Healthcare Analytics for Quality and Performance Improvement

  • ID: 2533960
  • Book
  • 240 Pages
  • John Wiley and Sons Ltd
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Praise for Healthcare Analytics

"Trevor Strome′s new book Healthcare Analytics is a thorough and accessible guide to all healthcare organizations on how to improve their analytics maturity and patient care. Trevor′s comprehensive understanding of healthcare and what is possible with analytics bridges a gap few have dealt with before. Healthcare Analytics is an essential guide for every healthcare organization regardless of where they are on their analytics journey."
Laura Madsen, MS, BI Evangelist and Healthcare Services Lead, Lancet Software; author of Healthcare Business Intelligence: A Guide to Empowering Successful Data Reporting and Analytics

"Analytics is becoming a mission crucial tool that informs decision making at all levels of the healthcare organization. This insightful book explores the critical role healthcare analytics will play in quality and performance improvement."
Waco Hoover, MBA, Chief Executive Officer, Institute for Health Technology Transformation

"Finally, someone who really knows the importance of healthcare analytics writes a book that is a must–read for every healthcare board member. The main reason healthcare is in such a mess today is that healthcare governing bodies are not insisting on measuring what goes on in their institutions. This easy–to–read book will enlighten any leader/manager/supervisor with a keen interest in quality improvement to take the necessary next bold steps and fix these ailing organizations that are wasting millions of dollars and harming patients. Bravo, Trevor Strome, for offering a way forward."
Louis Hugo Francescutti, MD, PhD, FRCPC, FACPM, ICD–D, CCPE, MPH, FRCP(Ire.), FRCP(Edin.) Professor, University of Alberta, Emergency & Preventive Medicine Physician

"Trevor Strome succeeds in placing the analytics practitioner as an integral member of the healthcare team. In this book, he identifies that the attributes leading to successful implementation of analytics are complex and multidisciplinary, and yet, does this in a simple and logical format. It reflects his successful interaction with clinical providers and a deep understanding of their roles."
R. Lobato de Faria, Chief Medical Officer, SOGH

"Strome′s book is timely, relevant, and essential reading for healthcare administrators and the increasingly large number of healthcare professionals involved in medical informatics. It is an excellent and highly intelligent introduction to the powerful field of healthcare analytics, and clarifies the processes required to improve both quality and health outcomes."
Dr. Diamond Kassum, MA, MB, BChir, FRCS, FRCSC, Chief Medical Information Officer, Manitoba eHealth

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Preface ix

Acknolwedgments xiii

CHAPTER 1 Toward Healthcare Improvement Using Analytics 1

Healthcare Transformation Challenges and Opportunities 1

The Current State of Healthcare Costs and Quality 3

CHAPTER 2 Fundamentals of Healthcare Analytics 15

How Analytics Can Improve Decision Making 15

Analytics, Quality, and Performance 17

Applications of Healthcare Analytics 19

Components of Healthcare Analytics 21

CHAPTER 3 Developing an Analytics Strategy to Drive Change 29

Purpose of an Analytics Strategy 29

Analytics Strategy Framework, with a Focus on Quality/Performance Improvement 32

Developing an Analytics Strategy 47

CHAPTER 4 Defining Healthcare Quality and Value 51

What Is Quality? 51

Overview of Healthcare QI 59

Common QI Frameworks in Healthcare 61

Working with QI Methodologies 73

CHAPTER 5 Data Quality and Governance 75

The Need for Effective Data Management 76

Data Quality 78

Data Governance and Management 84

Enterprise–wide Visiblilty and Opportunity 88

CHAPTER 6 Working with Data 91

Data: The Raw Material of Analytics 92

Preparing Data for Analytics 92

Getting Started with Analyzing Data 100

Summary 112

CHAPTER 7 Developing and Using Effective Indicators 115

Measures, Metrics, and Indicators 115

Using Indicators to Guide Healthcare

Improvement Activities 123

CHAPTER 8 Leveraging Analytics in Quality Improvement Activities 129

Moving from Analytics Insight to Healthcare Improvement 129

CHAPTER 9 Basic Statistical Methods and Control Chart Principles 145

Statistical Methods for Detecting Changes in Quality or Performance 145

Graphical Methods for Detecting Changes in Quality or Performance 153

Putting It Together 160

CHAPTER 10 Usability and Presentation of Information 165

Presentation and Visualization of Information 165

Dashboards for Quality and Performance Improvement 173

Providing Accessibility to and Ensuring Usability of Analytics Systems 180

CHAPTER 11 Advanced Analytics in Healthcare 183

Overview of Advanced Analytics 183

Applications of Advanced Analytics 186

Developing and Testing Advanced Analytics 190

Overview of Predictive Algorithms 197

CHAPTER 12 Becoming an Analytical Healthcare Organization 205

Requirements to Become an Analytical Organization 207

Building Effective Analytical Teams 213

Summary 215

About the Author 217

About the Companion Web Site 219

Index 221

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TREVOR L. STROME, MSc, PMP, is the Analytics and Process Improvement Lead for the Winnipeg Regional Health Authority Emergency Program. He is also Assistant Professor in the Department of Emergency Medicine, Faculty of Medicine, University of Manitoba, where he participates in clinical and operations research projects and teaches statistics, informatics, and quality improvement. Trevor has coauthored three book chapters and numerous articles on healthcare topics. He is an in–demand conference speaker and the founder and editor of a popular blog on the topic of healthcare analytics.

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