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LivePerson Inc (LPSN) - Financial and Strategic SWOT Analysis Review

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    SWOT Analysis

  • 67 Pages
  • May 2022
  • GlobalData
  • ID: 1816536
1h Free Analyst Time
1h Free Analyst Time

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LivePerson Inc (LPSN) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by the publisher to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

  • Business description - A detailed description of the company’s operations and business divisions
  • Corporate strategy - Analyst’s summarization of the company’s business strategy
  • SWOT Analysis - A detailed analysis of the company’s strengths, weakness, opportunities and threats
  • Company history - Progression of key events associated with the company
  • Major products and services - A list of major products, services and brands of the company
  • Key competitors - A list of key competitors to the company
  • Key employees - A list of the key executives of the company
  • Executive biographies - A brief summary of the executives’ employment history
  • Key operational heads - A list of personnel heading key departments/functions
  • Important locations and subsidiaries - A list and contact details of key locations and subsidiaries of the company
  • Detailed financial ratios for the past five years - The latest financial ratios derived from the annual financial statements published by the company with 5 years history
  • Interim ratios for the last five interim periods - The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history


LivePerson Inc (LivePerson) is a provider of mobile and online messaging technologies. The company offers interaction services through chat, voice, and content delivery across multiple channels including websites, social media, and mobile devices and screens. Its technology allows consumers to connect with businesses through Facebook Messenger, SMS, WhatsApp, Apple Business Chat, Google Rich Business Messenger and Alexa. The company also offers an online marketplace that connects independent service providers to customers for advice through its mobile and online messaging solutions. It serves automotive, retail, banking, telecommunications, insurance, government and travel industries. LivePerson markets solutions through direct sales force and channel partners. The company’s business operations span across the Americas, Europe, the Middle East, Africa and Asia-Pacific. LivePerson is headquartered in New York City, New York, the US.

LivePerson Inc Key Recent Developments

  • Feb 24, 2022: LivePerson reports Q4 2021 financial results
  • Dec 10, 2021: LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)
  • Nov 02, 2021: LivePerson releases Q3 2021 results
  • Aug 03, 2021: LivePerson releases Q2 2021 financial results
  • Jul 28, 2021: LivePerson appoints Tony Owens to scale field strategy and operations

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
  • The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
  • The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
  • Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
  • Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios

Gain key insights into the company for academic or business research.
  • Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs

Note: Some sections may be missing if data is unavailable for the company

Table of Contents

Section 1 - About the Company
  • LivePerson Inc - Key Facts
  • LivePerson Inc - Key Employees
  • LivePerson Inc - Key Employee Biographies
  • LivePerson Inc - Major Products and Services
  • LivePerson Inc - History
  • LivePerson Inc - Company Statement
  • LivePerson Inc - Locations And Subsidiaries
  • Head Office
  • Other Locations & Subsidiaries

Section 2 - Company Analysis
  • Company Overview
  • LivePerson Inc - Business Description
  • Business Segment: Business
  • Overview
  • Performance
  • Business Segment: Consumer
  • Overview
  • Performance
  • Geographical Segment: APAC
  • Performance
  • Geographical Segment: EMEA
  • Performance
  • Geographical Segment: Other Americas
  • Performance
  • Geographical Segment: United States
  • Performance
  • R&D Overview
  • LivePerson Inc - Corporate Strategy
  • LivePerson Inc - SWOT Analysis
  • SWOT Analysis - Overview
  • LivePerson Inc - Strengths
  • LivePerson Inc - Weaknesses
  • LivePerson Inc - Opportunities
  • LivePerson Inc - Threats
  • LivePerson Inc - Key Competitors

Section 3 - Company Financial Ratios
  • Financial Ratios - Capital Market Ratios
  • Financial Ratios - Annual Ratios
  • Performance Chart
  • Financial Performance
  • Financial Ratios - Interim Ratios
  • Financial Ratios - Ratio Charts

Section 4 - Company’s Recent Developments
  • Feb 24, 2022: LivePerson reports Q4 2021 financial results
  • Nov 02, 2021: LivePerson releases Q3 2021 results
  • Aug 03, 2021: LivePerson releases Q2 2021 financial results
  • Jul 28, 2021: LivePerson appoints Tony Owens to scale field strategy and operations
  • May 04, 2021: LivePerson Announces First Quarter 2021 Financial Results
  • Apr 27, 2021: Ernest L. Cu, CEO of Globe Telecom, Philippines' largest mobile operator, joins LivePerson Board of Directors
  • Apr 27, 2021: Ernest L. Cu, CEO of Globe Telecom, Philippines'' largest mobile operator, joins LivePerson Board of Directors
  • Apr 06, 2021: LivePerson announces executive hires to scale HR and Marketing for its next stage of growth
  • Feb 25, 2021: LivePerson Announces Fourth Quarter 2020 Financial Results

Section 5 - Appendix
  • Methodology
  • Ratio Definitions
  • About the Publisher
  • Contact the Publisher
  • Disclaimer

List of Tables
  • LivePerson Inc, Key Facts
  • LivePerson Inc, Key Employees
  • LivePerson Inc, Key Employee Biographies
  • LivePerson Inc, Major Products and Services
  • LivePerson Inc, History
  • LivePerson Inc, Subsidiaries
  • LivePerson Inc, Key Competitors
  • LivePerson Inc, Ratios based on current share price
  • LivePerson Inc, Annual Ratios
  • LivePerson Inc, Interim Ratios
  • Currency Codes
  • Capital Market Ratios
  • Equity Ratios
  • Profitability Ratios
  • Cost Ratios
  • Liquidity Ratios
  • Leverage Ratios
  • Efficiency Ratios

List of Figures
  • LivePerson Inc, Performance Chart (2017 - 2021)
  • LivePerson Inc, Ratio Charts



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