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Bot Services Market: Global Industry Analysis, Trends, Market Size, and Forecasts up to 2027

  • Report

  • 100 Pages
  • August 2021
  • Region: Global
  • Infinium Global Research
  • ID: 5438537

The report on the global bot services market provides qualitative and quantitative analysis for the period from 2019 to 2027. The report predicts the global bot services market to grow with a CAGR of 35.28% over the forecast period from 2021-2027. The study on bot services market covers the analysis of the leading geographies such as North America, Europe, Asia-Pacific, and RoW for the period of 2019 to 2027.





The report on bot services market is a comprehensive study and presentation of drivers, restraints, opportunities, demand factors, market size, forecasts, and trends in the global bot services market over the period of 2019 to 2027. Moreover, the report is a collective presentation of primary and secondary research findings.



Porter's five forces model in the report provides insights into the competitive rivalry, supplier and buyer positions in the market and opportunities for the new entrants in the global bot services market over the period of 2019 to 2027. Further, Growth Matrix gave in the report brings an insight into the investment areas that existing or new market players can consider.



Research Methodology


A) Primary Research


The primary research involves extensive interviews and analysis of the opinions provided by the primary respondents. The primary research starts with identifying and approaching the primary respondents, the primary respondents are approached include


1. Key Opinion Leaders
2. Internal and External subject matter experts
3. Professionals and participants from the industry

The primary research respondents typically include;

1. Executives working with leading companies in the market under review
2. Product/brand/marketing managers
3. CXO level executives
4. Regional/zonal/country managers
5. Vice President level executives.

B) Secondary Research


Secondary research involves extensive exploring through the secondary sources of information available in both the public domain and paid sources. Each research study is based on over 500 hours of secondary research accompanied by primary research. The information obtained through the secondary sources is validated through the crosscheck on various data sources.



The secondary sources of the data typically include;

1. Company reports and publications
2. Government/institutional publications
3. Trade and associations journals
4. Databases such as WTO, OECD, World Bank, and among others.
5. Websites and publications by research agencies

Segment Covered


The global bot services market is segmented on the basis of service, deployment channel, mode, and end user.



The Global Bot Services Market by Service

  • Framework
  • Platform 

The Global Bot Services Market by Deployment Channel

  • Websites
  • Contact Center and Customer Service
  • Social Media

The Global Bot Services Market by Mode

  • Rich Media
  • Audio
  • Video

The Global Bot Services Market by End User

  • BFSI
  • Retail and E-commerce
  • Healthcare
  • Media and Entertainment
  • Telecom
  • Government
  • Education
  • Others

Company Profiles


The companies covered in the report include


  • Amazon Web Services
  • Astute Solutions
  • Aspect Software
  • Cognicor Technologies
  • Creative Virtual
  • Google
  • IBM Corporation
  • eGain Corporation
  • Inbenta Technologies
  • Microsoft
  • Nuance Communications 

What does this Report Deliver?

1. Comprehensive analysis of the global as well as regional markets of the bot services market.
2. Complete coverage of all the segments in the bot services market to analyze the trends, developments in the global market and forecast of market size up to 2027.
3. Comprehensive analysis of the companies operating in the global bot services market. The company profile includes analysis of product portfolio, revenue, SWOT analysis and latest developments of the company.

This product will be delivered within 1-3 business days.

Table of Contents

1. Preface
1.1. Report Description
1.2. Research Methods
1.3. Research Approaches
2. Executive Summary
2.1. Bot Services Market Highlights
2.2. Bot Services Market Projection
2.3. Bot Services Market Regional Highlights
3. Global Bot Services Market Overview
3.1. Introduction
3.2. Market Dynamics
3.2.1. Drivers
3.2.2. Restraints
3.2.3. Opportunities
3.3. Analysis of COVID-19 impact on the Bot Services Market
3.4. Porter's Five Forces Analysis
3.5. Growth Matrix Analysis
3.5.1. Growth Matrix Analysis by Service
3.5.2. Growth Matrix Analysis by Deployment Channel
3.5.3. Growth Matrix Analysis by Mode
3.5.4. Growth Matrix Analysis by End User
3.5.5. Growth Matrix Analysis by Region
3.6. Value Chain Analysis of Bot Services Market
4. Bot Services Market Macro Indicator Analysis
5. Global Bot Services Market by Service
5.1. Framework
5.2. Platform
6. Global Bot Services Market by Deployment Channel
6.1. Websites
6.2. Contact Center and Customer Service
6.3. Social Media
7. Global Bot Services Market by Mode
7.1. Rich Media
7.2. Audio
7.3. Video
8. Global Bot Services Market by End User
8.1. BFSI
8.2. Retail and E-commerce
8.3. Healthcare
8.4. Media and Entertainment
8.5. Telecom
8.6. Government
8.7. Education
8.8. Others
9. Global Bot Services Market by Region 2021-2027
9.1. North America
9.1.1. North America Bot Services Market by Service
9.1.2. North America Bot Services Market by Deployment Channel
9.1.3. North America Bot Services Market by Mode
9.1.4. North America Bot Services Market by End User
9.1.5. North America Bot Services Market by Country
9.2. Europe
9.2.1. Europe Bot Services Market by Service
9.2.2. Europe Bot Services Market by Deployment Channel
9.2.3. Europe Bot Services Market by Mode
9.2.4. Europe Bot Services Market by End User
9.2.5. Europe Bot Services Market by Country
9.3. Asia-Pacific
9.3.1. Asia-Pacific Bot Services Market by Service
9.3.2. Asia-Pacific Bot Services Market by Deployment Channel
9.3.3. Asia-Pacific Bot Services Market by Mode
9.3.4. Asia-Pacific Bot Services Market by End User
9.3.5. Asia-Pacific Bot Services Market by Country
9.4. RoW
9.4.1. RoW Bot Services Market by Service
9.4.2. RoW Bot Services Market by Deployment Channel
9.4.3. RoW Bot Services Market by Mode
9.4.4. RoW Bot Services Market by End User
9.4.5. RoW Bot Services Market by Sub-region
10. Company Profiles and Competitive Landscape
10.1. Competitive Landscape in the Global Bot Services Market
10.2. Companies Profiled
10.2.1. Amazon Web Services
10.2.2. Astute Solutions
10.2.3. Aspect Software
10.2.4. Cognicor Technologies
10.2.5. Creative Virtual
10.2.6. Google
10.2.7. IBM Corporation
10.2.8. eGain Corporation
10.2.9. Inbenta Technologies
10.2.10. Microsoft
10.2.11. Nuance Communications

Table Information