BPO Services in Brazil

  • ID: 3781906
  • Report
  • Region: Brazil
  • 41 pages
  • MarketLine
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The CRM BPO segment was the market's most lucrative in 2015, with total revenues of $5907m, equivalent to 285% of the market's overall value

FEATURED COMPANIES

  • Genpact Limited
  • HCL Technologies Limited
  • Infosys Limited
  • ISS AS
  • MORE
BPO Services in Brazil

Summary

BPO Services in Brazil industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Essential resource for top-line data and analysis covering the Brazil bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.

Key Highlights
  • BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
  • The Brazilian BPO Services market had total revenues of $1.4bn in 2017, representing a compound annual growth rate (CAGR) of 5.7% between 2013 and 2017.
  • The vertical-specific BPO segment was the market's most lucrative in 2017, with total revenues of $0.4bn, equivalent to 27.7% of the market's overall value.
  • Brazil is losing its outsourcing competitiveness compared to other countries in the region, such as Mexico or Colombia.
Scope
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Brazil
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Brazil
  • Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the Brazil bpo services market with five year forecasts
Reasons to buy
  • What was the size of the Brazil bpo services market by value in 2017?
  • What will be the size of the Brazil bpo services market in 2022?
  • What factors are affecting the strength of competition in the Brazil bpo services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up Brazil's bpo services market?
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FEATURED COMPANIES

  • Genpact Limited
  • HCL Technologies Limited
  • Infosys Limited
  • ISS AS
  • MORE
Executive Summary
Market value
Market value forecast
Market volume
Market volume forecast
Geography segmentation
Market rivalry
Market Overview
Market definition
Market analysis
Market Data
Market value
Market volume
Market Segmentation
Geography segmentation
Market Outlook
Market value forecast
Market volume forecast
Five Forces Analysis
Summary
Buyer power
Supplier power
New entrants
Threat of substitutes
Degree of rivalry
Leading Companies
Cyrela Brazil Realty SA Empreendimentos e Participacoes
Even Construtora e Incorporadora SA
Gafisa SA
Joao Fortes Engenharia SA
Macroeconomic Indicators
Country data
Methodology
Industry associations
Related Research
Appendix
About the Publisher

List of Tables
Table 1: Brazil real estate market value: $ billion, 2013-17
Table 2: Brazil real estate market volume: thousand housing units, 2013-17
Table 3: Brazil real estate market geography segmentation: $ billion, 2017
Table 4: Brazil real estate market value forecast: $ billion, 2017-22
Table 5: Brazil real estate market volume forecast: thousand housing units, 2017-22
Table 6: Cyrela Brazil Realty SA Empreendimentos e Participacoes: key facts
Table 7: Cyrela Brazil Realty SA Empreendimentos e Participacoes: key financials ($)
Table 8: Cyrela Brazil Realty SA Empreendimentos e Participacoes: key financials (BRL)
Table 9: Cyrela Brazil Realty SA Empreendimentos e Participacoes: key financial ratios
Table 10: Even Construtora e Incorporadora SA: key facts
Table 11: Even Construtora e Incorporadora SA: key financials ($)
Table 12: Even Construtora e Incorporadora SA: key financials (BRL)
Table 13: Even Construtora e Incorporadora SA: key financial ratios
Table 14: Gafisa SA: key facts
Table 15: Gafisa SA: key financials ($)
Table 16: Gafisa SA: key financials (BRL)
Table 17: Gafisa SA: key financial ratios
Table 18: Joao Fortes Engenharia SA: key facts
Table 19: Joao Fortes Engenharia SA: key financials ($)
Table 20: Joao Fortes Engenharia SA: key financials (BRL)
Table 21: Joao Fortes Engenharia SA: key financial ratios
Table 22: Brazil size of population (million), 2013-17
Table 23: Brazil GDP (constant 2005 prices, $ billion), 2013-17
Table 24: Brazil GDP (current prices, $ billion), 2013-17
Table 25: Brazil inflation, 2013-17
Table 26: Brazil consumer price index (absolute), 2013-17
Table 27: Brazil exchange rate, 2013-17

List of Figures
Figure 1: Brazil real estate market value: $ billion, 2013-17
Figure 2: Brazil real estate market volume: thousand housing units, 2013-17
Figure 3: Brazil real estate market geography segmentation: % share, by value, 2017
Figure 4: Brazil real estate market value forecast: $ billion, 2017-22
Figure 5: Brazil real estate market volume forecast: thousand housing units, 2017-22
Figure 6: Forces driving competition in the real estate market in Brazil, 2017
Figure 7: Drivers of buyer power in the real estate market in Brazil, 2017
Figure 8: Drivers of supplier power in the real estate market in Brazil, 2017
Figure 9: Factors influencing the likelihood of new entrants in the real estate market in Brazil, 2017
Figure 10: Factors influencing the threat of substitutes in the real estate market in Brazil, 2017
Figure 11: Drivers of degree of rivalry in the real estate market in Brazil, 2017
Figure 12: Cyrela Brazil Realty SA Empreendimentos e Participacoes: revenues & profitability
Figure 13: Cyrela Brazil Realty SA Empreendimentos e Participacoes: assets & liabilities
Figure 14: Even Construtora e Incorporadora SA: revenues & profitability
Figure 15: Even Construtora e Incorporadora SA: assets & liabilities
Figure 16: Gafisa SA: revenues & profitability
Figure 17: Gafisa SA: assets & liabilities
Figure 18: Joao Fortes Engenharia SA: revenues & profitability
Figure 19: Joao Fortes Engenharia SA: assets & liabilities
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  • Genpact Limited
  • HCL Technologies Limited
  • Infosys Limited
  • ISS AS
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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