The Latin America, Middle East and Africa Customer Relationship Management Market is expected to witness market growth of 14.4% CAGR during the forecast period (2021-2027).
Customer relationship management is basically a customer-centric approach, which is majorly used to obtain better knowledge about the customers. It also helps companies to garner all needed information regarding customers like their preferences and queries. By using CRM, companies can better understand their target & potential customers, solve their query and communicate with their customers in an improved way.
The growing adoption of the latest technologies in numerous companies and the increasing need to make a landmark in the customer engagement, product marketing and sustainability industry are projected to act as catalysts for market growth. Additionally, rising demand for customer satisfaction and streamlining the customer order generation & delivery system to improve customer satisfaction and its sustainability is expected to augment the adoption rate of customer relationship management software across various companies.
There are many enterprises in this region, which are using the Customer Relationship Management model to expand their market and gain stability for their business. These companies are well aware of the importance to maintain good communication with their customer and thus implementing CRM solutions in their premises.
Companies in South Africa also have a complete understanding and analysis of their customers’ activities & queries and respond to their customers by using the best solutions, which can fulfil their expectations and enhance their customer satisfaction. It will further strengthen their customer bonds, increase customer satisfaction and gain customers’ loyalty for the brands. Thus, LAMEA region is projected to record a major CAGR during the forecast period.
The Brazil market dominated the LAMEA On-premise Customer Relationship Management Market by Country 2020, thereby, achieving a market value of $813.6 million by 2027. The Argentina market is expected to witness a CAGR of 11.3% during (2021 - 2027). Additionally, The UAE market is expected to witness a CAGR of 10.5% during (2021 - 2027).
The Customer Service market dominated the South Africa Customer Relationship Management Market by Application 2020, thereby, achieving a market value of $291.5 million by 2027. The Customer Experience Management market is showcasing a CAGR of 16.4% during (2021 - 2027). The CRM Analytics market is estimated to grow at a CAGR of 17.2% during (2021 - 2027). Additionally, The Marketing Automation market is expected to witness a CAGR of 16.4% during (2021 - 2027).
Based on Component, the market is segmented into Software and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Application, the market is segmented into Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Adobe, Inc., Zoho Corporation Pvt. Ltd., Creatio, SugarCRM, Inc., Copper CRM, Inc., and Insightly, Inc.
Scope of the Study
Market Segments covered in the Report:
By Component
By Enterprise Size
By Deployment Type
By Application
By End User
By Country
Companies Profiled
Unique Offerings from the Publisher
Customer relationship management is basically a customer-centric approach, which is majorly used to obtain better knowledge about the customers. It also helps companies to garner all needed information regarding customers like their preferences and queries. By using CRM, companies can better understand their target & potential customers, solve their query and communicate with their customers in an improved way.
The growing adoption of the latest technologies in numerous companies and the increasing need to make a landmark in the customer engagement, product marketing and sustainability industry are projected to act as catalysts for market growth. Additionally, rising demand for customer satisfaction and streamlining the customer order generation & delivery system to improve customer satisfaction and its sustainability is expected to augment the adoption rate of customer relationship management software across various companies.
There are many enterprises in this region, which are using the Customer Relationship Management model to expand their market and gain stability for their business. These companies are well aware of the importance to maintain good communication with their customer and thus implementing CRM solutions in their premises.
Companies in South Africa also have a complete understanding and analysis of their customers’ activities & queries and respond to their customers by using the best solutions, which can fulfil their expectations and enhance their customer satisfaction. It will further strengthen their customer bonds, increase customer satisfaction and gain customers’ loyalty for the brands. Thus, LAMEA region is projected to record a major CAGR during the forecast period.
The Brazil market dominated the LAMEA On-premise Customer Relationship Management Market by Country 2020, thereby, achieving a market value of $813.6 million by 2027. The Argentina market is expected to witness a CAGR of 11.3% during (2021 - 2027). Additionally, The UAE market is expected to witness a CAGR of 10.5% during (2021 - 2027).
The Customer Service market dominated the South Africa Customer Relationship Management Market by Application 2020, thereby, achieving a market value of $291.5 million by 2027. The Customer Experience Management market is showcasing a CAGR of 16.4% during (2021 - 2027). The CRM Analytics market is estimated to grow at a CAGR of 17.2% during (2021 - 2027). Additionally, The Marketing Automation market is expected to witness a CAGR of 16.4% during (2021 - 2027).
Based on Component, the market is segmented into Software and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Application, the market is segmented into Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Adobe, Inc., Zoho Corporation Pvt. Ltd., Creatio, SugarCRM, Inc., Copper CRM, Inc., and Insightly, Inc.
Scope of the Study
Market Segments covered in the Report:
By Component
- Software
- Services
By Enterprise Size
- Large Enterprises
- Small & Medium Enterprises
By Deployment Type
- Cloud
- On-premise
By Application
- Customer Service
- Customer Experience Management
- CRM Analytics
- Marketing Automation
- Salesforce Automation
- Others
By End User
- BFSI
- IT & Telecom
- Healthcare
- Retail & eCommerce
- Government & Defense
- Energy & Utility
- Manufacturing
- Others
By Country
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Companies Profiled
- Salesforce.com, Inc.
- Microsoft Corporation
- SAP SE
- Oracle Corporation
- Adobe, Inc.
- Zoho Corporation Pvt. Ltd.
- Creatio
- SugarCRM, Inc.
- Copper CRM, Inc.
- Insightly, Inc.
Unique Offerings from the Publisher
- Exhaustive coverage
- Highest number of market tables and figures
- Subscription based model available
- Guaranteed best price
- Assured post sales research support with 10% customization free
Table of Contents
Chapter 1. Market Scope & Methodology1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA Customer Relationship Management Market, by Component
1.4.2 LAMEA Customer Relationship Management Market, by Enterprise Size
1.4.3 LAMEA Customer Relationship Management Market, by Deployment Type
1.4.4 LAMEA Customer Relationship Management Market, by Application
1.4.5 LAMEA Customer Relationship Management Market, by End User
1.4.6 LAMEA Customer Relationship Management Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Opportunities
2.2.3 Market Restraints
2.2.4 Market Challenges
Chapter 3. Competition Analysis - Global
3.1 Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep – 2021, May) Leading Players
Chapter 4. LAMEA Customer Relationship Management Market by Component
4.1 LAMEA Customer Relationship Management Software Market by Country
4.2 LAMEA Customer Relationship Management Services Market by Country
Chapter 5. LAMEA Customer Relationship Management Market by End User
5.1 LAMEA BFSI Customer Relationship Management Market by Country
5.2 LAMEA IT & Telecom Customer Relationship Management Market by Country
5.3 LAMEA Healthcare Customer Relationship Management Market by Country
5.4 LAMEA Retail & eCommerce Customer Relationship Management Market by Country
5.5 LAMEA Government & Defense Customer Relationship Management Market by Country
5.6 LAMEA Energy & Utility Customer Relationship Management Market by Country
5.7 LAMEA Manufacturing Customer Relationship Management Market by Country
5.8 LAMEA Other End User Customer Relationship Management Market by Country
Chapter 6. LAMEA Customer Relationship Management Market by Enterprise Size
6.1 LAMEA Customer Relationship Management Large Enterprises Market by Country
6.2 LAMEA Customer Relationship Management Small & Medium Enterprise Market by Country
Chapter 7. LAMEA Customer Relationship Management Market by Deployment Type
7.1 LAMEA Cloud Customer Relationship Management Market by Country
7.2 LAMEA On-premise Customer Relationship Management Market by Country
Chapter 8. LAMEA Customer Relationship Management Market by Application
8.1 LAMEA Customer Service Customer Relationship Management Market by Country
8.2 LAMEA Customer Experience Management Customer Relationship Management Market by Country
8.3 LAMEA CRM Analytics Customer Relationship Management Market by Country
8.4 LAMEA Marketing Automation Customer Relationship Management Market by Country
8.5 LAMEA Salesforce Automation Customer Relationship Management Market by Country
8.6 LAMEA Others Customer Relationship Management Market by Country
Chapter 9. LAMEA Customer Relationship Management Market by Country
9.1 Brazil Customer Relationship Management Market
9.1.1 Brazil Customer Relationship Management Market by Component
9.1.2 Brazil Customer Relationship Management Market by End User
9.1.3 Brazil Customer Relationship Management Market by Enterprise Size
9.1.4 Brazil Customer Relationship Management Market by Deployment Type
9.1.5 Brazil Customer Relationship Management Market by Application
9.2 Argentina Customer Relationship Management Market
9.2.1 Argentina Customer Relationship Management Market by Component
9.2.2 Argentina Customer Relationship Management Market by End User
9.2.3 Argentina Customer Relationship Management Market by Enterprise Size
9.2.4 Argentina Customer Relationship Management Market by Deployment Type
9.2.5 Argentina Customer Relationship Management Market by Application
9.3 UAE Customer Relationship Management Market
9.3.1 UAE Customer Relationship Management Market by Component
9.3.2 UAE Customer Relationship Management Market by End User
9.3.3 UAE Customer Relationship Management Market by Enterprise Size
9.3.4 UAE Customer Relationship Management Market by Deployment Type
9.3.5 UAE Customer Relationship Management Market by Application
9.4 Saudi Arabia Customer Relationship Management Market
9.4.1 Saudi Arabia Customer Relationship Management Market by Component
9.4.2 Saudi Arabia Customer Relationship Management Market by End User
9.4.3 Saudi Arabia Customer Relationship Management Market by Enterprise Size
9.4.4 Saudi Arabia Customer Relationship Management Market by Deployment Type
9.4.5 Saudi Arabia Customer Relationship Management Market by Application
9.5 South Africa Customer Relationship Management Market
9.5.1 South Africa Customer Relationship Management Market by Component
9.5.2 South Africa Customer Relationship Management Market by End User
9.5.3 South Africa Customer Relationship Management Market by Enterprise Size
9.5.4 South Africa Customer Relationship Management Market by Deployment Type
9.5.5 South Africa Customer Relationship Management Market by Application
9.6 Nigeria Customer Relationship Management Market
9.6.1 Nigeria Customer Relationship Management Market by Component
9.6.2 Nigeria Customer Relationship Management Market by End User
9.6.3 Nigeria Customer Relationship Management Market by Enterprise Size
9.6.4 Nigeria Customer Relationship Management Market by Deployment Type
9.6.5 Nigeria Customer Relationship Management Market by Application
9.7 Rest of LAMEA Customer Relationship Management Market
9.7.1 Rest of LAMEA Customer Relationship Management Market by Component
9.7.2 Rest of LAMEA Customer Relationship Management Market by End User
9.7.3 Rest of LAMEA Customer Relationship Management Market by Enterprise Size
9.7.4 Rest of LAMEA Customer Relationship Management Market by Deployment Type
9.7.5 Rest of LAMEA Customer Relationship Management Market by Application
Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Product Launches and Product Expansions:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Microsoft Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.6 SWOT Analysis
10.3 SAP SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.5.3 Acquisition and Mergers:
10.3.6 SWOT Analysis
10.4 Oracle Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.4.6 SWOT Analysis
10.5 Adobe, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.5.2 Product Launches and Product Expansions:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Zoho Corporation Pvt. Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Partnerships, Collaborations, and Agreements:
10.7 Creatio
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Partnerships, Collaborations, and Agreements:
10.7.2.2 Product Launches and Product Expansions:
10.8 SugarCRM, Inc.
10.8.1 Company Overview
10.8.2 Recent strategies and developments:
10.8.2.1 Partnerships, Collaborations, and Agreements:
10.8.2.2 Product Launches and Product Expansions:
10.8.2.3 Acquisition and Mergers:
10.9 Copper CRM, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.10. Insightly, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Product Launches and Product Expansions:List of Tables
Table 1 LAMEA Customer Relationship Management Market, 2017 - 2020, USD Million
Table 2 LAMEA Customer Relationship Management Market, 2021 - 2027, USD Million
Table 3 Partnerships, Collaborations and Agreements- Customer Relationship Management Market
Table 4 Product Launches And Product Expansions- Customer Relationship Management Market
Table 5 Acquisition and Mergers- Customer Relationship Management Market
Table 6 LAMEA Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 7 LAMEA Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 8 LAMEA Customer Relationship Management Software Market by Country, 2017 - 2020, USD Million
Table 9 LAMEA Customer Relationship Management Software Market by Country, 2021 - 2027, USD Million
Table 10 LAMEA Customer Relationship Management Services Market by Country, 2017 - 2020, USD Million
Table 11 LAMEA Customer Relationship Management Services Market by Country, 2021 - 2027, USD Million
Table 12 LAMEA Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 13 LAMEA Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 14 LAMEA BFSI Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 15 LAMEA BFSI Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 16 LAMEA IT & Telecom Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 17 LAMEA IT & Telecom Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 18 LAMEA Healthcare Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 19 LAMEA Healthcare Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 20 LAMEA Retail & eCommerce Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 21 LAMEA Retail & eCommerce Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 22 LAMEA Government & Defense Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 23 LAMEA Government & Defense Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 24 LAMEA Energy & Utility Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 25 LAMEA Energy & Utility Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 26 LAMEA Manufacturing Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 27 LAMEA Manufacturing Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 28 LAMEA Other End User Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 29 LAMEA Other End User Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 30 LAMEA Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 31 LAMEA Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 32 LAMEA Customer Relationship Management Large Enterprises Market by Country, 2017 - 2020, USD Million
Table 33 LAMEA Customer Relationship Management Large Enterprises Market by Country, 2021 - 2027, USD Million
Table 34 LAMEA Customer Relationship Management Small & Medium Enterprise Market by Country, 2017 - 2020, USD Million
Table 35 LAMEA Customer Relationship Management Small & Medium Enterprise Market by Country, 2021 - 2027, USD Million
Table 36 LAMEA Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 37 LAMEA Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 38 LAMEA Cloud Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 39 LAMEA Cloud Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 40 LAMEA On-premise Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 41 LAMEA On-premise Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 42 LAMEA Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 43 LAMEA Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 44 LAMEA Customer Service Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 45 LAMEA Customer Service Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 46 LAMEA Customer Experience Management Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 47 LAMEA Customer Experience Management Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 48 LAMEA CRM Analytics Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 49 LAMEA CRM Analytics Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 50 LAMEA Marketing Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 51 LAMEA Marketing Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 52 LAMEA Salesforce Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 53 LAMEA Salesforce Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 54 LAMEA Others Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 55 LAMEA Others Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 56 LAMEA Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 57 LAMEA Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 58 Brazil Customer Relationship Management Market, 2017 - 2020, USD Million
Table 59 Brazil Customer Relationship Management Market, 2021 - 2027, USD Million
Table 60 Brazil Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 61 Brazil Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 62 Brazil Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 63 Brazil Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 64 Brazil Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 65 Brazil Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 66 Brazil Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 67 Brazil Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 68 Brazil Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 69 Brazil Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 70 Argentina Customer Relationship Management Market, 2017 - 2020, USD Million
Table 71 Argentina Customer Relationship Management Market, 2021 - 2027, USD Million
Table 72 Argentina Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 73 Argentina Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 74 Argentina Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 75 Argentina Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 76 Argentina Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 77 Argentina Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 78 Argentina Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 79 Argentina Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 80 Argentina Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 81 Argentina Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 82 UAE Customer Relationship Management Market, 2017 - 2020, USD Million
Table 83 UAE Customer Relationship Management Market, 2021 - 2027, USD Million
Table 84 UAE Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 85 UAE Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 86 UAE Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 87 UAE Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 88 UAE Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 89 UAE Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 90 UAE Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 91 UAE Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 92 UAE Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 93 UAE Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 94 Saudi Arabia Customer Relationship Management Market, 2017 - 2020, USD Million
Table 95 Saudi Arabia Customer Relationship Management Market, 2021 - 2027, USD Million
Table 96 Saudi Arabia Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 97 Saudi Arabia Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 98 Saudi Arabia Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 99 Saudi Arabia Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 100 Saudi Arabia Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 101 Saudi Arabia Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 102 Saudi Arabia Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 103 Saudi Arabia Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 104 Saudi Arabia Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 105 Saudi Arabia Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 106 South Africa Customer Relationship Management Market, 2017 - 2020, USD Million
Table 107 South Africa Customer Relationship Management Market, 2021 - 2027, USD Million
Table 108 South Africa Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 109 South Africa Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 110 South Africa Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 111 South Africa Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 112 South Africa Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 113 South Africa Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 114 South Africa Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 115 South Africa Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 116 South Africa Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 117 South Africa Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 118 Nigeria Customer Relationship Management Market, 2017 - 2020, USD Million
Table 119 Nigeria Customer Relationship Management Market, 2021 - 2027, USD Million
Table 120 Nigeria Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 121 Nigeria Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 122 Nigeria Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 123 Nigeria Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 124 Nigeria Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 125 Nigeria Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 126 Nigeria Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 127 Nigeria Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 128 Nigeria Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 129 Nigeria Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 130 Rest of LAMEA Customer Relationship Management Market, 2017 - 2020, USD Million
Table 131 Rest of LAMEA Customer Relationship Management Market, 2021 - 2027, USD Million
Table 132 Rest of LAMEA Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 133 Rest of LAMEA Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 134 Rest of LAMEA Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 135 Rest of LAMEA Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 136 Rest of LAMEA Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 137 Rest of LAMEA Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 138 Rest of LAMEA Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 139 Rest of LAMEA Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 140 Rest of LAMEA Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 141 Rest of LAMEA Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 142 Key Information -Salesforce.com, Inc.
Table 143 key information - Microsoft Corporation
Table 144 Key Information - SAP SE
Table 145 Key Information - Oracle Corporation
Table 146 Key Information - Adobe, Inc.
Table 147 Key Information - Zoho Corporation Pvt. Ltd.
Table 148 key information - Creatio
Table 149 key information - SugarCRM, Inc.
Table 150 key information - Copper CRM, Inc.
Table 151 key information - Insightly, Inc.
List of Figures
Fig 1 Methodology for the research
Fig 2 Cardinal Matrix
Fig 3 Key Leading Strategies: Percentage Distribution (2017-2021)
Fig 4 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep - 2021, May) Leading Players
Fig 5 Recent strategies and developments: Salesforce.com, Inc.
Fig 6 SWOT Analysis: Salesforce.com Inc.
Fig 7 Recent strategies and developments: Microsoft Corporation
Fig 8 SWOT Analysis: Microsoft Corporation
Fig 9 Recent strategies and developments: SAP SE
Fig 10 SWOT Analysis: SAP SE
Fig 11 Recent strategies and developments: Oracle Corporation
Fig 12 SWOT analysis: Oracle Corporation
Fig 13 Recent strategies and developments: Adobe, Inc.
Fig 14 SWOT Analysis: Adobe, inc.
Fig 15 Recent strategies and developments: Creatio
Fig 16 Recent strategies and developments: SugarCRM, Inc.
Fig 17 Recent strategies and developments: Cooper CRM, Inc.
Companies Mentioned
- Salesforce.com, Inc.
- Microsoft Corporation
- SAP SE
- Oracle Corporation
- Adobe, Inc.
- Zoho Corporation Pvt. Ltd.
- Creatio
- SugarCRM, Inc.
- Copper CRM, Inc.
- Insightly, Inc.
Methodology
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