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South Korea BPO Services Market Summary, Competitive Analysis and Forecast to 2027

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    Report

  • 40 Pages
  • September 2023
  • Region: South Korea
  • MarketLine
  • ID: 5741337
BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-22, and forecast to 2027). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights

  • BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
  • The South Korean BPO services market had total revenues of $6.1 billion in 2022, representing a compound annual growth rate (CAGR) of 11.1% between 2017 and 2022.
  • The procurement BPO segment accounted for the market's largest proportion in 2022, with total revenues of $3.4 billion, equivalent to 56.5% of the market's overall value.
  • Factors such as geographical proximity to over 50% of the global population, exceptional infrastructure, leading technical advantages, and one of the best broadband networks translate the country into an attractive outsourcing location.

Scope

  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in South Korea
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in South Korea
  • Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the South Korea bpo services market with five year forecasts

Reasons to Buy

  • What was the size of the South Korea bpo services market by value in 2022?
  • What will be the size of the South Korea bpo services market in 2027?
  • What factors are affecting the strength of competition in the South Korea bpo services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up South Korea's bpo services market?

Table of Contents

1 Executive Summary
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive landscape
2 Market Overview
2.1. Market definition
2.2. Market analysis
3 Market Data
3.1. Market value
4 Market Segmentation
4.1. Category segmentation
4.2. Geography segmentation
5 Market Outlook
5.1. Market value forecast
6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the strengths of leading players?
7.4. What were the most recent market developments?
8 Company Profiles
8.1. Infosys Limited
8.2. TMF Group B.V.
9 Macroeconomic Indicators
9.1. Country data
10 Appendix
10.1. Methodology
10.2. Industry associations
10.3. Related research
10.4. About the Publisher
List of Tables
Table 1: South Korea BPO services market value: $ million, 2017-22
Table 2: South Korea BPO services market category segmentation: % share, by value, 2017-2022
Table 3: South Korea BPO services market category segmentation: $ million, 2017-2022
Table 4: South Korea BPO services market geography segmentation: $ million, 2022
Table 5: South Korea BPO services market value forecast: $ million, 2022-27
Table 6: Infosys Limited: key facts
Table 7: Infosys Limited: Annual Financial Ratios
Table 8: Infosys Limited: Key Employees
Table 9: Infosys Limited: Key Employees Continued
Table 10: TMF Group B.V.: key facts
Table 11: TMF Group B.V.: Key Employees
Table 12: With Business Process Outsourcing Inc: key facts
Table 13: South Korea size of population (million), 2018-22
Table 14: South Korea gdp (constant 2005 prices, $ billion), 2018-22
Table 15: South Korea gdp (current prices, $ billion), 2018-22
Table 16: South Korea inflation, 2018-22
Table 17: South Korea consumer price index (absolute), 2018-22
Table 18: South Korea exchange rate, 2018-22
List of Figures
Figure 1: South Korea BPO services market value: $ million, 2017-22
Figure 2: South Korea BPO services market category segmentation: $ million, 2017-2022
Figure 3: South Korea BPO services market geography segmentation: % share, by value, 2022
Figure 4: South Korea BPO services market value forecast: $ million, 2022-27
Figure 5: Forces driving competition in the BPO services market in South Korea, 2022
Figure 6: Drivers of buyer power in the BPO services market in South Korea, 2022
Figure 7: Drivers of supplier power in the BPO services market in South Korea, 2022
Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in South Korea, 2022
Figure 9: Factors influencing the threat of substitutes in the BPO services market in South Korea, 2022
Figure 10: Drivers of degree of rivalry in the BPO services market in South Korea, 2022

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Infosys Limited
  • TMF Group B.V.