Computer and Electronic Equipment Repair in Australia - Industry Market Research Report

In good repair: Revenue growth will be refurbished as cost-of-living and inflationary pressures rise

The Computer and Electronic Equipment Repair industry has felt the profit pinch thanks to drastic operational shifts. For individuals and companies with access to considerable capital, high-tech advancements have made replacement an attractive option over repair when equipment malfunctions, which has limited some demand for repair services. This is demonstrated by the current year rise in demand from computer, peripheral and software retailing and wholesaling. Further, the trend of leasing computers and electronic equipment rather than owning them has diminished repair service needs, as in this case, replacements are more common in case of malfunctions or damage. However, rising costs and interest rates, and the cost of living crisis have forced customers to repair their equipment instead of replacing it and industry firms have capitalised. The COVID-19 pandemic initially dealt computer and electronic equipment repairers a blow, but the industry has largely recovered on the back of inflationary concerns.

Industry companies provide a range of repair and maintenance services on computers, tablets, phones, office equipment, medical equipment, electronic instruments and other electronic equipment (excluding domestic appliances). The industry excludes support services provided by computer and equipment manufacturers and wholesalers.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.