Field Service Management Market by Solution, by Deployment Mode, for Verticals - Global Industry Perspective, Comprehensive Analysis and Forecast, 2017 - 2023

  • ID: 4601107
  • Report
  • Region: Global
  • 110 pages
  • Zion Market Research
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The report covers forecast and analysis for the field service management market on a global and regional level. The study provides historic data of 2015, 2016 and 2017 along with a forecast from 2018 to 2023 based on revenue (USD Billion). The study includes drivers and restraints for the field service management market along with the impact they have on the demand over the forecast period. Additionally, the report includes the study of opportunities available in the field service management market on a global level.

In order to give the users of this report a comprehensive view of the field service management market, we have included a detailed competitive scenario and product portfolio of key vendors. To understand the competitive landscape in the market, an analysis of Porters five forces model for the field service management market has also been included. The study encompasses a market attractiveness analysis, wherein all segments are benchmarked based on their market size, growth rate, and general attractiveness.

Field service management market is segmented based on the solution, deployment mode, vertical and region. Solution segments included in this market are work order management, inventory management, customer management, mobile field service management, schedule, dispatch route optimization, billing, invoicing mobile payments and others. Deployment mode segment includes on-premises and cloud. The vertical segment includes BFSI, manufacturing, telecom IT, retail, transportation logistics, healthcare and others. The regional segmentation includes the current and forecast demand for North America, Europe, Asia Pacific, Latin America and the Middle East and Africa with its further bifurcation into major countries including U.S., France, UK, Germany, China, India, Japan, and Brazil.

The report covers detailed competitive outlook including company profiles of the key participants operating in the global field service management market. Key players profiled in this report include Oracle Corporation, SAP SE, ClickSoftware Technologies Ltd., Astea International Inc., Coresystems AG, IFS AB, Microsoft Corporation, Praxedo, Retriever Communications Pty Ltd., and ServiceMax, Inc.

The report segments the global field service management market into:

Global Field Service Management Market: Solution Segment Analysis

Work Order Management

Inventory Management

Customer Management

Mobile Field Service Management

Schedule, Dispatch Route Optimization

Billing, Invoicing Mobile Payments

Others

Global Field Service Management Market: Deployment Mode Segment Analysis

On-premises

Cloud

Global Field Service Management Market: Vertical Segment Analysis

BFSI

Manufacturing

Telecom IT

Retail

Transportation Logistics

Healthcare

Others

Global Field Service Management Market: Regional Segment Analysis

North America

The U.S.

Europe

UK

France

Germany

Asia Pacific

China

Japan

India

Latin America

Brazil

Middle East and Africa
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1. Introduction
1.1. Report Description and Scope
1.2. Research Scope
1.3. Research Methodology
1.3.1. Market Research Process
1.3.2. Market Research Methodology

2. Executive Summary
2.1. Global Field Service Management Market, 2015-2023 (USD Billion)
2.2. Global Field Service Management Market: Snapshot

3. Field Service Management - Market Dynamics
3.1. Introduction
3.2. Market Drivers
3.2.1. Global Field Service Management Market Drivers: Impact Analysis
3.2.2. Growing use of wearable devices and mobile apps among field workers
3.2.3. Efficient project planning
3.3. Market Restraints
3.3.1. Security concerns related to data discretion
3.3.2. High cost of field service management software and solutions
3.4. Opportunities
3.4.1. Need for better performance analysis and integration
3.5. Porters Five Forces Analysis
3.5.1. Bargaining Power of Suppliers
3.5.2. Bargaining Power of Buyers
3.5.3. Threat From New Entrants
3.5.4. Threat From New Substitutes
3.5.5. Degree of Competition
3.6. Market Attractiveness Analysis
3.6.1. Market Attractiveness Analysis, by Solution Segment
3.6.2. Market Attractiveness Analysis, by Deployment Mode Segment
3.6.3. Market Attractiveness Analysis, by Vertical Segment
3.6.4. Market Attractiveness Analysis, by Regional Segment

4. Global Field Service Management Market - Competitive Landscape
4.1. Company Market Share Analysis (Subject to Data Availability)
4.1.1. Global Field Service Management Market: Company Market Share, 2017
4.2. Strategic Development
4.2.1. Acquisitions Mergers
4.2.2. New Product Launch
4.2.3. Agreements, Partnerships, Collaborations and Joint Ventures
4.2.4. Research and Development, Product and Regional Expansion

5. Global Field Service Management Market - Solution Segment Analysis
5.1. Global Field Service Management Market: Solution Overview
5.1.1. Global Field Service Management Market Revenue Share, by Solution, 2017 and 2023
5.2. Work Order Management
5.2.1. Global Field Service Management Market by Work Order Management, 2015-2023 (USD Billion)
5.3. Inventory Management
5.3.1. Global Field Service Management Market by Inventory Management, 2015-2023 (USD Billion)
5.4. Customer Management
5.4.1. Global Field Service Management Market by Customer Management, 2015-2023 (USD Billion)
5.5. Mobile Field Service Management
5.5.1. Global Field Service Management Market by Mobile Field Service Management, 2015-2023 (USD Billion)
5.6. Schedule, Dispatch, Route Optimization
5.6.1. Global Field Service Management Market by Schedule, Dispatch, Route Optimization, 2015-2023 (USD Billion)
5.7. Billing, Invoicing, Mobile Payments
5.7.1. Global Field Service Management Market by Billing, Invoicing, Mobile Payments, 2015-2023 (USD Billion)
5.8. Others
5.8.1. Global Field Service Management Market by Other Solutions, 2015-2023 (USD Billion)

6. Global Field Service Management Market - Deployment Mode Segment Analysis
6.1. Global Field Service Management Market: Deployment Mode Overview
6.1.1. Global Field Service Management Market Revenue Share, by Deployment Mode, 2017 and 2023
6.2. On-premises
6.2.1. Global Field Service Management Market for On-premises, 2015-2023 (USD Billion)
6.3. Cloud
6.3.1. Global Field Service Management Market for Cloud, 2015-2023 (USD Billion)

7. Global Field Service Management Market - Vertical Segment Analysis
7.1. Global Field Service Management Market: Vertical Overview
7.1.1. Global Field Service Management Market Revenue Share, by Vertical, 2017 and 2023
7.2. Manufacturing
7.2.1. Global Field Service Management Market for Manufacturing, 2015-2023 (USD Billion)
7.3. BFSI
7.3.1. Global Field Service Management Market for BFSI, 2015-2023 (USD Billion)
7.4. Telecom IT
7.4.1. Global Field Service Management Market for Telecom IT, 2015-2023 (USD Billion)
7.5. Transportation Logistics
7.5.1. Global Field Service Management Market for Transportation Logistics, 2015-2023 (USD Billion)
7.6. Healthcare
7.6.1. Global Field Service Management Market for Healthcare, 2015-2023 (USD Billion)
7.7. Retail
7.7.1. Global Field Service Management Market for Retail, 2015-2023 (USD Billion)
7.8. Others
7.8.1. Global Field Service Management Market for Other Verticals, 2015-2023 (USD Billion)

8. Global Field Service Management Market - Regional Segment Analysis
8.1. Global Field Service Management Market: Regional Overview
8.1.1. Global Field Service Management Market Revenue Share, by Region, 2017 and 2023
8.2. North America
8.2.1. North America Field Service Management Market, 2015-2023 (USD Billion)
8.2.2. North America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.2.3. North America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.2.4. North America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.2.5. U.S.
8.2.5.1. U.S. Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.2.5.2. U.S. Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.2.5.3. U.S. Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.3. Europe
8.3.1. Europe Field Service Management Market, 2015-2023 (USD Billion)
8.3.2. Europe Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.3.3. Europe Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.3.4. Europe Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.3.5. France
8.3.5.1. France Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.3.5.2. France Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.3.5.3. France Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.3.6. UK
8.3.6.1. UK Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.3.6.2. UK Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.3.6.3. UK Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.3.7. Germany
8.3.7.1. Germany Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.3.7.2. Germany Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.3.7.3. Germany Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.4. Asia Pacific
8.4.1. Asia Pacific Field Service Management Market, 2015-2023 (USD Billion)
8.4.2. Asia Pacific Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.4.3. Asia Pacific Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.4.4. Asia Pacific Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.4.5. India
8.4.5.1. India Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.4.5.2. India Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.4.5.3. India Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.4.6. China
8.4.6.1. China Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.4.6.2. China Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.4.6.3. China Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.4.7. Japan
8.4.7.1. Japan Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.4.7.2. Japan Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.4.7.3. Japan Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.5. Latin America
8.5.1. Latin America Field Service Management Market, 2015-2023 (USD Billion)
8.5.2. Latin America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.5.3. Latin America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.5.4. Latin America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.5.5. Brazil
8.5.5.1. Brazil Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.5.5.2. Brazil Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.5.5.3. Brazil Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)
8.6. Middle East and Africa
8.6.1. Middle East and Africa Field Service Management Market, 2015-2023 (USD Billion)
8.6.2. Middle East and Africa Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)
8.6.3. Middle East and Africa Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)
8.6.4. Middle East and Africa Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

9. Company Profile
9.1. Oracle Corporation
9.1.1. Overview
9.1.2. Financials
9.1.3. Product Portfolio
9.1.4. Business Strategy
9.1.5. Recent development
9.2. SAP SE
9.2.1. Overview
9.2.2. Financials
9.2.3. Product Portfolio
9.2.4. Business Strategy
9.2.5. Recent Development
9.3. ClickSoftware Technologies Ltd.
9.3.1. Overview
9.3.2. Financials
9.3.3. Product Portfolio
9.3.4. Business Strategy
9.3.5. Recent Development
9.4. Astea International Inc.
9.4.1. Overview
9.4.2. Financials
9.4.3. Product Portfolio
9.4.4. Business Strategy
9.4.5. Recent Development
9.5. Coresystems AG
9.5.1. Overview
9.5.2. Financial
9.5.3. Product Portfolio
9.5.4. Business Strategy
9.5.5. Recent Development
9.6. IFS AB
9.6.1. Overview
9.6.2. Financial
9.6.3. Product portfolio
9.6.4. Business Strategy
9.6.5. Recent Development
9.7. Microsoft Corporation
9.7.1. Overview
9.7.2. Financial
9.7.3. Product portfolio
9.7.4. Business Strategy
9.7.5. Recent Development
9.8. Praxedo
9.8.1. Overview
9.8.2. Financial
9.8.3. Product Portfolio
9.8.4. Business Strategy
9.8.5. Recent Development
9.9. Retriever Communications Pty Ltd.
9.9.1. Overview
9.9.2. Financial
9.9.3. Product Portfolio
9.9.4. Business Strategy
9.9.5. Recent Development
9.10. ServiceMax, Inc.
9.10.1. Overview
9.10.2. Financial
9.10.3. Product Portfolio
9.10.4. Business Strategy
9.10.5. Recent Development
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