Praise for The Center for Creative Leadership Handbook of Coaching in Organizations
"Cultural norms are a powerful force and more likely to change leaders than be changed by them. Such thought–provoking insights, and the depth of practical coaching expertise regarding what to do about such individual and organizational challenges, make this book a go–to resource for human resource and business leaders striving to improve their organization′s overall performance."
Dottie Brienza, former head of Global Talent Management, Merck
"This book is a highly practical guide for human resource leaders who strive to foster a developmental culture in their organizations."
Dan Buchner, vice president, Peter Lougheed Leadership Institute at The Banff Centre
"This book is an invaluable resource for any organizational–development or talent–management professional interested in learning more about, and ultimately increasing the effectiveness of, coaching as a key developmental intervention across organizations."
David H. Oliver, vice president, Talent Management and Development, Frito–Lay, North America
"In today′s world in which ′facts′ are increasingly ′knowable,′ the role of a coach that can help leaders and teams translate information into insight is more important than ever. This book will help anyone who is charged with this important role do so with greater perspective, purpose, and wisdom."
Scott A. Weisberg, chief people officer, The Wendy′s Company
Foreword by Rebecca L. Ray ix
The Authors xi
PART ONE Toward a Coaching Culture: Creating and Managing Coaching Programs 1
ONE The Rise of Coaching in Organizations 5Amy Lui Abel, Sherlin V. Nair
TWO Assessing Your Organization s Need for Coaching 29Emily Hoole
THREE Creating an Integrated Coaching System 49Douglas D. Riddle
FOUR Evaluating Coaching Interventions 81Jennifer Habig, Emily Hoole
FIVE Managing Coaches 113Johan Naudé, Patrick Stichelmans
PART TWO Coaching Guidance for HR Leaders 145
SIX Coaching the Derailing Leader 149Erica Desrosiers, J. Ross Blankenship
SEVEN Developing High–Potential Leaders 173Kevin O Gorman
EIGHT Coaching at the Top 191Candice C. Frankovelgia
NINE Coaching Your Business Partner 217Florence Plessier, Monica Bortoluzzi
TEN Cross–Cultural Coaching 241Lize A. E. Booysen
ELEVEN Coaching in Context: The Individual in Relation to Organizational Culture 289Elizabeth C. D. Gullette
TWELVE Ethical Considerations for the Human Resource Coach 311Maggie Sass, Barbara Fly–Dierks
PART THREE Special Applications of Coaching 335
THIRTEEN Coaching for All: Creative Leadership Conversations with Peers 339Philomena Rego, TZiPi Radonsky, Lyndon Rego, Patrick Williams
FOURTEEN Mentoring for Leadership Development 347William A. Gentry
FIFTEEN Executive Coaching for Onboarding 383Robert Elsey, Douglas D. Riddle
SIXTEEN Team Coaching 399Elizabeth C. D. Gullette
SEVENTEEN Senior Team Coaching 437Douglas D. Riddle
EIGHTEEN Transforming Organizations: Coaching and Guiding Senior Teams 457John B. McGuire, Candice C. Frankovelgia
NINETEEN Coaching beyond the Organization 495Joel F.Wright
Name Index 561
Subject Index 569
DOUGLAS D. RIDDLE is global director of Coaching Services at the Center for Creative Leadership. He also serves as senior advisor to the Harvard Institute of Coaching.
EMILY HOOLE is group director of Global Research and Evaluation for the Center for Creative Leadership.
ELIZABETH C. D. GULLETTE is vice president in Leadership & Organizational Effectiveness at Alix Partners and previously served as senior faculty and coaching practice leader at the Center for Creative Leadership.