+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Speech and Voice Analytics Market

  • PDF Icon

    Report

  • 250 Pages
  • June 2022
  • Region: Global
  • Future Market Insights
  • ID: 5703253
A recent market study released by the publisher on Speech and Voice Analytics offers a global industry analysis for 2017-2021 and opportunity assessment for 2022-2032. The study offers a comprehensive assessment of the most important market dynamics. After conducting thorough research on the historical and current growth parameters, the growth prospects of the market are obtained with maximum precision.

Market Segmentation

The global Speech and Voice Analytics Market is segmented in detail to cover every aspect of the market and present complete market intelligence to readers.

By Component - Solutions

  • Speech Engine
  • Indexing and Query Tools
  • Reporting and Visualization Tools
  • Quality Management
  • Root Cause Analysis
  • Other Solutions
  • Services
  • Professional Services
  • Managed Services

By Application - Customer Experience Management

  • Call Monitoring and Summarization
  • Agent Performance Monitoring
  • Sales and Marketing Management
  • Risk and Compliance Management
  • Sentiment Analysis
  • Other Applications

By Deployment Mode - On-premises

  • Cloud

By Organization Size - Electric

  • Gas

By Vertical - Banking Finance Services and Insurance (BFSI)

  • IT and Telecom
  • Media and Entertainment
  • Healthcare and Life Sciences
  • Retail and E-Commerce
  • Travel and Hospitality
  • Government and Defence
  • Other Verticals

By Region - North America

  • Europe
  • Asia Pacific
  • Middle East and Africa
  • Latin America

Table of Contents

1. Executive Summary
1.1. Global Market Outlook
1.2. Demand-side Trends
1.3. Supply-side Trends
1.4. Technology Roadmap Analysis
1.5. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Market Background
3.1. Market Dynamics
3.1.1. Drivers
3.1.2. Restraints
3.1.3. Opportunity
3.1.4. Trends
3.2. Scenario Forecast
3.2.1. Demand in Optimistic Scenario
3.2.2. Demand in Likely Scenario
3.2.3. Demand in Conservative Scenario
3.3. Opportunity Map Analysis
3.4. Investment Feasibility Matrix
3.5. PESTLE and Porter’s Analysis
3.6. Regulatory Landscape
3.6.1. By Key Regions
3.6.2. By Key Countries
4. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast, 2022-2032
4.1. Historical Market Size Value (US$ Mn) Analysis, 2017-2021
4.2. Current and Future Market Size Value (US$ Mn) Projections, 2022-2032
4.2.1. Y-o-Y Growth Trend Analysis
4.2.2. Absolute $ Opportunity Analysis
5. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Component
5.1. Introduction / Key Findings
5.2. Historical Market Size Value (US$ Mn) Analysis By Component, 2017-2021
5.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Component, 2022-2032
5.3.1. Solutions
5.3.1.1. Speech Engine
5.3.1.2. Indexing and Query Tools
5.3.1.3. Reporting and Visualization Tools
5.3.1.4. Quality Management
5.3.1.5. Root Cause Analysis
5.3.1.6. Other Solutions
5.3.2. Services
5.3.2.1. Professional Services
5.3.2.2. Managed Services
5.4. Y-o-Y Growth Trend Analysis By Component, 2017-2021
5.5. Absolute $ Opportunity Analysis By Component, 2022-2032
6. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Application
6.1. Introduction / Key Findings
6.2. Historical Market Size Value (US$ Mn) Analysis By Application, 2017-2021
6.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Application, 2022-2032
6.3.1. Customer Experience Management
6.3.2. Call Monitoring and Summarization
6.3.3. Agent Performance Monitoring
6.3.4. Sales and Marketing Management
6.3.5. Risk and Compliance Management
6.3.6. Sentiment Analysis
6.3.7. Other Applications
6.4. Y-o-Y Growth Trend Analysis By Application, 2017-2021
6.5. Absolute $ Opportunity Analysis By Application, 2022-2032
7. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Deployment Mode
7.1. Introduction / Key Findings
7.2. Historical Market Size Value (US$ Mn) Analysis By Deployment Mode, 2017-2021
7.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Deployment Mode, 2022-2032
7.3.1. On-premises
7.3.2. Cloud
7.4. Y-o-Y Growth Trend Analysis By Deployment Mode, 2017-2021
7.5. Absolute $ Opportunity Analysis By Deployment Mode, 2022-2032
8. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Organization Size
8.1. Introduction / Key Findings
8.2. Historical Market Size Value (US$ Mn) Analysis By Organization Size, 2017-2021
8.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Organization Size, 2022-2032
8.3.1. Large Enterprises
8.3.2. SMEs
8.4. Y-o-Y Growth Trend Analysis By Organization Size, 2017-2021
8.5. Absolute $ Opportunity Analysis By Organization Size, 2022-2032
9. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Vertical
9.1. Introduction / Key Findings
9.2. Historical Market Size Value (US$ Mn) Analysis By Vertical, 2017-2021
9.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Vertical, 2022-2032
9.3.1. BFSI
9.3.2. IT and Telecom
9.3.3. Media and Entertainment
9.3.4. Healthcare and Life Sciences
9.3.5. Retail and e-commerce
9.3.6. Travel and Hospitality
9.3.7. Government and Defence
9.3.8. Other Verticals
9.4. Y-o-Y Growth Trend Analysis By Vertical, 2017-2021
9.5. Absolute $ Opportunity Analysis By Vertical, 2022-2032
10. Global Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Region
10.1. Introduction
10.2. Historical Market Size Value (US$ Mn) Analysis By Region, 2017-2021
10.3. Current Market Size Value (US$ Mn) Analysis and Forecast By Region, 2022-2032
10.3.1. North America
10.3.2. Latin America
10.3.3. Europe
10.3.4. Asia Pacific
10.3.5. MEA
10.4. Market Attractiveness Analysis By Region
11. North America Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Country
11.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021
11.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032
11.2.1. By Country
11.2.1.1. U.S.
11.2.1.2. Canada
11.2.2. By Component
11.2.3. By Application
11.2.4. By Deployment Mode
11.2.5. By Organization Size
11.2.6. By Vertical
11.3. Market Attractiveness Analysis
11.3.1. By Country
11.3.2. By Component
11.3.3. By Application
11.3.4. By Deployment Mode
11.3.5. By Organization Size
11.3.6. By Vertical
11.4. Key Takeaways
12. Latin America Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Country
12.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021
12.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032
12.2.1. By Country
12.2.1.1. Brazil
12.2.1.2. Mexico
12.2.1.3. Rest of Latin America
12.2.2. By Component
12.2.3. By Application
12.2.4. By Deployment Mode
12.2.5. By Organization Size
12.2.6. By Vertical
12.3. Market Attractiveness Analysis
12.3.1. By Country
12.3.2. By Component
12.3.3. By Application
12.3.4. By Deployment Mode
12.3.5. By Organization Size
12.3.6. By Vertical
12.4. Key Takeaways
13. Europe Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Country
13.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021
13.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032
13.2.1. By Country
13.2.1.1. Germany
13.2.1.2. Italy
13.2.1.3. France
13.2.1.4. U.K.
13.2.1.5. Spain
13.2.1.6. Russia
13.2.1.7. BENELUX
13.2.1.8. Rest of Europe
13.2.2. By Component
13.2.3. By Application
13.2.4. By Deployment Mode
13.2.5. By Organization Size
13.2.6. By Vertical
13.3. Market Attractiveness Analysis
13.3.1. By Country
13.3.2. By Component
13.3.3. By Application
13.3.4. By Deployment Mode
13.3.5. By Organization Size
13.3.6. By Vertical
13.4. Key Takeaways
14. Asia Pacific Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Country
14.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021
14.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032
14.2.1. By Country
14.2.1.1. China
14.2.1.2. Japan
14.2.1.3. South Korea
14.2.1.4. India
14.2.1.5. Rest of Asia Pacific
14.2.2. By Component
14.2.3. By Application
14.2.4. By Deployment Mode
14.2.5. By Organization Size
14.2.6. By Vertical
14.3. Market Attractiveness Analysis
14.3.1. By Country
14.3.2. By Component
14.3.3. By Application
14.3.4. By Deployment Mode
14.3.5. By Organization Size
14.3.6. By Vertical
14.4. Key Takeaways
15. MEA Speech and Voice Analytics Market Analysis 2017-2021 and Forecast 2022-2032, By Country
15.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021
15.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032
15.2.1. By Country
15.2.1.1. GCC
15.2.1.2. Rest of MEA
15.2.2. By Component
15.2.3. By Application
15.2.4. By Deployment Mode
15.2.5. By Organization Size
15.2.6. By Vertical
15.3. Market Attractiveness Analysis
15.3.1. By Country
15.3.2. By Component
15.3.3. By Application
15.3.4. By Deployment Mode
15.3.5. By Organization Size
15.3.6. By Vertical
15.4. Key Takeaways
16. Key Countries Speech and Voice Analytics Market Analysis
16.1. U.S.
16.1.1. Pricing Analysis
16.1.2. Market Share Analysis, 2021
16.1.2.1. By Component
16.1.2.2. By Application
16.1.2.3. By Deployment Mode
16.1.2.4. By Organization Size
16.1.2.5. By Vertical
16.2. Canada
16.2.1. Pricing Analysis
16.2.2. Market Share Analysis, 2021
16.2.2.1. By Component
16.2.2.2. By Application
16.2.2.3. By Deployment Mode
16.2.2.4. By Organization Size
16.2.2.5. By Vertical
16.3. Brazil
16.3.1. Pricing Analysis
16.3.2. Market Share Analysis, 2021
16.3.2.1. By Component
16.3.2.2. By Application
16.3.2.3. By Deployment Mode
16.3.2.4. By Organization Size
16.3.2.5. By Vertical
16.4. Mexico
16.4.1. Pricing Analysis
16.4.2. Market Share Analysis, 2021
16.4.2.1. By Component
16.4.2.2. By Application
16.4.2.3. By Deployment Mode
16.4.2.4. By Organization Size
16.4.2.5. By Vertical
16.5. Argentina
16.5.1. Pricing Analysis
16.5.2. Market Share Analysis, 2021
16.5.2.1. By Component
16.5.2.2. By Application
16.5.2.3. By Deployment Mode
16.5.2.4. By Organization Size
16.5.2.5. By Vertical
16.6. Germany
16.6.1. Pricing Analysis
16.6.2. Market Share Analysis, 2021
16.6.2.1. By Component
16.6.2.2. By Application
16.6.2.3. By Deployment Mode
16.6.2.4. By Organization Size
16.6.2.5. By Vertical
16.7. Italy
16.7.1. Pricing Analysis
16.7.2. Market Share Analysis, 2021
16.7.2.1. By Component
16.7.2.2. By Application
16.7.2.3. By Deployment Mode
16.7.2.4. By Organization Size
16.7.2.5. By Vertical
16.8. France
16.8.1. Pricing Analysis
16.8.2. Market Share Analysis, 2021
16.8.2.1. By Component
16.8.2.2. By Application
16.8.2.3. By Deployment Mode
16.8.2.4. By Organization Size
16.8.2.5. By Vertical
16.9. U.K.
16.9.1. Pricing Analysis
16.9.2. Market Share Analysis, 2021
16.9.2.1. By Component
16.9.2.2. By Application
16.9.2.3. By Deployment Mode
16.9.2.4. By Organization Size
16.9.2.5. By Vertical
16.10. Spain
16.10.1. Pricing Analysis
16.10.2. Market Share Analysis, 2021
16.10.2.1. By Component
16.10.2.2. By Application
16.10.2.3. By Deployment Mode
16.10.2.4. By Organization Size
16.10.2.5. By Vertical
16.11. Russia
16.11.1. Pricing Analysis
16.11.2. Market Share Analysis, 2021
16.11.2.1. By Component
16.11.2.2. By Application
16.11.2.3. By Deployment Mode
16.11.2.4. By Organization Size
16.11.2.5. By Vertical
16.12. BENELUX
16.12.1. Pricing Analysis
16.12.2. Market Share Analysis, 2021
16.12.2.1. By Component
16.12.2.2. By Application
16.12.2.3. By Deployment Mode
16.12.2.4. By Organization Size
16.12.2.5. By Vertical
16.13. China
16.13.1. Pricing Analysis
16.13.2. Market Share Analysis, 2021
16.13.2.1. By Component
16.13.2.2. By Application
16.13.2.3. By Deployment Mode
16.13.2.4. By Organization Size
16.13.2.5. By Vertical
16.14. Japan
16.14.1. Pricing Analysis
16.14.2. Market Share Analysis, 2021
16.14.2.1. By Component
16.14.2.2. By Application
16.14.2.3. By Deployment Mode
16.14.2.4. By Organization Size
16.14.2.5. By Vertical
16.15. South Korea
16.15.1. Pricing Analysis
16.15.2. Market Share Analysis, 2021
16.15.2.1. By Component
16.15.2.2. By Application
16.15.2.3. By Deployment Mode
16.15.2.4. By Organization Size
16.15.2.5. By Vertical
16.16. India
16.16.1. Pricing Analysis
16.16.2. Market Share Analysis, 2021
16.16.2.1. By Component
16.16.2.2. By Application
16.16.2.3. By Deployment Mode
16.16.2.4. By Organization Size
16.16.2.5. By Vertical
16.17. GCC Countries
16.17.1. Pricing Analysis
16.17.2. Market Share Analysis, 2021
16.17.2.1. By Component
16.17.2.2. By Application
16.17.2.3. By Deployment Mode
16.17.2.4. By Organization Size
16.17.2.5. By Vertical
17. Market Structure Analysis
17.1. Competition Dashboard
17.2. Competition Benchmarking
17.3. Market Share Analysis of Top Players
17.3.1. By Regional
17.3.2. By Component
17.3.3. By Application
17.3.4. By Deployment Mode
17.3.5. By Organization Size
17.3.6. By Vertical
18. Competition Analysis
18.1. Competition Deep Dive
18.1.1. Micro Focus International PLC
18.1.1.1. Overview
18.1.1.2. Product Portfolio
18.1.1.3. Profitability by Market Segment
18.1.1.4. Sales Footprint
18.1.1.5. Strategy Overview
18.1.1.5.1. Marketing Strategy
18.1.1.5.2. Product Strategy
18.1.2. Google
18.1.2.1. Overview
18.1.2.2. Product Portfolio
18.1.2.3. Profitability by Market Segment
18.1.2.4. Sales Footprint
18.1.2.5. Strategy Overview
18.1.2.5.1. Marketing Strategy
18.1.2.5.2. Product Strategy
18.1.3. Amazon Web Services
18.1.3.1. Overview
18.1.3.2. Product Portfolio
18.1.3.3. Profitability by Market Segment
18.1.3.4. Sales Footprint
18.1.3.5. Strategy Overview
18.1.3.5.1. Marketing Strategy
18.1.3.5.2. Product Strategy
18.1.4. Genesys Telecommunications
18.1.4.1. Overview
18.1.4.2. Product Portfolio
18.1.4.3. Profitability by Market Segment
18.1.4.4. Sales Footprint
18.1.4.5. Strategy Overview
18.1.4.5.1. Marketing Strategy
18.1.4.5.2. Product Strategy
18.1.5. Avaya, Inc.
18.1.5.1. Overview
18.1.5.2. Product Portfolio
18.1.5.3. Profitability by Market Segment
18.1.5.4. Sales Footprint
18.1.5.5. Strategy Overview
18.1.5.5.1. Marketing Strategy
18.1.5.5.2. Product Strategy
18.1.6. Verint System Inc.
18.1.6.1. Overview
18.1.6.2. Product Portfolio
18.1.6.3. Profitability by Market Segment
18.1.6.4. Sales Footprint
18.1.6.5. Strategy Overview
18.1.6.5.1. Marketing Strategy
18.1.6.5.2. Product Strategy
18.1.7. CallMiner
18.1.7.1. Overview
18.1.7.2. Product Portfolio
18.1.7.3. Profitability by Market Segment
18.1.7.4. Sales Footprint
18.1.7.5. Strategy Overview
18.1.7.5.1. Marketing Strategy
18.1.7.5.2. Product Strategy
18.1.8. Nexidia
18.1.8.1. Overview
18.1.8.2. Product Portfolio
18.1.8.3. Profitability by Market Segment
18.1.8.4. Sales Footprint
18.1.8.5. Strategy Overview
18.1.8.5.1. Marketing Strategy
18.1.8.5.2. Product Strategy
18.1.9. Nice Systems
18.1.9.1. Overview
18.1.9.2. Product Portfolio
18.1.9.3. Profitability by Market Segment
18.1.9.4. Sales Footprint
18.1.9.5. Strategy Overview
18.1.9.5.1. Marketing Strategy
18.1.9.5.2. Product Strategy
18.1.10. Calabrio
18.1.10.1. Overview
18.1.10.2. Product Portfolio
18.1.10.3. Profitability by Market Segment
18.1.10.4. Sales Footprint
18.1.10.5. Strategy Overview
18.1.10.5.1. Marketing Strategy
18.1.10.5.2. Product Strategy
19. Assumptions & Acronyms Used20. Research Methodology

Companies Mentioned

  • Micro Focus International PLC
  • Google
  • Amazon Web Services (AWS)
  • Genesys Telecommunications
  • Avaya Inc.
  • Verint System Inc.
  • CallMiner
  • Nexidia
  • Nice Systems
  • Calabrio