USD Thousand)
Table 259 Mexico: Market Size, by Organization Size, 2020-2026 (USD Thousand)
10.6.6 Rest of Latin America
Table 260 Rest of Latin America: Business Process Automation Market Size, by Component, 2016-2019 (USD Thousand)
Table 261 Rest of Latin America: Market Size, by Component, 2020-2026 (USD Thousand)
Table 262 Rest of Latin America: Market Size, by Deployment Type, 2016-2019 (USD Thousand)
Table 263 Rest of Latin America: Market Size, by Deployment Type, 2020-2026 (USD Thousand)
Table 264 Rest of Latin America: Market Size, by Organization Size, 2016-2019 (USD Thousand)
Table 265 Rest of Latin America: Market Size, by Organization Size, 2020-2026 (USD Thousand)

11 Competitive Landscape
11.1 Introduction
11.2 Market Evaluation Framework
Figure 33 Market Evaluation Framework
11.3 Key Market Developments
11.3.1 Product Launches
Table 266 Business Process Automation Market: Product Launches
11.3.2 Deals
Table 267 Market: Deals
11.4 Company Product Footprint Analysis
Table 268 Company Product Footprint
Table 269 Company Application Footprint Analysis
Figure 34 Company Industry Footprint Analysis
Table 270 Company Region Footprint Analysis
11.5 Market Share of Top Vendors
Figure 35 Vendor Market Share Analysis
11.6 Revenue Analysis of Top Vendors
Figure 36 Historical Five Year Revenue Analysis
11.7 Market Share Analysis of Top Market Players
Table 271 Business Process Automation Market: Degree of Competition
11.8 Company Evaluation Quadrant
11.8.1 Definitions and Methodology
Table 272 Company Evaluation Quadrant: Criteria
11.8.2 Star
11.8.3 Emerging Leaders
11.8.4 Pervasive
11.8.5 Participants
Figure 37 Business Process Automation Market (Global): Company Evaluation Quadrant, 2020

12 Company Profiles
12.1 Introduction
(Business Overview, Products and Services Offered, Recent Developments, Analyst's View, Key Strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats)*
12.2 IBM
Table 273 IBM: Business Overview
Figure 38 IBM: Company Snapshot
12.3 Appian
Table 274 Appian: Business Overview
Figure 39 Appian: Company Snapshot
12.4 Pegasystems
Table 275 Pegasystems: Business Overview
Figure 40 Pegasystems : Company Snapshot
12.5 Kissflow
Table 276 Kissflow: Business Overview
12.6 Laserfiche
Table 277 Laserfiche: Business Overview
12.7 Oracle
Table 278 Oracle: Business Overview
Figure 41 Oracle: Company Snapshot
12.8 Nintex
Table 279 Nintex: Business Overview
12.9 Software AG
Table 280 Software AG: Business Overview
Figure 42 Software AG: Company Snapshot
12.10 Salesforce
Table 281 Salesforce: Business Overview
Figure 43 Salesforce: Company Snapshot
12.11 Microsoft
Table 282 Microsoft: Business Overview
Figure 44 Microsoft: Company Snapshot
12.12 Bizagi
12.13 Opentext
12.14 Tibco
12.15 Creatio
12.16 Genpact
12.17 DXC Technology
12.18 Newgen Software
12.19 Bonitasoft
12.20 Kofax
12.21 Flowforma
12.22 Auraquantic
12.23 Agilepoint
12.24 Automation Hero
12.25 Quickbase
12.26 Cortex
*Details on Business Overview, Products and Services Offered, Recent Developments, Analyst's View, Key Strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats Might Not be Captured in Case of Unlisted Companies

13 Adjacent Market
13.1 Introduction
13.2 Business Process Management Market
Table 283 Business Process Management Market Size, by Component, 2018-2025 (USD Million)
Table 284 Business Process Management Market Size, by Business Function, 2018-2025 (USD Million)
Table 285 Business Process Management Market Size, by Region, 2018-2025 (USD Million)

14 Appendix
14.1 Discussion Guide
14.2 Knowledge Store: The Subscription Portal
14.3 Available Customizations


Executive Summary

Companies Mentioned

  • Agilepoint
  • Appian
  • Auraquantic
  • Automation Hero
  • Bizagi
  • Bonitasoft
  • Cortex
  • Creatio
  • DXC Technology
  • Flowforma
  • Genpact
  • IBM
  • Kissflow
  • Kofax
  • Laserfiche
  • Microsoft
  • Newgen Software
  • Nintex
  • Opentext
  • Oracle
  • Pegasystems
  • Quickbase
  • Salesforce
  • Software AG
  • Tibco