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Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

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    Report

  • April 2020
  • Region: Switzerland
  • Paul Budde Communication Pty Ltd
  • ID: 4719673

Switzerland’s MNOs Prepare for Early 2019 Spectrum Auction

Switzerland has a sophisticated telecom sector and enjoys one of the highest broadband penetration rates within the European Union and among the OECD nations. Its competitive mobile market is served by three network operators and a small number of MVNOs while the broadband market is dominated by Swisscom and UPC Switzerland, though there are a large number of smaller players in the market, many providing services to local communities. UPC has gained scale in recent years by acquiring a number of its partner networks. The bid from the full-service provider Sunrise to acquire the operator was called off in late 2019.

Although not a member of the EU, the country's economic integration has meant that its telecom market deregulation has followed the EU's liberalisation framework, including the recent regulations on international voice roaming.

The country benefits from universal DSL infrastructure and an expansive cable broadband network, with effective cross-platform competition. The DSL sector commands a diminishing share of the market, while that for fibre has increased rapidly. UPC Switzerland offers broadband in most cities and towns, and its gigabit service is now available across its footprint This network upgrade spurred Swisscom to intensify its VDSL, G.fast and FttP network rollouts in a bid to remain competitive. Swisscom's planned infrastructure investment over the coming years has been facilitated by cooperative deals struck with regional utility companies.

The government has promoted technologies providing focus on ultra-fast' broadband, and by the end of 2020 fixed-line networks are expected to deliver at least 100Mb/s to 85% of the population. The extension of mobile broadband services from Swisscom and Sunrise is being supported by the operators closing down 2G infrastructure and repurposing spectrum and physical assets for LTE and, in future, 5G use. Although there are about 2,000 5G-ready mobile antennae, the environment agency in late 2019 urged canton governments to halt 5G transmissions (though development in 5G infrastructure can continue) pending further checks on the health implications of radiofrequency radiation.

This report presents an analysis of Switzerland's fixed-line telecom market, including an assessment of network infrastructure. It examines the regulatory environment and evaluates the strategies and performance of service providers including Swisscom, UPC Switzerland and Sunrise. The report also assesses the mobile market, including new technologies and profiles of the main operators. In addition, the report reviews the fixed and fixed-wireless broadband segments and the migration to a fibre-abased infrastructure. Subscriber forecasts to 2024 are provided covering a range of services.

The publisher notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments:
  • Environment agency concerns of 5G tower radiation results in halt of services;
  • Sunrise expands the reach of its 5G network;
  • Fine against Swisscom for unfair DSL pricing confirmed by Federal Supreme Court;
  • Salt extends the reach of its FttP footprint via Swiss Fibre deal;
  • Regulator concludes multi-spectrum auction for 5G services;
  • Sunrise and Swisscom to switch off 2G infrastructure;
  • Swisscom and Ericsson trial 10Gb/s 5G;
  • Federal Council adopts changes to Telecommunications Act;
  • Swisscom deploys LoRa networks;
  • Regulatory measures eliminate FttP network duplication, increase minimum internet speed on Swisscoms USO;
  • UPC Switzerland extends gigabit services across its footprint;

Report update includes the regulators market data for 2018, telcos operating and financial data to Q4 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital

Table of Contents

1 Key statistics
2 Regional European Market Comparison
2.1 Europe Telecom Maturity Index by tier
2.2 TMI versus GDP
2.3 Mobile and mobile broadband penetration
2.4 Fixed versus mobile broadband penetration
3 Country overview
4 COVID-19 and its impact on the telecom sector
4.1 Economic considerations and responses
4.2 Mobile devices
4.3 Subscribers
4.4 Infrastructure
5 Telecommunications market
5.1 Market analysis
5.2 Government ICT strategy
6 Regulatory environment
6.1 Historical overview
6.2 Regulatory authorities
6.3 Fixed-line developments
6.4 Fixed broadband developments
6.5 Mobile network developments
7 Mobile market
7.1 Market analysis
7.2 Mobile statistics
7.3 Mobile infrastructure
7.4 Mobile voice
7.5 Mobile data
7.6 Mobile broadband
7.7 Major mobile operators
7.8 Mobile content and applications
8 Fixed-line broadband market
8.1 Introduction and statistical overview
8.2 Market analysis
8.3 Broadband statistics
8.4 Fixed-line broadband technologies
9 Fixed network operators
9.1 Overview of the national telecom network
9.2 Swisscom
9.3 Sunrise
9.4 UPC Switzerland
9.5 Swiss Digital
10 Telecommunications infrastructure
10.1 Overview of the national telecom network
10.2 LoRa network
10.3 VoIP
10.4 Smart infrastructure
11 Digital economy
11.1 e-government
11.2 e-economy
11.3 e-health
12 Appendix Historic data13 Glossary of abbreviations14 Related reports
List of Tables
Table 1 Top Level Country Statistics and Telco Authorities Switzerland 2020 (e)
Table 2 Development of telecom market revenue, profit and investment 2009 2018
Table 3 Change in telecom market revenue by sector 2009 2018
Table 4 Development of telecom investment by sector 2009 2018
Table 5 Change in interconnection revenue 2009 - 2018
Table 6 Growth in the number of fully unbundled lines 2008 2019
Table 7 Growth in the number of bitstream access lines 2014 2017
Table 8 Decline in the number of fixed numbers ported 2009 2018
Table 9 Decline in the number of Call by Call and CPS lines 2009 2018
Table 10 Change in the number of mobile numbers ported and proportion to total 2009 2018
Table 11 Development of mobile roaming revenue by service 2013 2018
Table 12 Growth in the number of mobile subscribers and penetration rate 2009 2024
Table 13 Change in mobile market revenue 2009 2018
Table 14 Change in mobile sector investment (UMTS and total) 2009 2018
Table 15 Change in the market share of mobile subscribers by MNO 2009 2018
Table 16 Decline in the number of prepaid subscribers and market share 2009 2018
Table 17 Fall in the proportion Swisscom Mobile' prepaid share to total 2009 2019
Table 18 Development of geographic coverage by mobile technology 2010 2018
Table 19 Change in the number of 3G mobile subscribers 2010 2017
Table 20 Growth in the number of M2M connections 2014 2017
Table 21 Decline in SMS traffic 2009 2018
Table 22 Decline in MMS traffic 2009 2018
Table 23 Mobile internet subscribers by technology 2009 2018
Table 24 Growth in the number of active mobile broadband subscribers and penetration 2009 2024
Table 25 Growth in mobile data traffic 2008 2018
Table 26 Decline in Swisscom Mobile blended ARPU 2006 2019
Table 27 Decline in Swisscom Mobile's retail mobile revenue 2009 2019
Table 28 Change in Swisscom Mobile's subscribers by type 2006 2019
Table 29 Change in the number of Sunrise's mobile subscribers 2011 2019
Table 30 Development of Sunrise's mobile revenue (CHF) 2009 2019
Table 31 Development of Sunrise's mobile revenue by quarter (CHF) 2012 2019
Table 32 Decline in Sunrise's mobile ARPU 2011 2019
Table 33 Development of Salt Mobile's financial data (CHF) 2010 2019
Table 34 Fall in Salt Mobile's subscribers 2009 2019
Table 35 Growth in the number of UPC Switzerland's mobile subscribers 2016 2019
Table 36 Change in MVNO's market share of mobile subscribers 2008 2018
Table 37 Decline in the number of dial-up internet subscribers 2009 2018
Table 38 Growth in the number of fixed-line broadband subscribers and penetration 2009 2024
Table 39 Change in the number of fixed broadband subscribers by platform 2009 2018
Table 40 Change in fixed-line broadband market share by platform 2009 2018
Table 41 Fixed-line broadband market share by operator 2008 2018
Table 42 Development of fixed-line broadband penetration by platform 2004 2018
Table 43 Change in the number of fixed broadband connections by rate 2008 2018
Table 44 Change in the proportion of broadband connections by rate 2008 2018
Table 45 Change in the number of cable broadband subscribers 2009 2018
Table 46 Change in the number of UPC Switzerland' broadband subscribers 2007 2019
Table 47 Decline in the number of DSL accesses 2009 2018
Table 48 Growth in the number of Swisscom's fixed broadband subscribers 2009 2019
Table 49 Growth in the number of Sunrise's fixed broadband subscribers 2009 2019
Table 50 Development of Sunrise's broadband and TV revenue 2016 2019
Table 51 Change in the number of VDSL accesses 2009 2019
Table 52 Growth in the number of fibre connections by type 2009 2017
Table 53 Growth in the number of fibre subscribers 2007 2018
Table 54 Growth in the number of WiMAX broadband subscribers 2012 2017
Table 55 Change in the number of satellite broadband and telephony subscribers 2014 2017
Table 56 Change in the market share of fixed-line subscribers by operator 2007 2018
Table 57 Development of fixed-network revenue 2009 2017
Table 58 Development of Swisscom Group's financial data 2009 2019
Table 59 Development of Swisscom's domestic financial data by sector 2007 2019
Table 60 Change in the number of Swisscom's domestic fixed-voice, mobile, IPTV subscribers 2008 2019
Table 61 Development of Sunrise's revenue by service (CHF) 2009 2019
Table 62 Change in the number of Sunrise's subscribers by sector 2009 2019
Table 63 Development of UPC Switzerland's financial data 2007 2019
Table 64 Change in the number of UPC Switzerland' broadband and telephony subscribers 2007 2019
Table 65 Change in the number of Swiss Digital's subscribers by service 2009 2018
Table 66 Change in the number of fixed lines in service and teledensity 2009 2024
Table 67 PSTN lines in service 2007 2017
Table 68 Decline in fixed line traffic by type 2009 2017
Table 69 Decline in the number of ISDN subscribers by type 2009 2017
Table 70 Increase in the number of VoIP connections 2009 2018
Table 71 Historic - Telecom market revenue, profit and investment 1998 2009
Table 72 Historic - Telecom market revenue by sector 1998 2009
Table 73 Historic - Telecom investment by sector 1998 2009
Table 74 Historic - Interconnection revenue 2000 - 2009
Table 75 Historic - Call by Call and CPS lines 1999 2008
Table 76 Historic - Mobile numbers ported 2000 2009
Table 77 Mobile termination charges by operator 2006; 2009 2011
Table 78 Mobile termination charges by operator 2016 2019
Table 79 Historic - Mobile subscribers and penetration rate 1995; 1997; 1999 2009
Table 80 Mobile market revenue 2000 2009
Table 81 Historic - Mobile sector investment, UMTS and total 1998 2009
Table 82 Historic - Share of subscribers by MNO 2003 2009
Table 83 Historic - Prepaid subscribers and market share 1998 2009
Table 84 Historic - Swisscom Mobile prepaid share of subscribers 1998 2009
Table 85 Historic - Swisscom Mobile SMS and MMS traffic 2007 2014
Table 86 Historic - SMS traffic 2002 2009
Table 87 Historic - MMS traffic 2003 2009
Table 88 Historic - Swisscom Mobile retail revenue 2003 2009
Table 89 Historic - Sunrise mobile subscribers 2004 2010
Table 90 Historic - Sunrise revenue and annual change (DKK) 2006 2010
Table 91 Historic Salt mobile revenue (), annual change 2005 2011
Table 92 Historic - Salt mobile subscribers 2000 2009
Table 93 Historic - Salt ARPU 2006 2011
Table 94 Historic - Salt mobile data as percentage of revenue 2003 2011
Table 95 Dial-up internet subscribers 2000 2009
Table 96 Historic - Internet users and penetration rate 1996 2015
Table 97 Historic - Fixed-line broadband subscribers and penetration 2000 2009
Table 98 Historic- Fixed-line broadband market share by platform 2003 2009
Table 99 Historic - DSL market share by operator 2006 2016
Table 100 Historic - DSL accesses 2000 2009
Table 101 Historic - Cable broadband subscribers 2000 2009
Table 102 Historic - Swiss Digital broadband and telephony subscribers 2003 2009
Table 103 Historic - UPC Switzerland financial data 2005 2009
Table 104 Historic - DSL/fibre accesses by main provider 2004 2016
Table 105 Historic - DSL/fibre market share by main provider 2004 2016
Table 106 Historic - Swisscom broadband subscribers 2003 2009
Table 107 Historic - Fibre connections by type 2003 2009
Table 108 Historic - BPL broadband subscribers 2008 2016
Table 109 Historic - Wi-Fi hotspots in service 2008 2016
Table 110 Historic - Fixed-network revenue 2000 2009
Table 111 Historic - Swisscom Group net revenue, EBITDA and net income 2004 2009
Table 112 Historic - Sunrise financial data (DKK) 2006 2010
Table 113 Historic - Sunrise revenue by type (DKK) 2006 2009
Table 114 Historic - Sunrise subscribers by sector 2005 2009
Table 115 Historic - Swiss Digital's subscribers by service 2003 2009
Table 116 Historic - Fixed lines in service and teledensity 1997; 1999 2009
Table 117 Historic - ISDN subscribers 1999 2009
Table 118 Historic - VoIP connections 2004 2009
List of Charts
Chart 1 Europe Telecoms Maturity Index Market Leaders (top tier)
Chart 2 Europe Telecoms Maturity Index Market Challengers (middle tier)
Chart 3 Europe Telecoms Maturity Index Market Emergents (bottom tier)
Chart 4 Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
Chart 7 Northern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 8 Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 11 Northern Europe fixed and mobile broadband penetration
Chart 12 Southern Europe fixed and mobile broadband penetration
Chart 13 Eastern Europe fixed and mobile broadband penetration
Chart 14 Development of telecom market revenue, profit and investment 2009 2018
Chart 15 Change in telecom market revenue by sector 2009 2018
Chart 16 Development of telecom investment by sector 2009 2018
Chart 17 Change in interconnection revenue 2009 - 2018
Chart 18 Growth in the number of fully unbundled lines 2008 2019
Chart 19 Decline in the number of fixed numbers ported 2009 2018
Chart 20 Decline in the number of Call by Call and CPS lines 2009 2018
Chart 21 Change in the number of mobile numbers ported and proportion to total 2009 2018
Chart 22 Development of mobile roaming revenue by service 2013 2018
Chart 23 Growth in the number of mobile subscribers and penetration rate 2009 2024
Chart 24 Change in mobile market revenue 2009 2018
Chart 25 Change in mobile sector investment (UMTS and total) 2009 2018
Chart 26 Change in the market share of mobile subscribers by MNO 2009 2018
Chart 27 Decline in the number of prepaid subscribers and market share 2009 2018
Chart 28 Fall in the proportion Swisscom Mobile' prepaid share to total 2009 2019
Chart 29 Development of geographic coverage by mobile technology 2010 2018
Chart 30 Change in SMS and MMS traffic 2009 2018
Chart 31 Growth in the number of active mobile broadband subscribers and penetration 2009 2024
Chart 32 Growth in mobile data traffic 2008 2018
Chart 33 Decline in Swisscom Mobile blended ARPU 2006 2019
Chart 34 Decline in Swisscom Mobile's retail mobile revenue 2009 2019
Chart 35 Change in Swisscom Mobile's subscribers by type 2006 2019
Chart 36 Change in the number of Sunrise's mobile subscribers 2011 2019
Chart 37 Development of Sunrise's mobile revenue (CHF) 2009 2019
Chart 38 Decline in Sunrise's mobile ARPU 2011 2019
Chart 39 Development of Salt Mobile's financial data (CHF) 2010 2019
Chart 40 Fall in Salt Mobile's subscribers 2009 2019
Chart 41 Change in MVNO's market share of mobile subscribers 2007 2018
Chart 42 Decline in the number of dial-up internet subscribers 2009 2018
Chart 43 Growth in the number of fixed-line broadband subscribers and penetration 2009 2024
Chart 44 Change in the number of fixed broadband subscribers by platform 2009 2018
Chart 45 Change in fixed-line broadband market share by platform 2009 2018
Chart 46 Development of fixed-line broadband market share by operator 2008 2018
Chart 47 Change in the number of fixed broadband connections by rate 2008 2018
Chart 48 Change in the proportion of broadband connections by rate 2008 2018
Chart 49 Change in the number of Swiss Digital's broadband and telephony subscribers 2009 2018
Chart 50 Growth in the number of Swisscom's fixed broadband subscribers 2009 2019
Chart 51 Growth in the number of Sunrise's fixed broadband subscribers 2005 2019
Chart 52 Change in the number of VDSL accesses 2009 2019
Chart 53 Growth in the number of fibre connections by type 2009 2017
Chart 54 Change in the market share of fixed-line subscribers by operator 2007 2018
Chart 55 Development of fixed-network revenue 2009 2017
Chart 56 Development of Swisscom Group's financial data 2009 2019
Chart 57 Development of Swisscom's domestic financial data by sector 2007 2019
Chart 58 Change in the number of Swisscom's domestic fixed-voice, mobile, IPTV subscribers 2008 2019
Chart 59 Development of Sunrise's revenue by service (CHF) 2009 2019
Chart 60 Change in the number of Sunrise's subscribers by sector 2009 2019
Chart 61 Development of UPC Switzerland's financial data 2007 2019
Chart 62 Change in the number of UPC Switzerland' broadband and telephony subscribers 2007 2019
Chart 63 Change in the number of Swiss Digital's subscribers by service 2009 2018
Chart 64 Change in the number of fixed lines in service and teledensity 2009 2024
Chart 65 Decline in fixed line traffic by type 2009 2017
Chart 66 Decline in the number of ISDN subscribers by type 2009 2017
Chart 67 Increase in the number of VoIP connections 2009 2018
List of Exhibits
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Access and the local loop
Exhibit 3 Mobile spectrum auction 2012
Exhibit 4 Mobile spectrum auction 2019
Exhibit 5 Decline in MTRs (CHF / minute) 2016 - 2019

Companies Mentioned

  • Swisscom
  • Salt (Orange Switzerland)
  • Sunrise
  • UPC Switzerland
  • Swiss Digital