With Tribunal cases rarely out of the news these days, the #metoo and #BlackLivesMatter movements have raised awareness of these issues to another level. HR and management teams need to be fully aware of what signs to look out for to identify issues, how to prevent the wrong culture from being established in their business, and what to do if instances or complaints arise.
This course will not only look at the legal implications of dealing with complaints and workplace issues but will also equip you with a very practical perspective on how to manage them when they do arise and how to take steps to avoid them arising in the first place.
The expert trainer will also give you all the information you will need on the latest government guidelines and how to ensure your relevant policies and practices are up to date and in line with best practices.
Finally, we will additionally consider how unconscious bias and microaggressions can be recognised and eliminated from all areas of an employee's life cycle and give attendees the knowledge they need to coach line managers and others to avoid these issues occurring from recruitment through to termination.
Benefits of attending
By attending this programme, you will be able to:
- Boost your knowledge of the different types of discrimination
- Identify the legal principles related to discrimination legislation
- Recognise the potential hotspots throughout the employment lifecycle
- Understand your liability as the employer and as an employee
- Get to grips with the latest government guidelines and codes of practice
- Be confident in dealing with issues as they arise, including what action to take, from feedback to disciplinary
- Appreciate the differences between bullying and harassment
- Consider unconscious bias and understand how to avoid it
- Identify microaggressions and learn how to be an active bystander for others using the 4 D model
- Realise what the consequences can be if a situation isn't handled correctly
- Learn from the latest case law examples
- Apply essential policies and procedures in your workplace
Speakers
Toni Trevett,
CompleteHR LtdToni Trevett is a director of CompleteHR Ltd, an HR consultant, and a coach, mediator and trainer specialising in HR/people management skills, employment law, management development and personal development. She has experience of working with a variety of large and small organisations and has considerable experience of work in both the public and private sector. Clients include British American Tobacco, Schlumberger, Stihl, Shell, The Telegraph, Dairy Crest, Bywaters, NATS the ACCA, AAT and many more. She was formerly a human resources director within the BAA plc group. She is a fellow of the Chartered Institute of Personnel and Development and a member with over 20 years standing of the Employment Tribunal judiciary, hearing cases in London and the South East. In addition to her training work she conducts investigations and hearings for clients on disciplinary, grievance, discrimination, harassment and bullying issues and is also a workplace mediator.
Who Should Attend
All staff with a people management aspect to their role. This includes HR advisors and specialists from business partners to HR directors including:
- Line managers
- HR managers and directors
- HR business partners
- HR specialists
- HR controllers
- HR advisors
- HR officers and other HR professionals
This course is also applicable to directors and owners of SMEs who need to fully understand their responsibilities and the implications of the law in this people management area.
