Cognitive Technologies Drive SCM Solutions to Address Industry Challenges
Artificial intelligence (AI) and cognitive technologies are becoming a critical element of supply chain management (SCM) solutions as they evolve from point to integrated solutions. AI plays a vital role in making SCM more agile, transparent, and customer-oriented.
In this report, the publisher examines the importance of AI in transforming SCM, identifies critical challenges in SCM - especially in the post-COVID-19 era - and recognizes AI and other cognitive technologies as a natural fit for SCM. Our analysis shows that AI and other emerging cognitive technologies will be the key enablers in developing new supply chain models that allow companies to reach customers more effectively. The report details SCM market trends and studies AI’s impact in each SCM sub-function, from procurement to customer support services. Most importantly, we offer stakeholders insights into crucial growth opportunities that will shape the industry over the next 2-3 years.
