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Business Process Automation Market - Global Forecast 2025-2032

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    Report

  • 183 Pages
  • October 2025
  • Region: Global
  • 360iResearch™
  • ID: 6011522
UP TO OFF until Jan 01st 2026
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Business process automation is transforming how organizations adapt to evolving competitive and operational demands, streamlining workflows, enhancing efficiency, and reinforcing compliance across multiple industries. This market report provides senior leaders with the strategic insights needed to drive effective automation initiatives in a dynamic global environment.

Business Process Automation Market Snapshot

The Business Process Automation Market grew from USD 16.77 billion in 2024 to USD 19.40 billion in 2025. It is expected to continue growing at a CAGR of 15.83%, reaching USD 54.34 billion by 2032.

Accelerated by enterprise digitalization, cloud adoption, and artificial intelligence, this market is experiencing robust expansion as organizations prioritize modern automation frameworks to stay competitive. Shifting operational models, stringent regulatory compliance standards, and emerging technologies are equipping businesses to orchestrate data-driven, resilient, and scalable automation strategies for long-term growth.

Scope & Segmentation of the Business Process Automation Market

  • Component: Hardware, Services, Software
  • Organization Size: Large Enterprises, Small and Medium Enterprises
  • Deployment Type: Cloud, On Premises
  • Application: Analytics & Monitoring, Document Management (Capture, Retrieval, Storage), Robotic Process Automation, Workflow Management
  • Business Function: Customer Service, Finance and Accounting, Human Resources, Procurement and Supply Chain
  • End User Industry: Banking and Finance, Healthcare, IT and Telecom, Manufacturing, Retail and E Commerce
  • Regional Coverage: Americas (North America – United States, Canada, Mexico; Latin America – Brazil, Argentina, Chile, Colombia, Peru), Europe, Middle East & Africa (Europe – United Kingdom, Germany, France, Russia, Italy, Spain, Netherlands, Sweden, Poland, Switzerland; Middle East – United Arab Emirates, Saudi Arabia, Qatar, Turkey, Israel; Africa – South Africa, Nigeria, Egypt, Kenya), Asia-Pacific (China, India, Japan, Australia, South Korea, Indonesia, Thailand, Malaysia, Singapore, Taiwan)
  • Company Coverage: UiPath Inc., Automation Anywhere Inc., Microsoft Corporation, Blue Prism Limited, NICE Ltd., Pegasystems Inc., International Business Machines Corporation, SAP SE, Kofax Inc., Appian Corporation

Key Takeaways for Senior Decision-Makers

  • Integrating automation with digital infrastructure and cloud platforms is becoming critical for operational agility and resilience in response to evolving workforce and customer needs.
  • AI-powered orchestration, low-code/no-code platforms, and intelligent document processing are enabling more streamlined, collaborative, and transparent process management across diverse functions.
  • Heightened compliance requirements and regulatory shifts, such as new trade policies and tariffs, are prompting enterprises to reassess supplier diversification, localize operations, and refine strategic sourcing practices.
  • Regional variations—driven by data sovereignty mandates, sectoral regulations, and government incentives—require locally optimized deployment and integration strategies.
  • Partnership-driven innovation and merger activities among automation technology providers are shaping technology roadmaps and market differentiation.
  • Investing in workforce training, governance models, and modular platforms supports scalable, sustainable automation adoption and continuous process optimization.

Tariff Impact on Supply Chains and Automation Costs

Recent United States tariffs are introducing significant challenges to hardware supply chains, with direct impacts on procurement strategies and cost structures. Many enterprises are shifting to longer-term supplier contracts, expanding sourcing regions, and advancing cloud-native solutions to overcome these pricing pressures. These adjustments underscore the need for dynamic sourcing models and cost management in technology investment planning.

Research Methodology & Data Sources

This study uses a combination of qualitative and quantitative research, including interviews with senior executives and process owners, structured surveys, and comprehensive analysis of industry reports, whitepapers, regulatory filings, and public disclosures. Key findings are validated through data triangulation, peer review, and expert workshops to ensure accuracy and relevance.

Why This Report Matters for Enterprise Leaders

  • Provides a robust foundation for assessing value-based automation investments across functions, industries, and regions.
  • Offers actionable, data-driven recommendations on optimizing process efficiency, compliance, and technology ROI.
  • Enables informed strategic planning in response to regulatory shifts, supply chain pressures, and emerging technology trends.

Conclusion

This report delivers the clarity and direction needed to navigate the evolving business process automation landscape. Enterprise leaders are positioned to enhance operations, manage risk, and seize opportunities for sustainable growth through targeted automation strategies.

 

Additional Product Information:

  • Purchase of this report includes 1 year online access with quarterly updates.
  • This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Integration of AI and machine learning for predictive process optimization and adaptive workflows
5.2. Adoption of low-code no-code platforms to accelerate enterprise-wide process automation deployment
5.3. Hyperautomation combining robotic process automation AI and process mining for digital transformation acceleration
5.4. Cloud native automation solutions enabling scalable secure and remote process orchestration across enterprises
5.5. Use of process and task mining analytics to uncover inefficiencies and drive continuous improvement in workflows
5.6. Intelligent document processing and OCR automation to streamline unstructured data extraction and handling
5.7. Deployment of conversational AI chatbots for automated customer service and internal support workflows
5.8. Integration of DevOps practices in business process automation for accelerated continuous delivery cycles and agility
5.9. Emphasis on governance compliance and stringent security measures within automated workflow implementations to mitigate risks
5.10. Growth of citizen development initiatives empowering line of business users to create and manage tailored automation solutions
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Business Process Automation Market, by Component
8.1. Hardware
8.2. Services
8.3. Software
9. Business Process Automation Market, by Organization Size
9.1. Large Enterprises
9.2. Small And Medium Enterprises
10. Business Process Automation Market, by Deployment Type
10.1. Cloud
10.2. On Premises
11. Business Process Automation Market, by Application
11.1. Analytics & Monitoring
11.2. Document Management
11.2.1. Capture
11.2.2. Retrieval
11.2.3. Storage
11.3. Robotic Process Automation
11.4. Workflow Management
12. Business Process Automation Market, by Business Function
12.1. Customer Service
12.2. Finance And Accounting
12.3. Human Resources
12.4. Procurement And Supply Chain
13. Business Process Automation Market, by End User Industry
13.1. Banking And Finance
13.2. Healthcare
13.3. IT And Telecom
13.4. Manufacturing
13.5. Retail And E Commerce
14. Business Process Automation Market, by Region
14.1. Americas
14.1.1. North America
14.1.2. Latin America
14.2. Europe, Middle East & Africa
14.2.1. Europe
14.2.2. Middle East
14.2.3. Africa
14.3. Asia-Pacific
15. Business Process Automation Market, by Group
15.1. ASEAN
15.2. GCC
15.3. European Union
15.4. BRICS
15.5. G7
15.6. NATO
16. Business Process Automation Market, by Country
16.1. United States
16.2. Canada
16.3. Mexico
16.4. Brazil
16.5. United Kingdom
16.6. Germany
16.7. France
16.8. Russia
16.9. Italy
16.10. Spain
16.11. China
16.12. India
16.13. Japan
16.14. Australia
16.15. South Korea
17. Competitive Landscape
17.1. Market Share Analysis, 2024
17.2. FPNV Positioning Matrix, 2024
17.3. Competitive Analysis
17.3.1. UiPath Inc.
17.3.2. Automation Anywhere Inc.
17.3.3. Microsoft Corporation
17.3.4. Blue Prism Limited
17.3.5. NICE Ltd.
17.3.6. Pegasystems Inc.
17.3.7. International Business Machines Corporation
17.3.8. SAP SE
17.3.9. Kofax Inc.
17.3.10. Appian Corporation

Companies Mentioned

The companies profiled in this Business Process Automation market report include:
  • UiPath Inc.
  • Automation Anywhere Inc.
  • Microsoft Corporation
  • Blue Prism Limited
  • NICE Ltd.
  • Pegasystems Inc.
  • International Business Machines Corporation
  • SAP SE
  • Kofax Inc.
  • Appian Corporation

Table Information