Global Patient Experience Management Market 2021-2028

According to this report, the global market for patient experience management is estimated to prosper at a CAGR of 20.67% through the projected period 2021-2028.

Factors such as the usage of patient data for enhancing experience, increasing adoption of smart health applications, and automating patient experience are driving the growth of the studied market. Additionally, the use of artificial intelligence in healthcare, coupled with the benefits offered by telemedicine, is anticipated to create growth opportunities for the patient experience management market.

However, the shortage of skilled healthcare professionals and obtaining a broad evaluation of patient data are key restraints affecting the overall market’s expansion.

REGIONAL OUTLOOK

The global patient experience management market comprises the Asia-Pacific, North America, Latin America, Europe, and the Middle East and Africa regions.
The Asia-Pacific is anticipated to witness the fastest growth rate in the patient experience management market during the forecasted period. The region’s robust growth can be attributed to the rising budgets supporting the developments in patient care services. Here, the rise in digitalized networks and data monitoring systems are opening new avenues for the healthcare sector. From diagnosis to remote patient monitoring, smart technologies play a major role in enhancing patient outcomes, lowering costs, and creating efficiencies. Hence, these factors augment the development of the patient experience management market.

COMPETITIVE OUTLOOK

The major firms thriving in the patient experience management market are Qualtrics, Epic, Carecloud, All Covered, Accenture, Levo Health, Philips Healthcare, Change Healthcare, Q-Nomy Inc, LeadSquared, PWC, Iqvia, Aritic, Ecosoft Health, and Medstatix Inc.
Qualtrics offers an experience management platform for businesses. Its software permits companies to manage customer, product, employee, and brand experience. Moreover, it uses voice analytics, AI, and machine learning to collect feedback from suppliers, employees, and customers and generate recommended actions. The companies have operations across various countries, with headquarters in Utah, the United States.

Frequently Asked Questions about the Global Patient Experience Management Market

What is the estimated value of the Global Patient Experience Management Market?

The Global Patient Experience Management Market was estimated to be valued at $854.08 Million in 2021.

What is the growth rate of the Global Patient Experience Management Market?

The growth rate of the Global Patient Experience Management Market is 20.6%, with an estimated value of $3182.62 Million by 2028.

What is the forecasted size of the Global Patient Experience Management Market?

The Global Patient Experience Management Market is estimated to be worth $3182.62 Million by 2028.

Who are the key companies in the Global Patient Experience Management Market?

Key companies in the Global Patient Experience Management Market include Accenture, All Covered, Aritic, Carecloud, Change Healthcare, Ecosoft Health, Epic, Iqvia and Levo Health.

Report Attribute	Details
No. of Pages	210
Published	August 2021
Forecast Period	2021 - 2028
Estimated Market Value ( USD ) in 2021	$ 854.08 Million
Forecasted Market Value ( USD ) by 2028	$ 3182.62 Million
Compound Annual Growth Rate	20.6%
Regions Covered	Global

1. Global Patient Experience Management Market - Summary

2. Industry Outlook

2.1. Impact of Covid-19 on Patient Experience Management Market
2.2. Key Insights
2.2.1. Electronic Health Records (Ehrs) and Electronic Medical Records (Emrs) Improves Patient Experience
2.2.2. Health-Conscious Consumers
2.2.3. Patient's Feedback for Measuring Experience
2.3. Porter's Five Forces Analysis
2.3.1. Threat of New Entrants
2.3.2. Threat of Substitute S
2.3.3. Bargaining Power of Buyers
2.3.4. Bargaining Power of Suppliers
2.3.5. Threat of Competitive Rivalry
2.4. Market Attractiveness Index
2.5. Vendor Scorecard
2.6. Key Market Strategies
2.6.1. Acquisitions
2.6.2. Product Launches
2.6.3. Contracts & Agreements
2.6.4. Investments
2.7. Market Drivers
2.7.1. Use of Patient Data for Enhancing Experience
2.7.2. Growing Adoption of Smart Health Applications
2.7.3. Automating Patient Experience
2.8. Market Challenges
2.8.1. Obtaining a Broad Evaluation of Patient Data
2.8.2. Shortage of Skilled Healthcare Workers
2.9. Market Opportunities
2.9.1. Use of Experience Data (X) and Operational Data (O)
2.9.2. Benefits of Telemedicine
2.9.3. Use of Artificial Intelligence in Healthcare

3. Global Patient Experience Management Market Outlook - by Product & Services

3.1. Product
3.2. Services

4. Global Patient Experience Management Market Outlook - by Delivery Model

4.1. Cloud-Based
4.2. Mobile-Based
4.3. Web-Based
4.4. On-Premise

5. Global Patient Experience Management Market Outlook - by End-Users

5.1. Providers
5.2. Payers
5.3. Pharma/Biotech/Med Device Companies

6. Global Patient Experience Management Market - Regional Outlook

6.1. North America
6.1.1. Market by Product & Services
6.1.2. Market by Delivery Model
6.1.3. Market by End-Users
6.1.4. Country Analysis
6.1.4.1. United States
6.1.4.2. Canada
6.2. Europe
6.2.1. Market by Product & Services
6.2.2. Market by Delivery Model
6.2.3. Market by End-Users
6.2.4. Country Analysis
6.2.4.1. United Kingdom
6.2.4.2. Germany
6.2.4.3. France
6.2.4.4. Spain
6.2.4.5. Italy
6.2.4.6. Russia
6.2.4.7. Rest of Europe
6.3. Asia-Pacific
6.3.1. Market by Product & Services
6.3.2. Market by Delivery Model
6.3.3. Market by End-Users
6.3.4. Country Analysis
6.3.4.1. China
6.3.4.2. Japan
6.3.4.3. India
6.3.4.4. South Korea
6.3.4.5. Asean Countries
6.3.4.6. Australia & New Zealand
6.3.4.7. Rest of Asia-Pacific
6.4. Latin America
6.4.1. Market by Product & Services
6.4.2. Market by Delivery Model
6.4.3. Market by End-Users
6.4.4. Country Analysis
6.4.4.1. Brazil
6.4.4.2. Mexico
6.4.4.3. Rest of Latin America
6.5. Middle East and Africa
6.5.1. Market by Product & Services
6.5.2. Market by Delivery Model
6.5.3. Market by End-Users
6.5.4. Country Analysis
6.5.4.1. United Arab Emirates
6.5.4.2. Saudi Arabia
6.5.4.3. Turkey
6.5.4.4. South Africa
6.5.4.5. Rest of Middle East & Africa

7. Competitive Landscape

7.1. Accenture
7.2. All Covered
7.3. Aritic
7.4. Carecloud
7.5. Change Healthcare
7.6. Ecosoft Health
7.7. Epic
7.8. Iqvia
7.9. Leadsquared
7.10. Levo Health
7.11. Medstatix Inc
7.12. Philips Healthcare
7.13. Pwc
7.14. Q-Nomy Inc
7.15. Qualtrics

8. Research Methodology & Scope

8.1. Research Scope & Deliverables
8.2. Sources of Data
8.3. Research Methodology

Table List

Table 1: Global Patient Experience Management Market, by Geography, 2021-2028 (In $ Million)
Table 2: Vendor Scorecard
Table 3: Global Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 4: Global Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 5: Global Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)
Table 6: Global Patient Experience Management Market, by Geography, 2021-2028 (In $ Million)
Table 7: North America Patient Experience Management Market, by Country, 2021-2028 (In $ Million)
Table 8: North America Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 9: North America Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 10: North America Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)
Table 11: Europe Patient Experience Management Market, by Country, 2021-2028 (In $ Million)
Table 12: Europe Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 13: Europe Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 14: Europe Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)
Table 15: Asia-Pacific Patient Experience Management Market, by Country, 2021-2028 (In $ Million)
Table 16: Asia-Pacific Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 17: Asia-Pacific Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 18: Asia-Pacific Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)
Table 19: Latin America Patient Experience Management Market, by Country, 2021-2028 (In $ Million)
Table 20: Latin America Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 21: Latin America Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 22: Latin America Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)
Table 23: Middle East and Africa Patient Experience Management Market, by Country, 2021-2028 (In $ Million)
Table 24: Middle East and Africa Patient Experience Management Market, by Product & Services, 2021-2028 (In $ Million)
Table 25: Middle East and Africa Patient Experience Management Market, by Delivery Model, 2021-2028 (In $ Million)
Table 26: Middle East and Africa Patient Experience Management Market, by End-Users, 2021-2028 (In $ Million)

Figure List

Figure 1: Market Attractiveness Index
Figure 2: Global Patient Experience Management Market, by Product & Services, 2020 & 2028 (In %)
Figure 3: Global Patient Experience Management Market, by Product, 2021-2028 (In $ Million)
Figure 4: Global Patient Experience Management Market, by Services, 2021-2028 (In $ Million)
Figure 5: Global Patient Experience Management Market, by Delivery Model, 2020 & 2028 (In %)
Figure 6: Global Patient Experience Management Market, by Cloud-Based, 2021-2028 (In $ Million)
Figure 7: Global Patient Experience Management Market, by Mobile-Based, 2021-2028 (In $ Million)
Figure 8: Global Patient Experience Management Market, by Web-Based, 2021-2028 (In $ Million)
Figure 9: Global Patient Experience Management Market, by On-Premise, 2021-2028 (In $ Million)
Figure 10: Global Patient Experience Management Market, by End-Users, 2020 & 2028 (In %)
Figure 11: Global Patient Experience Management Market, by Providers, 2021-2028 (In $ Million)
Figure 12: Global Patient Experience Management Market, by Payers, 2021-2028 (In $ Million)
Figure 13: Global Patient Experience Management Market, by Pharma/Biotech/Med Device Companies, 2021-2028 (In $ Million)
Figure 14: Global Patient Experience Management Market, Regional Outlook, 2020 & 2028 (In %)
Figure 15: United States Patient Experience Management Market 2021-2028 (In $ Million)
Figure 16: Canada Patient Experience Management Market 2021-2028 (In $ Million)
Figure 17: United Kingdom Patient Experience Management Market 2021-2028 (In $ Million)
Figure 18: Germany Patient Experience Management Market 2021-2028 (In $ Million)
Figure 19: France Patient Experience Management Market 2021-2028 (In $ Million)
Figure 20: Spain Patient Experience Management Market 2021-2028 (In $ Million)
Figure 21: Italy Patient Experience Management Market 2021-2028 (In $ Million)
Figure 22: Russia Patient Experience Management Market 2021-2028 (In $ Million)
Figure 23: Rest of Europe Patient Experience Management Market 2021-2028 (In $ Million)
Figure 24: China Patient Experience Management Market 2021-2028 (In $ Million)
Figure 25: Japan Patient Experience Management Market 2021-2028 (In $ Million)
Figure 26: India Patient Experience Management Market 2021-2028 (In $ Million)
Figure 27: South Korea Patient Experience Management Market 2021-2028 (In $ Million)
Figure 28: Asean Countries Patient Experience Management Market 2021-2028 (In $ Million)
Figure 29: Australia & New Zealand Patient Experience Management Market 2021-2028 (In $ Million)
Figure 30: Rest of Asia-Pacific Patient Experience Management Market 2021-2028 (In $ Million)
Figure 31: Brazil Patient Experience Management Market 2021-2028 (In $ Million)
Figure 32: Mexico Patient Experience Management Market 2021-2028 (In $ Million)
Figure 33: Rest of Latin America Patient Experience Management Market 2021-2028 (In $ Million)
Figure 34: United Arab Emirates Patient Experience Management Market 2021-2028 (In $ Million)
Figure 35: Saudi Arabia Patient Experience Management Market 2021-2028 (In $ Million)
Figure 36: Turkey Patient Experience Management Market 2021-2028 (In $ Million)
Figure 37: South Africa Patient Experience Management Market 2021-2028 (In $ Million)
Figure 38: Rest of Middle East & Africa Patient Experience Management Market 2021-2028 (In $ Million)