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2015 Q1 Update: WebRTC Market Status & Forecasts Report

  • ID: 3608202
  • March 2015
  • Region: Global
  • 240 Pages
  • Disruptive Analysis
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2bn Consumers & 900m Business Users by 2019

The all-new Q1 2015 update, provided together with the full reference report from Sep'14, covers all the key WebRTC use-cases & companies within:

- Enterprise communications
- Telecom service providers
- Consumer web & mobile apps
- M2M & IoT
- WebRTC PaaS providers & APIs

The report contains the most detailed & comprehensive forecasts on WebRTC adoption available from any analyst firm:

- WebRTC-capable device numbers, by PC/phone/tablet/M2M & geographic region
- Consumer WebRTC users for standalone & app-embedded voice/video
- Business WebRTC users for contact centres, UC and "Disunified" communications
- Telco WebRTC users for VoIP/VoLTE extension, Telco-OTT services & cable/IPTV
- M2M/IoT estimates for WebRTC integration

The report & Q1 update also has detailed qualitative analysis & examples of use-cases, live deployed services and lists of vendors in all the key areas. It covers the critical strategic issues facing WebRTC (standards, browser support, business models, regulation etc) and provides actionable recommendations for the main stakeholder groups. It also has comprehensive background READ MORE >

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2015 UPDATE

1. Executive Summary

2. Strategic WebRTC sector developments
- Overview
- Standards progress
- Video codecs
- ORTC & Microsoft
- Apple
- Mobile WebRTC
- Federation & WebRTC
- WebRTC, IoT & the road to contextual comms

3. Use-case overview

4. WebRTC Platforms, Gateways, Tools & APIs
- Overview
- Vendors vs. cloud PaaS providers
- Complete solution sets

5. WebRTC & Enterprise Communications
- Unified/Disunified communications & collaboration
- Customer service & support
- Verticalisation

6. WebRTC & Telecom Service Providers
- Conference presentations
- WiFi-calling vs. WebRTC
- VoLTE & ViLTE
- WebRTC vs. alternative mechanisms for IMS extension
- Telco vendors and WebRTC
- Telcos as end-users of WebRTC

7. WebRTC & Consumer Web & Apps
- Mainstream apps: Calling, messaging, social networking
- Developer Awareness: Evangelising WebRTC

8. WebRTC, Data, IoT & Emerging Use-Cases

9. Market forecast updates
- Device support
- PCs
- Smartphones and tablets
- Telecoms use-cases
- Enterprise use-cases
- Contact centres
- UC / DUC systems & WebRTC
- Consumer use-cases
- Summary

FULL SEPTEMBER 2014 REPORT

1. Executive Summary and Recommendations
- Strategic issues
- What has changed since 2013?
- Use cases & market segment
- Device support forecasts
- WebRTC adoption forecasts
- WebRTC industry timeline 2014-2019
- Companies & vendors
- Recommendations
-- For web & app developers
-- For telecom operators
-- For enterprise IT & telecom end-users & suppliers
-- For network vendors & cloud platforms
-- For VoIP, video & messaging providers
-- For industry bodies & regulators
-- For investors & consultants

2. Strategic Issues for WebRTC in 2014/15
- What is WebRTC & why is it important?
- WebRTC standards evolution
- Mainstream developer awareness & adoption
- The battle for the soul of WebRTC: Beyond the Browser
- Value-chain Richness & “The WebRTC Ecosystem”
- The Emergence of Mobile WebRTC
- Participation of key players
- Usability and interaction design
- The mix of WebRTC voice, video and data
- Regulatory considerations
- Evolving attitudes to interoperability
- Regional differences within WebRTC
- New monetisation and business models

3. WebRTC Device Support Forecasts
- Introduction
- PC support of WebRTC
- Smartphone support of WebRTC
- Tablet support of WebRTC
- TV & M2M/IoT support of WebRTC
- Summary

4. WebRTC Platforms, Gateways, Tools & APIs
- Introduction
- What is needed to develop and launch a WebRTC service?
- Market categorisation & vendor/PaaS fragmentation
- Platform use-cases & differentiating dimensions
- What to develop in-house, what to outsource?
- Platform/API providers: industry dynamics
- WebRTC Platforms/APIs conclusions & predictions

5. WebRTC & Enterprise Communications
- WebRTC for business: The Big Picture
- Contact centres & customer support / interaction-- Contact centres & customer interaction: Key background issues and trends
-- Customer interaction: WebRTC use-cases, roles and adoption drivers
-- Amazon Mayday as a Catalyst
-- Growth of multi-channel & web live-chat
-- Customer interaction: WebRTC deployment
-- Contact centre outsourcing
-- Customer interaction: WebRTC vendor strategies
- B2B Conferencing
-- Conferencing: Key background issues and trends
-- Conferencing: WebRTC use-cases, roles and adoption drivers
-- Conferencing: WebRTC challenges and limitations
-- Conferencing: WebRTC vendor strategies
- Unified communications, IP-PBXs & collaboration
-- Overview
-- UC defined: Key background issues and trends
-- UC: WebRTC use-cases, roles and adoption drivers
-- UC: WebRTC challenges and limitations
-- UC: WebRTC vendor strategies
- Application-embedded WebRTC
- Enterprise WebRTC adoption & forecasts
-- Overview
-- Business demographics
-- Adoption of WebRTC in UC, collaboration & business apps
-- Contact centre adoption of WebRTC
-- Sensitivities

6. WebRTC & Telecom Service Providers
- Introduction & overview
- Key background trends for telcos & SPs
- Telcos’ current involvement with WebRTC-- Overview of WebRTC service segments & business models
-- Telco network & IMS/VoLTE/RCS extension
-- The extension strategy
-- WebRTC & VoIP/VoLTE extension
-- Developer IMS/WebRTC APIs
-- WebRTC standards evolution for telcos
-- WebRTC to extend RCS / joyn
-- TV & cable integration of WebRTC
-- Non-mainstream communications service providers
- Non-integrated Telco WebRTC
-- Build vs. buy vs. resell vs. acquire etc.
-- Massmarket telco-OTT VoIP & video-call services
-- WebRTC + telco developer / API initiatives
-- Enterprise & cloud
-- Digital Home services
-- Internal uses for WebRTC at telcos
-- Investment, incubation etc
Carrier-focused vendor landscape
-- Telecom WebRTC adoption & forecasts
-- VoIP/VoLTE+WebRTC forecasts
-- Telco-OTT VoIP/video WebRTC forecasts
-- Cable/IPTV WebRTC forecasts

7. WebRTC & Consumer Web & Apps
- General drivers and inhibitors for consumer WebRTC
- Mobile WebRTC Apps
- Video Chat & General Communications
- Social Networking & Messaging
- Games, Entertainment, Music & Media
- Personal Productivity, Tuition & Online Life
- Dating & Adult
- Advertising
- Consumer WebRTC adoption & forecasts
-- Standalone consumer WebRTC VoIP/video forecasts
-- Embedded consumer WebRTC forecasts

8. WebRTC, Data, IoT & Emerging Use-Cases
- DataChannel evolution
- M2M / IoT
- Emergency Communications & Public Safety
- Forecasts for M2M/IOT & WebRTC

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Key questions answered by the report & update include:

- How many people will use WebRTC for key applications? On which devices?
- What is "embedded" or "contextual" communications? Where is it appearing first?
- Where will contact centres exploit WebRTC? How many seats?
- How will WebRTC work in mobile? In browsers or native apps?
- Will WebRTC drive the use of Unified or Disunified communications in enterprise?
- What is the role of telcos in WebRTC? Will they integrate it with IMS?
- Are network equipment & gateway providers competing with cloud/PaaS players?

Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown

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  • Quick Help: The report will be emailed to you. The report is sent in PDF format. This is a single user license, allowing one specific user access to the product.

  • Quick Help: The report will be emailed to you. The report is sent in PDF format. This is an enterprise license, allowing all employees within your organisation access to the product.

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