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LivePerson: Conversational Cloud platform

  • ID: 5309967
  • Company Profile
  • March 2021
  • 2 Pages
  • Analysys Mason
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LivePerson is a global technology firm that offers conversational AI-powered chatbots and messaging tools to multiple industry verticals.

This company profile provides:

  • key data about LivePerson’s BSS products and services in the conversational AI platform sector
  • an overview of the company’s strategy
  • an analysis of the company’s strengths and weaknesses.

About the Author

Yushan Chen
Research Analyst - Research

Yushan is a member of the Telecoms Software and Networks research team in London, contributing to various research programmes, particularly Customer Engagement, Monetisation Platforms and Digital Experience. She holds a BCom in Finance and Business Technology Management from the University of British Columbia, and an MSc in e-Business Management from the University of Warwick.

Note: Product cover images may vary from those shown
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