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Agent Performance Optimization (APO) - Global Strategic Business Report
Global Industry Analysts, Inc, Aug 2011, Pages: 482
This report analyzes the worldwide markets for Agent Performance Optimization (APO) in US$ Million. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. A six-year historic analysis is also provided for these markets.
The report profiles 45 companies including many key and niche players such as
Aspect Software Inc.
- Autonomy Corporation PLC
- Bay Bridge Decision Technologies Inc.
- Calabrio Inc.
- CallMiner Inc.
- ClickFox Inc.
- Enkata
- Envision Telephony Inc.
- Genesys Telecommunications Laboratories Inc.
- GMT Corporation
- HigherGroundInc.
- Interactive Intelligence Inc.
- InVision Software AG
- Merced Systems Inc.
- Nexidia Inc.
- NICE Systems Ltd.
- TELEOPTI AB
- Verint Systems Inc.
- Voice Print International Inc.
- Upstream Works Software Ltd.
- UTOPY Inc.
Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.
Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks.
For information on site licence pricing please click on Enquire before buying
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