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Unified Communications (UC) is a term used to describe the integration of various communication methods, such as voice, video, instant messaging, and presence information, into a single platform. UC solutions are designed to improve communication and collaboration between employees, customers, and partners.
UC solutions are typically cloud-based, allowing users to access their communications from any device, anywhere. UC solutions also provide features such as presence information, which allows users to see when their contacts are available, and instant messaging, which allows users to communicate in real-time.
UC solutions are becoming increasingly popular in the business world, as they allow organizations to improve their communication and collaboration capabilities. Companies such as Microsoft, Cisco, Avaya, and RingCentral are leading the way in the UC market. Show Less Read more