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Business Process Automation Market - Global Forecast 2025-2032

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    Report

  • 183 Pages
  • October 2025
  • Region: Global
  • 360iResearch™
  • ID: 6011522
UP TO OFF until Jan 01st 2026
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Business process automation is becoming essential for organizations aiming to streamline operations and boost agility amid rising competitive pressure. Senior executives are increasingly prioritizing automation not only for cost control, but also to unlock real-time insights and maintain process reliability at scale. This report offers a clear analysis of the business process automation market, addressing evolving technology and regulatory dynamics for informed decision-making.

Market Snapshot: Business Process Automation Market Size and Growth

The Business Process Automation Market grew from USD 16.77 billion in 2024 to USD 19.40 billion in 2025. It is expected to continue growing at a CAGR of 15.83%, reaching USD 54.34 billion by 2032. Automation has moved beyond basic workflow digitization, emerging as a principal driver of efficiency, especially as cloud platforms and artificial intelligence are integrated into enterprise processes. Industry adoption is broadening as organizations leverage scalable automation solutions to adapt to hybrid work models, complex compliance requirements, and the demand for continuous service delivery.

Scope & Segmentation of the Business Process Automation Market

  • Component: Hardware, Services, Software
  • Organization Size: Large Enterprises, Small and Medium Enterprises
  • Deployment Type: Cloud, On Premises
  • Application: Analytics & Monitoring, Document Management (Capture, Retrieval, Storage), Robotic Process Automation, Workflow Management
  • Business Function: Customer Service, Finance and Accounting, Human Resources, Procurement and Supply Chain
  • End User Industry: Banking and Finance, Healthcare, IT and Telecom, Manufacturing, Retail and E Commerce
  • Regions: Americas (North America: United States, Canada, Mexico; Latin America: Brazil, Argentina, Chile, Colombia, Peru), EMEA (Europe: United Kingdom, Germany, France, Russia, Italy, Spain, Netherlands, Sweden, Poland, Switzerland; Middle East: United Arab Emirates, Saudi Arabia, Qatar, Turkey, Israel; Africa: South Africa, Nigeria, Egypt, Kenya), Asia-Pacific (China, India, Japan, Australia, South Korea, Indonesia, Thailand, Malaysia, Singapore, Taiwan)
  • Key Vendors: UiPath Inc., Automation Anywhere Inc., Microsoft Corporation, Blue Prism Limited, NICE Ltd., Pegasystems Inc., International Business Machines Corporation, SAP SE, Kofax Inc., Appian Corporation

Key Takeaways for Business Process Automation Strategy

  • Adoption of business process automation is being catalyzed by advances in cloud computing, AI, and low-code/no-code platforms, enabling organizations to rapidly scale and customize automation without heavy IT overhead.
  • Hybrid and remote work trends are pushing enterprises to prioritize scalable automation frameworks that maintain process integrity and incorporate audit-ready controls for regulatory compliance.
  • Empowering employee productivity by automating repetitive tasks supports innovation and higher-value work, which is critically important as skills shortages persist across industries.
  • Industry-specific factors, such as healthcare data security or financial sector compliance, drive unique automation requirements and add complexity to deployment and integration decisions.
  • Collaborative ecosystems, fostered through strategic partnerships, M&A, and open architecture, are shaping vendor differentiation and delivering more adaptable automation suites.

Tariff Impact: Navigating US Trade Policy in Automation Supply Chains

In 2025, new US tariffs are affecting automation hardware supply chains and shifting procurement strategies. Manufacturers face higher import duties, prompting diversification of suppliers, renegotiation of contracts, and increased focus on localized assembly. Service and software vendors are adapting license models and product deployment timelines in response, while some enterprises are accelerating cloud solutions to reduce direct reliance on hardware. These regulatory changes are influencing both short-term spending and long-term technology sourcing decisions for automation leaders.

Methodology & Data Sources

This report integrates both primary and secondary research methodologies. It draws insights from interviews with senior executives, surveys, and in-depth analysis of public data, industry reports, regulatory filings, and vendor whitepapers. Data triangulation, expert peer reviews, and validation workshops ensure all findings are accurate and actionable.

Why This Report Matters for Decision-Makers

  • Provides detailed market analysis and segmentation to support strategic planning and identify areas for targeted automation investment.
  • Highlights technology and regulatory trends, allowing leaders to anticipate operational challenges and benchmark best practices in process automation.
  • Delivers actionable recommendations to accelerate adoption, optimize process performance, and secure competitive advantage in a rapidly transforming market.

Conclusion

This executive summary presents a current view of business process automation, offering strategic insights on technology, operations, and regulatory developments. Leaders can apply these findings to shape robust, future-focused automation initiatives that drive measurable value across business functions.

 

Additional Product Information:

  • Purchase of this report includes 1 year online access with quarterly updates.
  • This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Integration of AI and machine learning for predictive process optimization and adaptive workflows
5.2. Adoption of low-code no-code platforms to accelerate enterprise-wide process automation deployment
5.3. Hyperautomation combining robotic process automation AI and process mining for digital transformation acceleration
5.4. Cloud native automation solutions enabling scalable secure and remote process orchestration across enterprises
5.5. Use of process and task mining analytics to uncover inefficiencies and drive continuous improvement in workflows
5.6. Intelligent document processing and OCR automation to streamline unstructured data extraction and handling
5.7. Deployment of conversational AI chatbots for automated customer service and internal support workflows
5.8. Integration of DevOps practices in business process automation for accelerated continuous delivery cycles and agility
5.9. Emphasis on governance compliance and stringent security measures within automated workflow implementations to mitigate risks
5.10. Growth of citizen development initiatives empowering line of business users to create and manage tailored automation solutions
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Business Process Automation Market, by Component
8.1. Hardware
8.2. Services
8.3. Software
9. Business Process Automation Market, by Organization Size
9.1. Large Enterprises
9.2. Small and Medium Enterprises
10. Business Process Automation Market, by Deployment Type
10.1. Cloud
10.2. On Premises
11. Business Process Automation Market, by Application
11.1. Analytics & Monitoring
11.2. Document Management
11.2.1. Capture
11.2.2. Retrieval
11.2.3. Storage
11.3. Robotic Process Automation
11.4. Workflow Management
12. Business Process Automation Market, by Business Function
12.1. Customer Service
12.2. Finance and Accounting
12.3. Human Resources
12.4. Procurement and Supply Chain
13. Business Process Automation Market, by End User Industry
13.1. Banking and Finance
13.2. Healthcare
13.3. IT and Telecom
13.4. Manufacturing
13.5. Retail and E Commerce
14. Business Process Automation Market, by Region
14.1. Americas
14.1.1. North America
14.1.2. Latin America
14.2. Europe, Middle East & Africa
14.2.1. Europe
14.2.2. Middle East
14.2.3. Africa
14.3. Asia-Pacific
15. Business Process Automation Market, by Group
15.1. ASEAN
15.2. GCC
15.3. European Union
15.4. BRICS
15.5. G7
15.6. NATO
16. Business Process Automation Market, by Country
16.1. United States
16.2. Canada
16.3. Mexico
16.4. Brazil
16.5. United Kingdom
16.6. Germany
16.7. France
16.8. Russia
16.9. Italy
16.10. Spain
16.11. China
16.12. India
16.13. Japan
16.14. Australia
16.15. South Korea
17. Competitive Landscape
17.1. Market Share Analysis, 2024
17.2. FPNV Positioning Matrix, 2024
17.3. Competitive Analysis
17.3.1. UiPath Inc.
17.3.2. Automation Anywhere Inc.
17.3.3. Microsoft Corporation
17.3.4. Blue Prism Limited
17.3.5. NICE Ltd.
17.3.6. Pegasystems Inc.
17.3.7. International Business Machines Corporation
17.3.8. SAP SE
17.3.9. Kofax Inc.
17.3.10. Appian Corporation
List of Tables
List of Figures

Samples

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Companies Mentioned

The key companies profiled in this Business Process Automation market report include:
  • UiPath Inc.
  • Automation Anywhere Inc.
  • Microsoft Corporation
  • Blue Prism Limited
  • NICE Ltd.
  • Pegasystems Inc.
  • International Business Machines Corporation
  • SAP SE
  • Kofax Inc.
  • Appian Corporation

Table Information