Thanks to the rapid advances in information and communications technologies, companies around the world have adopted a wide variety of hardware, software, and services to support daily business operations and have planned to boost their IT (Information Technology) spending in 2022. They continue to increase IT budgets to integrate existing systems and resources more effectively, thereby reducing operating costs and improving overall productivity.Taiwan's Financial Services Industry Has the Highest Level of Digital Business Agility with Nearly 30% of Organizations Claiming to Actively Respond to Digital Disruption
This survey was conducted in late 2021 to present estimates of IT spending in five major industries in Taiwan, including manufacturing, construction, finance, merchandise (retail & wholesale), and healthcare. Hundreds of IT companies in Taiwan were asked a series of questions about their IT spending patterns, habits, and plans.
This report consolidates survey data on IT spending, enterprise software solution spending, cloud spending, smart factory spending, and information security spending in the manufacturing industry; analyzes the abovementioned spending across four sub-industries of the manufacturing industry, including livelihood, chemistry, metal & machinery, and information & electronic; provide spending forecasts for 2022 to help the stakeholders gain a better understanding of changes in the Taiwanese manufacturing industry's IT spending as a whole.
Table of Contents
Executive Summary
In the face of the rapidly changing global business environment, digital transformation is the key to industrial upgrading. To keep pace with digital transformation and provide tips on how Taiwan's industry can have a better shift into digital transformation, the analyst of the Institute of Information Industry (III) holds the "Digital Vortex Winning Strategy" seminar on November 14, 2022, in cooperation with the prestigious IMD (International Institute for Management Development). Digital Vortex is a series of biennial studies launched in 2015 by the IMD.
When deploying the Digital Vortex research framework for the first time, the analyst has invited several IMD's experts to assess the impacts of digital transformation and digital disruption facing the globe and Taiwan based on three aspects of performance measures: "responses to digital disruption", and "digital business agility," and "impact sentiment." Taking international trends into account, the analyst aims to identify the pain points of Taiwanese industries affected by digital transformation and plays its role as a trusted third party to assist Taiwanese companies and organizations in formulating their next-step transformation strategies.
Note: The analyst conducted the survey in 2022 with 431 effective questionnaires collected. Respondents were from five industries: manufacturing (including high-tech), financial services, retail, healthcare, and construction. Respondents are in charge of digital transformation and digitalization tasks within organizations. Nearly 30% were CXO-level and over 60% were management-level.
Methodology
Primary research with a holistic, cross-domain approach
The exhaustive primary research methods are central to the value that the analyst delivers. A combination of questionnaires and on-site visits to the major manufacturers provides a first view of the latest data and trends. Information is subsequently validated by interviews with the manufacturers' suppliers and customers, covering a holistic industry value chain. This process is backed up by a cross-domain team-based approach, creating an interlaced network across numerous interrelated components and system-level devices to ensure statistical integrity and provide in-depth insight.
Complementing primary research is a running database and secondary research of industry and market information. Dedicated research into the macro-environmental trends shaping the ICT industry also allows the analyst to forecast future development trends and generate foresight perspectives. With more than 20 years of experience and endeavors in research, the methods and methodologies include:
Method
- Component supplier interviews
- System supplier interviews
- User interviews
- Channel interviews
- IPO interviews
- Focus groups
- Consumer surveys
- Production databases
- Financial data
- Custom databases
Methodology
- Technology forecasting and assessment
- Product assessment and selection
- Product life cycles
- Added value analysis
- Market trends
- Scenario analysis
- Competitor analysis
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