Casino Management Systems Global Market Report 2024

The casino management system is software used to manage and perform various activities in a casino. These technologies assist in keeping track of client and personnel activities across the gaming club floor and maintain a database for future use.

The main types of components in casino management systems are hardware and software. The software involves CRM software, casino player tracking software, PMS, and inventory management systems that are being used in casino games. The different applications include security and surveillance, analytics, accounting, and cash management, player tracking, property management, marketing and promotions, and others, and are implemented in small and medium casinos and large casinos.

The casino management systems market research report is one of a series of new reports that provides casino management systems market statistics, including casino management systems industry global market size, regional shares, competitors with a casino management systems market share, detailed casino management systems market segments, market trends and opportunities, and any further data you may need to thrive in the casino management systems industry. This casino management systems market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The casino management systems market size has grown rapidly in recent years. It will grow from $7.71 billion in 2023 to $8.91 billion in 2024 at a compound annual growth rate (CAGR) of 15.6%. The growth in the historic period can be attributed to rising demand for efficiency, regulatory compliance, growing gaming industry.

The casino management systems market size is expected to see rapid growth in the next few years. It will grow to $15.65 billion in 2028 at a compound annual growth rate (CAGR) of 15.1%. The growth in the forecast period can be attributed to digital transformation, security concerns, global market expansion. Major trends in the forecast period include personalized customer experience, integration of ai and machine learning, mobile optimization, blockchain technology, cloud-based solutions, customer-centric features.

Increasing legalization and a rising number of gaming establishments are expected to propel the growth of the casino management systems market. A gaming establishment refers to any gaming property such as a casino, hotel, or resort that includes various games or betting that require a legal license. For instance, in July 2021, in Germany, a new interstate Treaty on Gambling ('ISTG 2021') has come into action, which includes new licensing possibilities for sports betting, virtual slot machines, and online poker for private operators. In 2022, the Government signed legislation for legalizing online gaming and sports wagering in Connecticut, a US state. Therefore, the increasing legalization and rising number of gaming establishments are driving the growth of the casino management systems market.

The developing gaming industry is expected to propel the growth of the casino management systems market going forward. The gaming industry, also known as the video game industry, is a sector of the entertainment industry that specializes in the development, marketing, distribution, monetization, and consumer feedback of video games. Casino management systems play a crucial role in the gaming industry by providing an all-in-one solution used to assist in the ongoing management, monitoring, and operations of casinos or gaming facilities. For instance, in March 2023, according to a blog shared by CyberCrew UK, a UK-based online audio and video media company, the number of gamers in the UK had grown by 63% since the 2021 lockdown. It is the first time video game sales in the UK have surpassed $5 billion. By 2025, revenue might reach $7.6 million. Therefore, the developing gaming industry is driving the growth of the casino management systems market.

Product innovations are shaping the casino management systems market. Major companies operating in the casino management systems sector are focused on new product innovations to meet consumer demand and strengthen their position. For instance, in January 2021, Cher-Ae Heights Casino, a US-based gaming company, and Konami Gaming Inc., a US-based manufacturer of casino management systems launched SYNKROS Casino Management System in Trinidad, California. Konami’s Synkros is best known for its reliability, marketing tools, analytics tools, and robust data. It captures and compiles the data through all connected areas of the casino property and generates a 360-degree patron view. The SYNKROS Casino management system provides a unique mix of marketing solutions to Cher-Ae Heights Casino's customers, including floor-wide bonusing activities, random drawings, personalized incentives, offers, and more.

Major companies operating in the casino management systems market are focused on introducing innovative scalable tools to gain a competitive edge in the market. An innovative scalable casino management tool is a comprehensive solution that assists in the ongoing management, monitoring, and operations of casinos or gaming facilities. For instance, in May 2022, Galaxy Gaming Inc., a US-based independent developer and distributor of casino table games and technology, launched the Triton Casino Systems, a casino management tool that improves upon Galaxy's Bonus Jackpot System and is designed to evolve with the company. Triton gives casino partners the option to create a range of progressive setups, such as tiered progressives, daily jackpots, and real-time progressives. Through an updated dashboard, Triton offers more comprehensive reporting and back-end analytics.

In August 2021, Grover Gaming, Inc., a US-based developer of software and gaming systems acquired Digital Dynamics Software, Inc., for an undisclosed amount. Through this acquisition, Grover Gaming will be able to enhance its gaming performance by integrating SAS-based digital gaming equipment and casino communications into its software. Digital Dynamics Software is a US-based developer of SAS Gateway, GAP gaming protocol, SAS Engine, and casino management system software.

Major companies operating in the in the casino management systems market report are Advansys Limited, Agilysys Inc., Aristocrat Technologies Australia Pty Ltd., Avigilon Corporation, Bally Technologies Inc., Casinfo LLC, Cyrun, Dallmeier electronic GmbH & Co. KG, Honeywell International Inc., International Game Technology PLC, Konami Gaming Inc., Scientific Games Corporation, Next Level Security Systems Inc, Novomatic AG Group, NtechLab LLC, Amatic Industries GmbH, Playtech PLC, CasinoFlex Systems International Ltd., RNGplay, Delta Casino Systems Corp., Ensico CMS d. o. o., TableTrac Inc., Winsystems Inc., Oracle Corporation, Panasonic Holdings Corporation, Apex Pro Gaming S. R. O, HCL Technologies Limited, Wavestore Global Limited, Ezugi, Digitain LLC

North America was the largest region in the casino management systems market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the casino management systems market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the casino management systems market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The casino management systems market includes revenues earned by entities by providing systems that are used to assist in the ongoing management, monitoring, and operations of casino or gaming organizations. Casino management systems provide various club operations such as management systems, accounting and analytics tools, and security and surveillance systems. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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