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SMB Unified Communication (UC) Market in the US 2012-2016 - Product Image

SMB Unified Communication (UC) Market in the US 2012-2016

  • ID: 2703191
  • November 2013
  • Region: United States
  • 92 Pages
  • TechNavio

FEATURED COMPANIES

  • Alcatel-Lucent S.A.
  • Avaya Inc.
  • Cisco Systems Inc.
  • Digium Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • MORE

The analysts forecast the SMB UC Market in the US to grow at a CAGR of 13.18 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increased need for affordable enterprise communication solutions. The Unified Communication market in SMBs in the US has also been witnessing an increasing demand for enterprise mobility. However, the need for high initial investment by SMBs for the installation of UC components could pose a challenge to the growth of this market.

The report, the Unified Communication Market in SMBs in the US 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report focuses on the US; it also covers the Unified Communication market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

The key vendors dominating this market space are Alcatel-Lucent S.A., Avaya Inc., Cisco Systems Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., ShorTel Inc., and Siemens Enterprise Communications Inc.

Other vendors mentioned in the report are Digium Inc., Interactive Intelligence GRO., and Toshiba Inc.

Key questions answered in this report:
- What will the market size be in 2016 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

FEATURED COMPANIES

  • Alcatel-Lucent S.A.
  • Avaya Inc.
  • Cisco Systems Inc.
  • Digium Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • MORE

01. Executive Summary
02. Scope of the Report
02.1 Market Overview
02.2 Product Offerings
03. Market Research Methodology
03.1 Market Research Process
03.2 Research Design
03.3 Research Methodology
04. List of Abbreviations
05. Introduction
06. Market Landscape
06.1 Market Overview
06.2 Market Size and Forecast
06.3 Five Forces Analysis
07. Unified Communication Market in the US by End-user Segmentation
07.1 Enterprise Unified Communications Market by Network Segmentation
08. Market Segmentation by Network
08.1 UC Market in SMBs in the US by Network Segmentation 2012-2016
08.2 UC Market in SMBs in the US by On Premises Network Segment
08.2.1 Market Size and Forecast
08.3 UC Market in SMBs in the US by On Demand Network Segment
08.3.1 Market Size and Forecast
08.4 UC Market in SMBs in the US by On Device Network Segment
08.4.1 Market Size and Forecast
09. Market Segmentation by Users
09.1 UC Market in SMBs in the US by Users Segmentation 2012-2016
09.2 UC Market in SMBs having < 20 Users in the US
09.2.1 Market Size and Forecast
09.3 UC Market in SMBs having 21-49 Users in the US
09.3.1 Market Size and Forecast
09.4 UC Market in SMBs having 50-249 Users in the US
09.4.1 Market Size and Forecast
09.5 UC Market in SMBs having 250-499 Users in the US
09.5.1 Market Size and Forecast
10. Buying Criteria
11. Market Growth Drivers
12. Drivers and their Impact
13. Market Challenges
14. Impact of Drivers and Challenges
15. Market Trends
16. Trends and their Impact
17. Vendor Landscape
17.1 Competitive Scenario
17.2 Market Share Analysis 2012
17.3 Other Prominent Vendors
18. Key Vendor Analysis
18.1 Alcatel-Lucent S.A.
Business Overview
Key Information
SWOT Analysis
18.2 Avaya Inc.
Business Overview
Key Information
SWOT Analysis
18.3 Cisco Systems Inc.
Business Overview
Key Information
SWOT Analysis
18.4 Microsoft Corp.
Business Overview
Key Information
SWOT Analysis
18.5 Mitel Networks Corp.
Business Overview
Key Information
SWOT Analysis
18.6 NEC Corp.
Business Overview
Key Information
SWOT Analysis
18.7 ShorTel Inc.
Business Overview
Key Information
SWOT Analysis
18.8 Siemens Enterprise Communications Inc.
Business Overview
Key Information
SWOT Analysis
19. Other Reports in this Series

List of Exhibits
Exhibit 1: Enterprise Unified Communications by Types of Components Segments
Exhibit 2: Scope of the Unified Communication Market in SMBs in the US by Network Segments
Exhibit 3: Scope of the Unified Communication Market in SMBs in the US by Users
Exhibit 4: Market Research Methodology
Exhibit 5: Market Share of Users Category in SMBs in the US 2012
Exhibit 6: Unified Communications Market in SMBs in the US 2012-2016 (US$ billion)
Exhibit 7: Enterprise Unified Communications Market in the US by End-user Segmentation 2012
Exhibit 8: Enterprise Unified Communication by Network Segmentation
Exhibit 9: Unified Communication Market in SMBs in the US by Network Segmentation 2012
Exhibit 10: Unified Communication Market in SMBs in the US by Network Segmentation 2012-2016 (US$ million)
Exhibit 11: Comparative Position of SMBs by Network Segments in the UC Market in SMBs in the US
Exhibit 12: Unified Communication Market in SMBs in the US by On Premises Networks Segment 2012-2016 (US$ million)
Exhibit 13: Unified Communication Market in SMBs in the US by On Demand Networks Segment 2012-2016 (US$ million)
Exhibit 14: Unified Communication Market in SMBs in the US by On Device Networks Segment 2012-2016 (US$ million)
Exhibit 15: Unified Communication Market in SMBs in the US by Users Segmentation 2012-2016 (US$ million)
Exhibit 16: Comparative Position of SMBs by Users in the UC Market in SMBs in the US
Exhibit 17: Unified Communication Market in SMBs having < 20 Users in the US 2012-2016 (US$ million)
Exhibit 18: Unified Communication Market in SMBs having 21-49 Users in the US 2012-2016 (US$ million)
Exhibit 19: Unified Communication Market in SMBs having 50-249 Users in the US 2012-2016 (US$ million)
Exhibit 20: Unified Communication Market in SMBs having 250-499 Users in the US 2012-2016 (US$ million)
Exhibit 21: Enterprise Unified Communications Market in the US by Vendor Segmentation 2012
Exhibit 22: Growth rate Comparison

FEATURED COMPANIES

  • Alcatel-Lucent S.A.
  • Avaya Inc.
  • Cisco Systems Inc.
  • Digium Inc.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • MORE

Commenting on the report, an analyst from the team said: “Enterprise mobility is an important factor that can help organizations to increase productivity and flexibility in today's business environment. Enterprise mobility helps establish connections with businesses, workplace, and customers without time and location constraints. Moreover, the high penetration of smartphones in the US is driving the demand for UC solutions since they support a mobile workforce. Many UC providers and vendors have integrated mobile support and features that enhance the usage of smartphones in UC. For instance, features such as voicemail-to-text, fixed mobile convergence, and mobile presence have been introduced to enhance the communication experience of end-users. Thus, the increasing demand for enterprise mobility is an emerging trend that is expected to have a positive impact on the growth of the market during the forecast period.”

According to the report, one of the main drivers in this market is the increased need for affordable enterprise communication solutions. In the US, the infrastructure cost of enterprises is increasing rapidly owing to the growing employee strength. Hence, SMBs are looking to reduce their overall operational costs to maintain healthy profit margins. UC helps SMBs reduce their infrastructure cost and their communication and transportation costs.

Further, the report states that one of the major challenges in this market is the need for SMBS to make a high initial investment to install UC components. A UC system consists of components such as a telephony system, telepresence equipment, and internet connectivity. In addition, enterprises have to incur costs for high-speed internet connections.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

- Alcatel-Lucent S.A.
- Avaya Inc.
- Cisco Systems Inc.
- Digium Inc.
- Interactive Intelligence GRO.
- Microsoft Corp.
- Mitel Networks Corp.
- NEC Corp.
- ShorTel Inc.
- Siemens Enterprise Communications Inc.
- Toshiba Inc.

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