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Search Enter keywords, a title or a report id number below. In All Categories --------------------- Telecom & Computing Business & Finance Mfg & Construction Pharma & Healthcare Consumer & Retail Gov & Public Sector Energy & Transport Country Reports Company Reports --------------------- Transcripts Advanced      Select a currency for use throughout the site Australia Dollars Canada Dollars Euro Japan Yen Sweden Kroner Switzerland Francs UK Pounds US Dollars Viewing report Order by Fax Printer Friendly Send to Friend Enquire before Buying Electronic   Product Evaluation - Customer Relationship Management: Salesforce.com Info-Tech Research Group, July 2007, Pages: 7   Description        Enquire before Buying    Send to a Friend   We recently completed a comparison of six market leading Customer Relationship Management (CRM) solutions. One of the evaluated products was Salesforce.com. The evaluation examines specific strengths and weaknesses to determine to what degree the product would make a good choice for an organization implementing CRM. This research note outlines several key points, including: -Salesforce.com’s position in the spectrum of CRM offerings. -A description of Salesforce.com’s CRM solution. -Salesforce.com’s product strengths and challenges. Salesforce.com is a viable mid-market CRM vendor, especially in sales force automation. While its on-demand model will not appeal to all companies, this model allows for rapid start-up, simple customization, and rapid expansion as small businesses’ CRM needs grow. Salesforce.com also has a strong partner development community (AppExchange), which is generating enhancements and extensions by partners through community-based development. This rapid innovation capability, resulting from community-based development, will become a disruptive force in the enterprise application market, ensuring Salesforce.com a long-term position among major CRM application vendors. Also available Product Comparison - Customer Relationship Management Solutions Product Evaluation - Customer Relationship Management: Pivotal CRM Product Evaluation - Customer Relationship Management: RightNow Technologies Product Evaluation - Customer Relationship Management: Sage SalesLogix Product Evaluation - Customer Relationship Management: SAP Business One Product Evaluation - Customer Relationship Management: Infor Epiphany CRM Resources and Tools: CRM Vendor Selection Tool Resources and Tools - CRM Request for Proposal Template Customer Relationship Management Decision Guide and Implementation Tools Customers who bought this item also bought Customer Relationship Strategies in Medical Device & Diagnostic Industry ? Role of CRM and Knowledge Management The Customer Management Scorecard The Wealth Management Market in Brazil Business Process Management 04 Application Lifecycle Management - A Technology Evaluation and Comparison Report Business Process Management Customer Relationship Management Market Assessment 2006 Product Evaluation - Customer Relationship Management: Salesforce.com

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