United States & Puerto Rico IT Managed Services Market Outlook 2028

The United States IT managed services market attained a value of around USD 72,000 million in 2019 and is expected to reach a value of close to USD 175000 million by the end of 2028 by growing at a CAGR of 11% during the forecast period, i.e., 2020-2028. In Puerto Rico, the market reached a value of about USD 500 million in 2019 and is expected to garner almost USD 937 million in 2028, by registering a CAGR of 7.5% during the same period. The growth of the market in both the regions can be accounted to several factors such as the increasing requirement for advanced IT infrastructure among several industries, emphasis of companies on core business and reduction in risk, and huge financial benefits from the deployment of managed services. Furthermore, the robust adoption of IT technologies in end-use industries, including telecommunication, BFSI, media and entertainment, healthcare, and others requires, is giving rise to the high requirement for the implementation of managed services, especially to those organizations that do not have a strong IT infrastructure. Managed service providers (MSPs) are capable of offering effective solutions for hosting, market data, ultra-low latency connectivity infrastructure, and risk management problems. This in turn is expected to boost the demand for IT managed services in the coming years.

The market is segmented by enterprise size into large enterprises and small & medium enterprises, out of which the segment for large enterprises is estimated to occupy the largest share in the U.S. market, worth approximately USD 108,500 million by 2028. The factors driving growth to this market segment are the presence of large revenue pool and major market players in the country. Additionally, the segment for small & medium sized enterprises is predicted to witness the highest CAGR of more than 11% during the forecast period owing to the growing number of IT-based startups, intensifying use of cloud-based technologies, and rising implementation of complex automation systems.

On the basis of regional analysis, the United States IT managed services market is segmented into five major regions, West U.S., Northeast U.S., Southeast U.S., Southwest U.S., and Midwest U.S. Out of these, the market in the West U.S. is evaluated to observe the highest CAGR of more than 11% during the same period. The market in West U.S. is further segmented into four key states, California, Alaska, Washington and Oregon.

Some of the key players in the market that are mentioned in our report are IBM Corporation, Infosys Limited, Cisco System Inc., DXC Technology Company, Accenture PLC, Hewlett Packard Enterprise Development LP, AT&T Inc., Verizon Communications Inc, Dell Technologies Inc., Tata Consultancy Services Limited, Rackspace Technology, iNubo IT, CP CORP, and others.