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Chatbot Market Research Report by Deployment Mode, by Organization Size, by Component, by Application, by State - United States Forecast to 2026 - Cumulative Impact of COVID-19

  • ID: 5336551
  • Report
  • July 2021
  • Region: United States
  • 88 pages
  • 360iResearch™
UP TO OFF
until Sep 30th 2021
The United States Chatbot Market is projected to grow with a significant CAGR in the forecast period. Economic development and substantial infrastructure development have constituted regional revenue generation. Further, the patterns associated with domestic production, import and export, and consumption have helped market participants to analyze and capitalize on potential opportunities. Besides, the qualitative and quantitative parameters provided in the report with detailed analysis highlights the driving and restraining factors of the United States Chatbot Market.

Market Statistics:

The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:

This research report categorizes the Chatbot to forecast the revenues and analyze the trends in each of the following sub-markets:
  • Based on Deployment Mode, the Chatbot Market was examined across Cloud and On-Premises.
  • Based on Channel Integration, the Chatbot Market was examined across Contact Centers, Social Media, and Websites.
  • Based on Organization Size, the Chatbot Market was examined across Large Enterprises and Small and Medium-Sized Enterprises.
  • Based on Component, the Chatbot Market was examined across Services and Solutions. The Serviceswas further studied across Managed Services and Professional Services. The Solutionswas further studied across Platform and Software.
  • Based on Application, the Chatbot Market was examined across Branding and Advertisement, Customer Engagement and Retention, Customer Service, Data Privacy and Compliance, Employee Engagement and on Boarding, Payment Processing, and Personal Assistant.
  • Based on Geography, the Chatbot Market was examined across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas.
Cumulative Impact of COVID-19:

COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:

The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix evaluates and categorizes the vendors in the Chatbot Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:

The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

1. What is the market size and forecast of the United States Chatbot Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the United States Chatbot Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the United States Chatbot Market?
4. What is the competitive strategic window for opportunities in the United States Chatbot Market?
5. What are the technology trends and regulatory frameworks in the United States Chatbot Market?
6. What is the market share of the leading vendors in the United States Chatbot Market?
7. What modes and strategic moves are considered suitable for entering the United States Chatbot Market?
Note: Product cover images may vary from those shown
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary
3.1. Introduction
3.2. Market Outlook
3.3. Deployment Mode Outlook
3.4. Channel Integration Outlook
3.5. Organization Size Outlook
3.6. Component Outlook
3.7. Application Outlook
3.8. Geography Outlook
3.9. Competitor Outlook

4. Market Overview
4.1. Introduction
4.2. Cumulative Impact of COVID-19

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.2. Restraints
5.1.3. Opportunities
5.1.4. Challenges

6. Chatbot Market, by Deployment Mode
6.1. Introduction
6.2. Cloud
6.3. On-Premises

7. Chatbot Market, by Channel Integration
7.1. Introduction
7.2. Contact Centers
7.3. Social Media
7.4. Websites

8. Chatbot Market, by Organization Size
8.1. Introduction
8.2. Large Enterprises
8.3. Small and Medium-Sized Enterprises

9. Chatbot Market, by Component
9.1. Introduction
9.2. Services
9.2.1. Managed Services
9.2.2. Professional Services
9.3. Solutions
9.3.1. Platform
9.3.2. Software

10. Chatbot Market, by Application
10.1. Introduction
10.2. Branding and Advertisement
10.3. Customer Engagement and Retention
10.4. Customer Service
10.5. Data Privacy and Compliance
10.6. Employee Engagement and on Boarding
10.7. Payment Processing
10.8. Personal Assistant

11. Competitive Landscape
11.1. FPNV Positioning Matrix
11.1.1. Quadrants
11.1.2. Business Strategy
11.1.3. Product Satisfaction
11.2. Market Ranking Analysis
11.3. Market Share Analysis, By Key Player
11.4. Competitive Scenario
11.4.1. Merger & Acquisition
11.4.2. Agreement, Collaboration, & Partnership
11.4.3. New Product Launch & Enhancement
11.4.4. Investment & Funding
11.4.5. Award, Recognition, & Expansion

12. Company Usability Profiles

13. Appendix
13.1. Discussion Guide
13.2. License & Pricing

List of Figures
Figure 1. United States Chatbot Market Size, 2020 Vs 2026 (USD Million)
Figure 2. United States Chatbot Market Size, by Deployment Mode, 2020 (USD Million)
Figure 3. United States Chatbot Market Size, by Channel Integration, 2020 (USD Million)
Figure 4. United States Chatbot Market Size, by Organization Size, 2020 (USD Million)
Figure 5. United States Chatbot Market Size, by Component, 2020 (USD Million)
Figure 6. United States Chatbot Market Size, by Application, 2020 (USD Million)
Figure 7. United States Chatbot Market Size, by Geography, 2020 Vs 2026 (USD Million)
Figure 8. United States Chatbot Market Size, 2018-2026 (USD Million)
Figure 9. United States Chatbot Market: Market Dynamics
Figure 10. United States Chatbot Market Size, by Deployment Mode, 2020 Vs 2026 (%)
Figure 11. United States Chatbot Market Size, by Deployment Mode, 2020 Vs 2026 (USD Million)
Figure 12. Competitive Strategic Window for United States Chatbot Market Size, by Deployment Mode, 2026
Figure 13. United States Chatbot Market Size, by Cloud, 2018-2026 (USD Million)
Figure 14. United States Chatbot Market Size, by Cloud, by Geography, 2020 Vs 2026 (USD Million)
Figure 15. United States Chatbot Market Size, by On-Premises, 2018-2026 (USD Million)
Figure 16. United States Chatbot Market Size, by On-Premises, by Geography, 2020 Vs 2026 (USD Million)
Figure 17. United States Chatbot Market Size, by Channel Integration, 2020 Vs 2026 (%)
Figure 18. United States Chatbot Market Size, by Channel Integration, 2020 Vs 2026 (USD Million)
Figure 19. Competitive Strategic Window for United States Chatbot Market Size, by Channel Integration, 2026
Figure 20. United States Chatbot Market Size, by Contact Centers, 2018-2026 (USD Million)
Figure 21. United States Chatbot Market Size, by Contact Centers, by Geography, 2020 Vs 2026 (USD Million)
Figure 22. United States Chatbot Market Size, by Social Media, 2018-2026 (USD Million)
Figure 23. United States Chatbot Market Size, by Social Media, by Geography, 2020 Vs 2026 (USD Million)
Figure 24. United States Chatbot Market Size, by Websites, 2018-2026 (USD Million)
Figure 25. United States Chatbot Market Size, by Websites, by Geography, 2020 Vs 2026 (USD Million)
Figure 26. United States Chatbot Market Size, by Organization Size, 2020 Vs 2026 (%)
Figure 27. United States Chatbot Market Size, by Organization Size, 2020 Vs 2026 (USD Million)
Figure 28. Competitive Strategic Window for United States Chatbot Market Size, by Organization Size, 2026
Figure 29. United States Chatbot Market Size, by Large Enterprises, 2018-2026 (USD Million)
Figure 30. United States Chatbot Market Size, by Large Enterprises, by Geography, 2020 Vs 2026 (USD Million)
Figure 31. United States Chatbot Market Size, by Small and Medium-Sized Enterprises, 2018-2026 (USD Million)
Figure 32. United States Chatbot Market Size, by Small and Medium-Sized Enterprises, by Geography, 2020 Vs 2026 (USD Million)
Figure 33. United States Chatbot Market Size, by Component, 2020 Vs 2026 (%)
Figure 34. United States Chatbot Market Size, by Component, 2020 Vs 2026 (USD Million)
Figure 35. Competitive Strategic Window for United States Chatbot Market Size, by Component, 2026
Figure 36. United States Chatbot Market Size, by Services, 2018-2026 (USD Million)
Figure 37. United States Chatbot Market Size, by Services, by Geography, 2020 Vs 2026 (USD Million)
Figure 38. United States Chatbot Market Size, by Managed Services, 2018-2026 (USD Million)
Figure 39. United States Chatbot Market Size, by Managed Services, by Geography, 2020 Vs 2026 (USD Million)
Figure 40. United States Chatbot Market Size, by Professional Services, 2018-2026 (USD Million)
Figure 41. United States Chatbot Market Size, by Professional Services, by Geography, 2020 Vs 2026 (USD Million)
Figure 42. United States Chatbot Market Size, by Solutions, 2018-2026 (USD Million)
Figure 43. United States Chatbot Market Size, by Solutions, by Geography, 2020 Vs 2026 (USD Million)
Figure 44. United States Chatbot Market Size, by Platform, 2018-2026 (USD Million)
Figure 45. United States Chatbot Market Size, by Platform, by Geography, 2020 Vs 2026 (USD Million)
Figure 46. United States Chatbot Market Size, by Software, 2018-2026 (USD Million)
Figure 47. United States Chatbot Market Size, by Software, by Geography, 2020 Vs 2026 (USD Million)
Figure 48. United States Chatbot Market Size, by Application, 2020 Vs 2026 (%)
Figure 49. United States Chatbot Market Size, by Application, 2020 Vs 2026 (USD Million)
Figure 50. Competitive Strategic Window for United States Chatbot Market Size, by Application, 2026
Figure 51. United States Chatbot Market Size, by Branding and Advertisement, 2018-2026 (USD Million)
Figure 52. United States Chatbot Market Size, by Branding and Advertisement, by Geography, 2020 Vs 2026 (USD Million)
Figure 53. United States Chatbot Market Size, by Customer Engagement and Retention, 2018-2026 (USD Million)
Figure 54. United States Chatbot Market Size, by Customer Engagement and Retention, by Geography, 2020 Vs 2026 (USD Million)
Figure 55. United States Chatbot Market Size, by Customer Service, 2018-2026 (USD Million)
Figure 56. United States Chatbot Market Size, by Customer Service, by Geography, 2020 Vs 2026 (USD Million)
Figure 57. United States Chatbot Market Size, by Data Privacy and Compliance, 2018-2026 (USD Million)
Figure 58. United States Chatbot Market Size, by Data Privacy and Compliance, by Geography, 2020 Vs 2026 (USD Million)
Figure 59. United States Chatbot Market Size, by Employee Engagement and on Boarding, 2018-2026 (USD Million)
Figure 60. United States Chatbot Market Size, by Employee Engagement and on Boarding, by Geography, 2020 Vs 2026 (USD Million)
Figure 61. United States Chatbot Market Size, by Payment Processing, 2018-2026 (USD Million)
Figure 62. United States Chatbot Market Size, by Payment Processing, by Geography, 2020 Vs 2026 (USD Million)
Figure 63. United States Chatbot Market Size, by Personal Assistant, 2018-2026 (USD Million)
Figure 64. United States Chatbot Market Size, by Personal Assistant, by Geography, 2020 Vs 2026 (USD Million)
Figure 65. United States Chatbot Market: Fpnv Positioning Matrix
Figure 66. United States Chatbot Market: Share, by Key Player, 2020
Figure 67. Competitive Scenario Analysis in United States Chatbot Market, by Type

List of Tables
Table 1. United States Chatbot Market: Market Segmentation & Coverage
Table 2. United States Dollar Exchange Rate, 2016-2020
Table 3. United States Chatbot Market Size, 2018-2026 (USD Million)
Table 4. United States Chatbot Market Size, by Deployment Mode, 2018-2026 (USD Million)
Table 5. United States Chatbot Market Size, by Cloud, by Geography, 2018-2026 (USD Million)
Table 6. United States Chatbot Market Size, by On-Premises, by Geography, 2018-2026 (USD Million)
Table 7. United States Chatbot Market Size, by Channel Integration, 2018-2026 (USD Million)
Table 8. United States Chatbot Market Size, by Contact Centers, by Geography, 2018-2026 (USD Million)
Table 9. United States Chatbot Market Size, by Social Media, by Geography, 2018-2026 (USD Million)
Table 10. United States Chatbot Market Size, by Websites, by Geography, 2018-2026 (USD Million)
Table 11. United States Chatbot Market Size, by Organization Size, 2018-2026 (USD Million)
Table 12. United States Chatbot Market Size, by Large Enterprises, by Geography, 2018-2026 (USD Million)
Table 13. United States Chatbot Market Size, by Small and Medium-Sized Enterprises, by Geography, 2018-2026 (USD Million)
Table 14. United States Chatbot Market Size, by Component, 2018-2026 (USD Million)
Table 15. United States Chatbot Market Size, by Services, by Geography, 2018-2026 (USD Million)
Table 16. United States Chatbot Market Size, by Managed Services, by Geography, 2018-2026 (USD Million)
Table 17. United States Chatbot Market Size, by Professional Services, by Geography, 2018-2026 (USD Million)
Table 18. United States Chatbot Market Size, by Solutions, by Geography, 2018-2026 (USD Million)
Table 19. United States Chatbot Market Size, by Platform, by Geography, 2018-2026 (USD Million)
Table 20. United States Chatbot Market Size, by Software, by Geography, 2018-2026 (USD Million)
Table 21. United States Chatbot Market Size, by Application, 2018-2026 (USD Million)
Table 22. United States Chatbot Market Size, by Branding and Advertisement, by Geography, 2018-2026 (USD Million)
Table 23. United States Chatbot Market Size, by Customer Engagement and Retention, by Geography, 2018-2026 (USD Million)
Table 24. United States Chatbot Market Size, by Customer Service, by Geography, 2018-2026 (USD Million)
Table 25. United States Chatbot Market Size, by Data Privacy and Compliance, by Geography, 2018-2026 (USD Million)
Table 26. United States Chatbot Market Size, by Employee Engagement and on Boarding, by Geography, 2018-2026 (USD Million)
Table 27. United States Chatbot Market Size, by Payment Processing, by Geography, 2018-2026 (USD Million)
Table 28. United States Chatbot Market Size, by Personal Assistant, by Geography, 2018-2026 (USD Million)
Table 29. United States Chatbot Market: Scores
Table 30. United States Chatbot Market: Business Strategy
Table 31. United States Chatbot Market: Product Satisfaction
Table 32. United States Chatbot Market: Ranking
Table 33. United States Chatbot Market: Share, by Key Player, 2020
Table 34. United States Chatbot Market: Merger & Acquisition
Table 35. United States Chatbot Market: Agreement, Collaboration, & Partnership
Table 36. United States Chatbot Market: New Product Launch & Enhancement
Table 37. United States Chatbot Market: Investment & Funding
Table 38. United States Chatbot Market: Award, Recognition, & Expansion
Table 39. United States Chatbot Market: License & Pricing
Note: Product cover images may vary from those shown

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