Global Unified Communication as a Service Market to 2027

Global Unified as a Service Market

Market Overview

Global Unified as a Service Market was valued at USD 17.2billion in 2021 which is expected to reach USD 25.9 billion by 2027 at a CAGR 7.06%.

Unified as a services are the mode of delivery model in which various communication and collaboration services and applications are outsourced by to a third party provider and delivered over network. These services include enterprise messaging, telephony, and video conferencing. Unified as a services offer flexibility, availability and scalability to core business task. These services are used by various organizations for improvement of business processes through streamlining communication.

Market Drivers

The expansion of the global unified as a service market is anticipated to be aided by an increase in demand for unified as a service among large, small, and medium-sized businesses for the improvement of business processes. The global unified as a service market will increase favorably as a result of growing mobility and Byod usage trends. Also, the expansion of AI (Artificial Intelligence) deployment in the communication industry is anticipated to drive the growth of the global unified as aservice market. The global unified as a service market is anticipated to rise as secure banks increasingly choose the private cloud architecture to protect sensitive data.

Market Restraints

One of the major factors that could limit the growth of the global unified as a service market is the concern over security and privacy when using cloud-based deployment models. The use of cloud-based services means that sensitive data is being stored on servers that are not physically located on-premises, which can lead to concerns about data security and privacy.

Market Segmentation

Global Unified as a Service Market is segmented into deployment such as Private Cloud, and Public Cloud., by components such as Telephony, Unified Messaging, Collaboration Platforms, and Conferencing. Further, Global Unified as a Service Market is segmented on the basis of industry vertical such as Education, Automotive, BFSI, Healthcare, Real Estate, Hospitality, IT & Telecommunication, Legal, and Others.

Regional Analysis

The Unified as a Service market segmented into five regions North America, Europe, Latin America, Asia Pacific, Middle East and Africa. North America is the largest market for UaaS, driven by the high adoption of cloud-based services in the region. The region has a large number of established players in the UaaS market, such as Cisco Systems, Inc., Microsoft Corporation, and Google, LLC. The presence of a large number of small and medium-sized businesses in the region is also driving the growth of the UaaS market in North America.

Market Key Players

Various key players are discussed in this report such as LogMeIn Inc., Microsoft, Google, Cisco, Orange S.A., Verizon, RingCentral, Revation Systems, Masergy, Intrado Corporation, Vonage, NTT Communications, and Windstream.

Market Taxonomy

By Deployment

• Private Cloud
• Public Cloud

By Components

• Telephony
• Unified Messaging
• Collaboration Platforms
• Conferencing

By Industry Vertical

• Education
• Automotive
• BFSI
• Healthcare
• Real Estate
• Hospitality
• IT & Telecommunication
• Legal
• Others

By Region

• North America
• Latin America
• Europe
• Asia Pacific
• Middle East & Africa