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Global Cloud Field Service Management Market by Offering (Services, Solution), Deployment Mode (Hybrid Cloud, Private Cloud, Public Cloud), End-User Vertical - Forecast 2024-2030

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    Report

  • 180 Pages
  • March 2024
  • Region: Global
  • 360iResearch™
  • ID: 5888473
UP TO OFF until Dec 31st 2024
1h Free Analyst Time
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The Cloud Field Service Management Market size was estimated at USD 2.21 billion in 2023, USD 2.49 billion in 2024, and is expected to grow at a CAGR of 12.94% to reach USD 5.19 billion by 2030.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Cloud Field Service Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Cloud Field Service Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Cloud Field Service Management Market, highlighting leading vendors and their innovative profiles. These include Acumatica, Inc., BuildOps, Inc., Comarch SA, FieldAware Platform, FieldEdge by Xplor, FieldEZ, Fieldpoint Service Applications, Inc., FLS – FASTLEANSMAR, Housecall Pro, IFS Field Service Management, International Business Machines Corporation, KloudGin, Inc., Microsoft Corporation, MSI Data, Oracle Corporation, Praxedo, Salesforce, Inc., SAP SE, ServiceMax, Inc., ServiceNow, Inc., ServicePower, Inc., ServiceTitan, Inc., Syncron Holding AB, and WorkWave LLC.

Market Segmentation & Coverage

This research report categorizes the Cloud Field Service Management Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Offering
    • Services
      • Integration & Migration
      • Support & Maintenance
      • Training & Consulting
    • Solution
      • Billing & Invoicing
      • Inventory Management
      • Mobile FSM
      • Project Management
      • Reporting & Analytics
      • Scheduling & Dispatch
      • Warranty Management
      • Work Order Management
  • Deployment Mode
    • Hybrid Cloud
    • Private Cloud
    • Public Cloud
  • End-User Vertical
    • BFSI
    • Construction & Real Estate
    • Energy & Utilities
    • Healthcare & Life Sciences
    • Manufacturing
    • Retail & Consumer Goods
    • Telecommunications & IT
    • Transportation & Logistics
  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects

  1. Market Penetration: It presents comprehensive information on the market provided by key players.
  2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
  3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
  4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
  5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as

  1. What is the market size and forecast of the Cloud Field Service Management Market?
  2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Cloud Field Service Management Market?
  3. What are the technology trends and regulatory frameworks in the Cloud Field Service Management Market?
  4. What is the market share of the leading vendors in the Cloud Field Service Management Market?
  5. Which modes and strategic moves are suitable for entering the Cloud Field Service Management Market?

Please note: For this report, the purchase of an Enterprise license allows up to ten worldwide users of an organization access to the report

Please note: This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

With the purchase of this report at the Multi-user License or greater level, you will have access to one hour with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This will need to be used within three months of purchase.

This report also includes a complimentary Excel file with data from the report for purchasers at the Site License or greater level.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
4.1. Introduction
4.2. Cloud Field Service Management Market, by Region
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Rising need for automation in telecom and healthcare sector for real time monitoring
5.1.1.2. Adoption of cloud services in small and medium enterprises
5.1.1.3. Rise in adoption of automation & digitalization in the field services industry
5.1.2. Restraints
5.1.2.1. Scarcity of skilled workforce to operate and sticking to manual methods
5.1.3. Opportunities
5.1.3.1. Adoption of internet of services (IoT) in field service management
5.1.3.2. Integration of AI, AR and VR in field services sector
5.1.4. Challenges
5.1.4.1. Data confidentiality concerns and high licensing cost
5.2. Market Segmentation Analysis
5.3. Market Trend Analysis
5.4. Cumulative Impact of High Inflation
5.5. Porter’s Five Forces Analysis
5.5.1. Threat of New Entrants
5.5.2. Threat of Substitutes
5.5.3. Bargaining Power of Customers
5.5.4. Bargaining Power of Suppliers
5.5.5. Industry Rivalry
5.6. Value Chain & Critical Path Analysis
5.7. Regulatory Framework
6. Cloud Field Service Management Market, by Offering
6.1. Introduction
6.2. Services
6.3.1. Integration & Migration
6.3.2. Support & Maintenance
6.3.3. Training & Consulting
6.3. Solution
6.4.1. Billing & Invoicing
6.4.2. Inventory Management
6.4.3. Mobile FSM
6.4.4. Project Management
6.4.5. Reporting & Analytics
6.4.6. Scheduling & Dispatch
6.4.7. Warranty Management
6.4.8. Work Order Management
7. Cloud Field Service Management Market, by Deployment Mode
7.1. Introduction
7.2. Hybrid Cloud
7.3. Private Cloud
7.4. Public Cloud
8. Cloud Field Service Management Market, by End-User Vertical
8.1. Introduction
8.2. BFSI
8.3. Construction & Real Estate
8.4. Energy & Utilities
8.5. Healthcare & Life Sciences
8.6. Manufacturing
8.7. Retail & Consumer Goods
8.8. Telecommunications & IT
8.9. Transportation & Logistics
9. Americas Cloud Field Service Management Market
9.1. Introduction
9.2. Argentina
9.3. Brazil
9.4. Canada
9.5. Mexico
9.6. United States
10. Asia-Pacific Cloud Field Service Management Market
10.1. Introduction
10.2. Australia
10.3. China
10.4. India
10.5. Indonesia
10.6. Japan
10.7. Malaysia
10.8. Philippines
10.9. Singapore
10.10. South Korea
10.11. Taiwan
10.12. Thailand
10.13. Vietnam
11. Europe, Middle East & Africa Cloud Field Service Management Market
11.1. Introduction
11.2. Denmark
11.3. Egypt
11.4. Finland
11.5. France
11.6. Germany
11.7. Israel
11.8. Italy
11.9. Netherlands
11.10. Nigeria
11.11. Norway
11.12. Poland
11.13. Qatar
11.14. Russia
11.15. Saudi Arabia
11.16. South Africa
11.17. Spain
11.18. Sweden
11.19. Switzerland
11.20. Turkey
11.21. United Arab Emirates
11.22. United Kingdom
12. Competitive Landscape
12.1. FPNV Positioning Matrix
12.2. Market Share Analysis, By Key Player
12.3. Competitive Scenario Analysis, By Key Player
13. Competitive Portfolio
13.1. Key Company Profiles
13.1.1. Acumatica, Inc.
13.1.2. BuildOps, Inc.
13.1.3. Comarch SA
13.1.4. FieldAware Platform
13.1.5. FieldEdge by Xplor
13.1.6. FieldEZ
13.1.7. Fieldpoint Service Applications, Inc.
13.1.8. FLS - FASTLEANSMAR
13.1.9. Housecall Pro
13.1.10. IFS Field Service Management
13.1.11. International Business Machines Corporation
13.1.12. KloudGin, Inc.
13.1.13. Microsoft Corporation
13.1.14. MSI Data
13.1.15. Oracle Corporation
13.1.16. Praxedo
13.1.17. Salesforce, Inc.
13.1.18. SAP SE
13.1.19. ServiceMax, Inc.
13.1.20. ServiceNow, Inc.
13.1.21. ServicePower, Inc.
13.1.22. ServiceTitan, Inc.
13.1.23. Syncron Holding AB
13.1.24. WorkWave LLC
13.2. Key Product Portfolio
14. Appendix
14.1. Discussion Guide
14.2. License & Pricing
List of Figures
FIGURE 1. CLOUD FIELD SERVICE MANAGEMENT MARKET RESEARCH PROCESS
FIGURE 2. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, 2023 VS 2030
FIGURE 3. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
FIGURE 4. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2030 (%)
FIGURE 5. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 6. CLOUD FIELD SERVICE MANAGEMENT MARKET DYNAMICS
FIGURE 7. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY OFFERING, 2023 VS 2030 (%)
FIGURE 8. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY OFFERING, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 9. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2030 (%)
FIGURE 10. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 11. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY END-USER VERTICAL, 2023 VS 2030 (%)
FIGURE 12. CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY END-USER VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 13. AMERICAS CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 14. AMERICAS CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 15. UNITED STATES CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2030 (%)
FIGURE 16. UNITED STATES CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 17. ASIA-PACIFIC CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 18. ASIA-PACIFIC CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 19. EUROPE, MIDDLE EAST & AFRICA CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 20. EUROPE, MIDDLE EAST & AFRICA CLOUD FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 21. CLOUD FIELD SERVICE MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2023
FIGURE 22. CLOUD FIELD SERVICE MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2023

Companies Mentioned

  • Acumatica, Inc.
  • BuildOps, Inc.
  • Comarch SA
  • FieldAware Platform
  • FieldEdge by Xplor
  • FieldEZ
  • Fieldpoint Service Applications, Inc.
  • FLS – FASTLEANSMAR
  • Housecall Pro
  • IFS Field Service Management
  • International Business Machines Corporation
  • KloudGin, Inc.
  • Microsoft Corporation
  • MSI Data
  • Oracle Corporation
  • Praxedo
  • Salesforce, Inc.
  • SAP SE
  • ServiceMax, Inc.
  • ServiceNow, Inc.
  • ServicePower, Inc.
  • ServiceTitan, Inc.
  • Syncron Holding AB
  • WorkWave LLC

Methodology

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Table Information