The 2021 Analytical & Life Science Instrumentation Service Market

End-user Perspectives from 248 Respondents Around the World, Revealing Various Trends in the Market

The servicing of analytical and life science instrumentation is vital to maintaining instrument performance capabilities and maximize the life of costly lab assets. Whether provided by the original instrument manufacturer or by a third-party service provider, the service market includes all service contracts and any replacement parts installed during servicing. Other services like software support and validation service are also included. However, the value of in-house service is excluded from analysis.

In the course of the global COVID-19 pandemic, on-site repair and maintenance visits have been limited by lab closures, social distancing, and other safety protocols that have restricted access to many lab sites. In response, remote support has become more available to accommodate some service needs during the pandemic. Fortunately, as the world recovers from the pandemic, rebounding analytical instrument sales have also pushed the need for instrument services, training, warranty, and installation. With the increasing vaccine implementation in many regions, pandemic-related safety protocols are easing up in laboratories, paving a way to more demand for on-site services and support in the near future. In addition, the increasing popularity of remote assistance has made this form of service a part of the “new normal.”

2021 Analytical & Life Science Instrumentation Service Market provides valuable market information and insights for the service market within ten technology segments of the analytical instrument industry. This brief is organized to provide a snapshot of current and future service demand, which is segmented by technology, service type, sector, function, and region. It also explores the competitive landscape of the service market or each technology, including a list of the top vendors and their market share positions. To supplement this data, this publication also analyzes the results of an end-user survey of 248 laboratory personnel, located across regional end markets, who are involved in instrument service spending and allocation. The survey results also provides insights into how instrument usage, service coverage and frequency, budgets, other macroeconomic factors come into play and form service market trends.

Report Overview

• Analytical and life science instrumentation technologies covered in this report include:
  1. Chromatography
  2. Mass Spectrometry
  3. Atomic Spectroscopy
  4. Molecular Spectroscopy
  5. Life Science Instrumentation
  6. Surface Science
  7. Materials Characterization
  8. Lab Automation & Informatics
  9. Sample Preparation Techniques
  10. Lab Equipment
  
  

• The breakdown and definition of service coverages, which are segmented into the following service type:

1. 1. Initial Warranty & Installation
   2. Extended Warranty & Service Contracts
   3. Maintenance & Calibration
   4. Non-Warranty Instrument Service/Repair
   5. Lab and Personnel Support
   
   

• Market demand segmented by technique, service type, sector, region, and function, along with market forecast for the next five years.
• Vendors share of participating service provider in each technology category in the global market. Some of the top vendors in the overall service market are presented below:

• • Agilent
  • BD Biosciences
  • Beckman Coulter (Danaher)
  • Bruker
  • Eppendorf
  • Hamilton
  • Hitachi High Technologies
  • Illumina
  • JEOL
  • Leica Microsystems (Danaher)
  • Malvern Panalytical (Spectris)
  • Mettler Toledo
  • PerkinElmer
  • Sartorius
  • SCIEX (Danaher)
  • Shimadzu
  • Tecan
  • Thermo Fisher
  • Waters
  • ZEISS
  
  
• End user perspective from 248 respondents around the world revealing various trends in the analytical and life science instrumentation service market.