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Knowledge Management - Global Market Trajectory & Analytics

  • ID: 362124
  • Report
  • March 2021
  • Region: Global
  • Global Industry Analysts, Inc

FEATURED COMPANIES

  • Atlassian Corporation Plc
  • ComAround Inc.
  • Freshworks Inc.
  • KMS Lighthouse
  • MangoApps Inc.
  • ProProfs

Global Knowledge Management Market to Reach $1.1 Trillion by 2026


Knowledge management is a managerial approach through which an organization collects, analyzes, systematizes, stores, and shares its knowledge assets or knowledge-based intellectual property. The global market is anticipated to expand due to the growing need to retain customers and improve customer satisfaction. The COVID-19 pandemic and the resultant remote working phenomenon has provided a significant boost for knowledge management solutions across the world. With the remote working pattern emerging as a mainstream phenomenon, the need for knowledge management solutions is expected to increase going forwards. Even with the COVID-19 curve flattening, and mass vaccination programs still at a distance, most companies are expected to continue with the work-from-home model at least into the near future. The KM systems fit perfectly into the needs of an organization, which could be required to operate with employees of other departments in the absence of relevant workforce (either due to layoff or COVID-19 related absenteeism). The pandemic also caused several companies to adopt cloud-based software that imparts flexibility to their businesses, while those with such technologies already in place would continue to have an edge other those transitioning later. The use of cloud-based KM systems would help organizations create and share information in real-time with employees for better customer handling. In addition, increasing amounts of data being collected by organizations is expected to drive the demand for knowledge management solutions.

Amid the COVID-19 crisis, the global market for Knowledge Management estimated at US$381.5 Billion in the year 2020, is projected to reach a revised size of US$1.1 Trillion by 2026, growing at a CAGR of 19.8% over the analysis period. Systems, one of the segments analyzed in the report, is projected to grow at a 18.2% CAGR to reach US$444.5 Billion by the end of the analysis period. After a thorough analysis of the business implications of the pandemic and its induced economic crisis, growth in the Mechanisms & Technologies segment is readjusted to a revised 21.1% CAGR for the next 7-year period. This segment currently accounts for a 28.5% share of the global Knowledge Management market. A Knowledge Management System (KMS) is associated with carrying out various functions of KM, i.e. collection, dissemination, analysis and general management of knowledge or information, for an organization, and delivers results that enable the organization to use the same in an effective and efficient manner. KMS system is intended for using and applying the principles of KM for allowing customers and employees to rapidly create, find and store relevant information. Knowledge Management Mechanisms are structural or organizational means utilized for promoting knowledge management. Some examples of KM mechanisms include on-the-job training, learning by doing, learning by observation, and face-to-face meetings. Knowledge Management Technologies refer to various types of information technologies that enable knowledge management.

The U.S. Market is Estimated at $164.7 Billion in 2021, While China is Forecast to Reach $176.9 Billion by 2026


The Knowledge Management market in the U.S. is estimated at US$164.7 Billion in the year 2021. The country currently accounts for a 35.39% share in the global market. China, the world`s second largest economy, is forecast to reach an estimated market size of US$176.9 Billion in the year 2026 trailing a CAGR of 27.1% through the analysis period. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 15.6% and 17.7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 17.7% CAGR while Rest of European market (as defined in the study) will reach US$219.1 Billion by the end of the analysis period. Global enterprises are making substantial investments in developing innovative approaches and strategies for competing successfully in a knowledge-based market. Such innovative practices, resulting in the development of knowledge-intensive products and services, are prevalent amongst enterprises in North America and Europe.

Process Segment to Reach $265.6 Billion by 2026


Knowledge Management Processes refer to approaches used by an organization for handling knowledge at various stages of KM lifecycle. The segment includes processes that are used for applying knowledge, capturing knowledge, creating knowledge, and sharing knowledge. In the global Process segment, USA, Canada, Japan, China and Europe will drive the 22.9% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$59.1 Billion in the year 2020 will reach a projected size of US$249.9 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$38.1 Billion by the year 2026.

Select Competitors (Total 253 Featured) -

  • Atlassian Corporation Plc
  • Bitrix, Inc.
  • Bloomfire
  • Chadha Software Technologies
  • ComAround Inc.
  • eGain Corporation
  • Ernst & Young Global Limited
  • eXo Platform
  • Freshworks Inc.
  • IBM
  • Igloo Software
  • KMS Lighthouse
  • Knosys
  • Lucidea
  • MangoApps Inc.
  • Moxie Software
  • Open Text Corporation
  • ProProfs
  • RightAnswers, Inc.
  • Yonyx Inc.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Atlassian Corporation Plc
  • ComAround Inc.
  • Freshworks Inc.
  • KMS Lighthouse
  • MangoApps Inc.
  • ProProfs
I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
  • Impact of Covid-19 and a Looming Global Recession
  • 2020 Marked as a Year of Disruption & Transformation
  • EXHIBIT 1: World Economic Growth Projections (Real GDP, Annual % Change) for 2019 to 2022
  • How the IT Industry Has Been Impacted by the Pandemic & What's the New Normal?
  • EXHIBIT 2: Global Information Technology Market Reset & Trajectory - Growth Outlook (In %) For Years 2019 through 2025
  • Knowledge Management Enables Remote Work Approach amidst COVID-19 Pandemic
  • EXHIBIT 3: WFM (Work from Home) Employees as a % of the Total Workforce in Select Countries for the Years 2019 and 2020
  • KM Professional Services Remain in Demand in Pandemic Times
  • KM Solutions to Gain Momentum in Near Future
  • Knowledge Management: A Prelude
  • Data-Information-Knowledge Continuum
  • Converting Data into Knowledge
  • Knowledge Management: A Conceptual Definition
  • Why Knowledge Management is important in Corporate Sector?
  • Segment Definitions
  • Recent Market Activity
  • World Brands
2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS
  • Myriad Benefits of Knowledge Management Tools to Fuel Market Growth
  • Growing Need for Data Analysis in Various Industries Drives Significance of Knowledge Management
  • Knowledge Management & Big Data: Enabling Digital Transformation
  • EXHIBIT 4: Global Digital Transformation Spending (In US$ Billion) for Years 2017 through 2023
  • EXHIBIT 5: Global Cumulative Value of Digitalization by Industry (In US$ Billion) for the Period 2016 to 2025
  • EXHIBIT 6: Global Digital Data Created (In Zettabytes) for the Years 2015, 2020, 2025, and 2030
  • COVID-19 Paves Way for Digitization of Businesses
  • Knowledge Management Moves to the Cloud
  • Technological Advancements to Boost Adoption of KM Tools
  • Rising Data Volumes and Complexity Drive Focus onto New Technologies
  • Noteworthy Trends in KM Space
  • WFH Shoots Up Demand for Seamless Collaboration Tools
  • Visual KM Software Versions to Replace Previous Tools
  • KM Suits to Centralize Processes
  • Integrated Customer Support Tools for Speedy Case Resolutions
  • Improved Access to Internal Query Database
  • New UI for Better User Experience
  • Rise in Employment of Knowledge Bots
  • Demand for User-Friendly Interfaces
  • Improved Collaboration
  • Mobile Technology and Single Sign-on
  • Social Media Evolves as a KM Tool
  • Demand Escalates for Advanced Internal Search Indexes
  • AI Gaining Importance in Knowledge Management
  • Role of Artificial Intelligence (AI) in Enhancing the Value of Unstructured Content
  • Emphasis Grows on More Accessible Content Management
  • KM Tools with Permission Settings to Ease Knowledge Sharing
  • Significant Potential for IoT in Knowledge Management
  • EXHIBIT 7: Global M2M/IoT Connections (In Billion) for Years 2019, 2021 and 2023
  • Collaboration Emerges as a Critical Requirement for Enabling Knowledge Management
  • Knowledge Management Becomes an Important Tool for Healthcare Industry
4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Current & Future Analysis for Knowledge Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 2: World Historic Review for Knowledge Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 3: World 15-Year Perspective for Knowledge Management by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2012, 2020 & 2027
  • TABLE 4: World Current & Future Analysis for Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 5: World Historic Review for Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 6: World 15-Year Perspective for Systems by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
  • TABLE 7: World Current & Future Analysis for Mechanisms & Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 8: World Historic Review for Mechanisms & Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 9: World 15-Year Perspective for Mechanisms & Technologies by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
  • TABLE 10: World Current & Future Analysis for Process by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 11: World Historic Review for Process by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 12: World 15-Year Perspective for Process by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
  • TABLE 13: World Current & Future Analysis for Infrastructure by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 14: World Historic Review for Infrastructure by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 15: World 15-Year Perspective for Infrastructure by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
  • TABLE 16: World Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 17: World Historic Review for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 18: World 15-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
  • TABLE 19: World Current & Future Analysis for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 20: World Historic Review for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 21: World 15-Year Perspective for SMEs by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America and Rest of World for Years 2012, 2020 & 2027
III. MARKET ANALYSIS

UNITED STATES
  • TABLE 22: USA Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 23: USA Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 24: USA 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 25: USA Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 26: USA Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 27: USA 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
CANADA
  • TABLE 28: Canada Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 29: Canada Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 30: Canada 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 31: Canada Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 32: Canada Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 33: Canada 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
JAPAN
  • TABLE 34: Japan Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 35: Japan Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 36: Japan 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 37: Japan Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 38: Japan Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 39: Japan 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
CHINA
  • TABLE 40: China Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 41: China Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 42: China 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 43: China Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 44: China Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 45: China 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
EUROPE
  • TABLE 46: Europe Current & Future Analysis for Knowledge Management by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2020 through 2027 and % CAGR
  • TABLE 47: Europe Historic Review for Knowledge Management by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 48: Europe 15-Year Perspective for Knowledge Management by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2012, 2020 & 2027
  • TABLE 49: Europe Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 50: Europe Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 51: Europe 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 52: Europe Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 53: Europe Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 54: Europe 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
FRANCE
  • TABLE 55: France Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 56: France Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 57: France 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 58: France Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 59: France Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 60: France 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
GERMANY
  • TABLE 61: Germany Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 62: Germany Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 63: Germany 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 64: Germany Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 65: Germany Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 66: Germany 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
ITALY
  • TABLE 67: Italy Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 68: Italy Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 69: Italy 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 70: Italy Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 71: Italy Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 72: Italy 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
UNITED KINGDOM
  • TABLE 73: UK Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 74: UK Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 75: UK 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 76: UK Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 77: UK Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 78: UK 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
SPAIN
  • TABLE 79: Spain Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 80: Spain Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 81: Spain 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 82: Spain Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 83: Spain Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 84: Spain 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
RUSSIA
  • TABLE 85: Russia Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 86: Russia Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 87: Russia 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 88: Russia Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 89: Russia Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 90: Russia 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
REST OF EUROPE
  • TABLE 91: Rest of Europe Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 92: Rest of Europe Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 93: Rest of Europe 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 94: Rest of Europe Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 95: Rest of Europe Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 96: Rest of Europe 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
ASIA-PACIFIC
  • TABLE 97: Asia-Pacific Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 98: Asia-Pacific Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 99: Asia-Pacific 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 100: Asia-Pacific Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 101: Asia-Pacific Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 102: Asia-Pacific 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
LATIN AMERICA
  • TABLE 103: Latin America Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 104: Latin America Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 105: Latin America 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 106: Latin America Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 107: Latin America Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 108: Latin America 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
REST OF WORLD
  • TABLE 109: Rest of World Current & Future Analysis for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 110: Rest of World Historic Review for Knowledge Management by Offering - Systems, Mechanisms & Technologies, Process and Infrastructure Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 111: Rest of World 15-Year Perspective for Knowledge Management by Offering - Percentage Breakdown of Value Revenues for Systems, Mechanisms & Technologies, Process and Infrastructure for the Years 2012, 2020 & 2027
  • TABLE 112: Rest of World Current & Future Analysis for Knowledge Management by Organization Size - Large Enterprises and SMEs - Independent Analysis of Annual Revenues in US$ Million for the Years 2020 through 2027 and % CAGR
  • TABLE 113: Rest of World Historic Review for Knowledge Management by Organization Size - Large Enterprises and SMEs Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2012 through 2019 and % CAGR
  • TABLE 114: Rest of World 15-Year Perspective for Knowledge Management by Organization Size - Percentage Breakdown of Value Revenues for Large Enterprises and SMEs for the Years 2012, 2020 & 2027
IV. COMPETITION
  • Total Companies Profiled: 253

Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • Atlassian Corporation Plc
  • Bitrix, Inc.
  • Bloomfire
  • Chadha Software Technologies
  • ComAround Inc.
  • eGain Corporation
  • Ernst & Young Global Limited
  • eXo Platform
  • Freshworks Inc.
  • IBM
  • Igloo Software
  • KMS Lighthouse
  • Knosys
  • Lucidea
  • MangoApps Inc.
  • Moxie Software
  • Open Text Corporation
  • ProProfs
  • RightAnswers, Inc.
  • Yonyx Inc.
Note: Product cover images may vary from those shown
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