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Enterprise Search Deployment, Usage, and Trends
Information Today, Inc. (ITI), March 2007, Pages: 45
Search engine applications have become an essential part of the information landscape in today's enterprises. From major corporations to startup companies, in government and academic institutions, search engines have been pushed into the spotlight as the 'go-to' technology to pull corporate information assets into a common framework.
Information Today, Inc., Shore Communications, Inc., and respected analyst Jean Bedord recently completed an in-depth study of the dynamic enterprise search marketplace. More than 250 search professionals - users, buyers, and champions of the technology - provided unique insight into the trends driving and shaping enterprise search. This primary market research was supplemented by in-person interviews with representatives of market leading vendors.
Key Findings
- Multiple search engines are common within organizations that have search applications in place, with 62% of survey respondents having more than one search solution. Even more reflective of the technology's importance, 27% had four or more solutions in place.
- Google's Enterprise Search solution was frequently installed in respondents' organizations, or it was under consideration. Autonomy/Verity search applications dominated, however.
- Enterprise search applications are not just for internal use by organizational personnel. Our study found that making enterprise-controlled content outside the organization was common practice. The primary formats searchable now, and that will most likely remain at the core of enterprise search, are such desktop application files as Microsoft Word, Excel, PowerPoint, and Access. What additional capabilities do users want? The ability to search video, audio, and image files.
- The most highly desired additional features for enterprise search that our survey respondents identified are automatic categorization/taxonomies, topic maps, results clustering, and visualization of results.
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