Global Cloud-based PBX Market 2017-2021

  • ID: 4039604
  • Report
  • Region: Global
  • 69 pages
  • TechNavio
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FEATURED COMPANIES

  • 3CX
  • BullsEye Telecom
  • Estech Systems
  • MegaPath
  • Nextiva
  • ShoreTel
  • MORE
About Cloud Based PBX

A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.

The analysts forecast the global cloud based PBX market to grow at a CAGR of 15.54% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global cloud based PBX market for 2017-2021. To calculate the market size, the report considers the revenue generated from sales, installation, and maintenance of cloud-based PBX systems used for enterprise applications.

The market is divided into the following segments based on geography:

- Americas
- APAC
- EMEA

The report, Global Cloud Based PBX Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- MegaPath
- Microsoft (Skype)
- Nextiva
- RingCentral
- Vonage

Other prominent vendors
- 3CX
- 8x8
- Allworx
- Avaya
- Barracuda Networks (CudaTel)
- BullsEye Telecom
- Cisco
- Digium
- D-Link
- Estech Systems
- Fonality
- Jive Canada
- Linksys
- Mitel Networks
- NEC
- Panasonic
- Sangoma
- ShoreTel
- VirtualPBX.com
- Zultys

Market drivers
- Cloud based PBX provides high operational flexibility.
- For a full, detailed list, view the full report

Market challenges
- Connectivity problems, a hindrance to seamless communication.
- For a full, detailed list, view the full report

Market trends
- Backend analytics are becoming a predominant element of cloud based PBX.
- For a full, detailed list, view the full report

Key questions answered in this report
- What will the market size be in 2021 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

You can request one free hour of the analyst’s time when you purchase this market report. Details are provided within the report.
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Note: Product cover images may vary from those shown
2 of 5

FEATURED COMPANIES

  • 3CX
  • BullsEye Telecom
  • Estech Systems
  • MegaPath
  • Nextiva
  • ShoreTel
  • MORE
Part 01: Executive summary

Part 02: Scope of the report

Part 03: Research Methodology

Part 04: Introduction
  • Key market highlights
Part 05: Market landscape
  • Market overview
  • Market size and forecast
Part 06: Five forces analysis

Part 07: Market segmentation by end-user
  • Global cloud-based PBX market by end-user
  • SMEs
  • Large enterprises
Part 08: Geographical segmentation
  • Global cloud-based PBX market by geography
  • Americas
  • EMEA
  • APAC
Part 09: Market drivers

Part 10: Impact of drivers

Part 11: Market challenges

Part 12: Impact of drivers and challenges

Part 13: Market trends

Part 14: Vendor landscape
  • Competitive landscape
Part 15: Key vendor analysis
  • MegaPath
  • Microsoft (Skype)
  • Nextiva
  • RingCentral
  • Vonage
  • Other prominent vendors
Part 16: Appendix
  • List of abbreviations
Part 17: About the Author

List of Exhibits

Exhibit 01: Advantages and disadvantages of VoIP
Exhibit 02: VoIP growth factors
Exhibit 03: PBX
Exhibit 04: Schematic diagram
Exhibit 05: Global cloud-based PBX market 2016-2021 ($ billions)
Exhibit 06: Five forces analysis
Exhibit 07: Global cloud-based PBX by end-user 2016 and 2021 (%)
Exhibit 08: Global cloud-based PBX by end-user 2016-2021 ($ billions)
Exhibit 09: Global cloud-based PBX market by SMEs 2016-2021 ($ billions)
Exhibit 10: Global cloud-based PBX market by large enterprises 2016-2021 ($ billions)
Exhibit 11: Global cloud-based PBX market by geography 2016 and 2021 (%)
Exhibit 12: Global cloud-based PBX market by geography 2016-2021 ($ billions)
Exhibit 13: Cloud-based PBX market in Americas 2016-2021 ($ billions)
Exhibit 14: Cloud-based PBX market in EMEA 2016-2021 ($ billions)
Exhibit 15: Cloud-based PBX market in APAC 2016-2021 ($ billions)
Exhibit 16: Impact of drivers
Exhibit 17: Impact of drivers and challenges
Exhibit 18: Product segment
Exhibit 19: Other prominent vendors
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FEATURED COMPANIES

  • 3CX
  • BullsEye Telecom
  • Estech Systems
  • MegaPath
  • Nextiva
  • ShoreTel
  • MORE
New Report Released: - Global Cloud Based PBX Market 2017-2021

The author of the report recognizes the following companies as the key players in the global cloud based PBX market: MegaPath, Microsoft (Skype), Nextiva, RingCentral, and Vonage.

Other Prominent Vendors in the market are: 3CX, 8x8, Allworx, Avaya, Barracuda Networks (CudaTel), BullsEye Telecom, Cisco, Digium, D-Link, Estech Systems, Fonality, Jive Canada, Linksys, Mitel Networks, NEC, Panasonic, Sangoma, ShoreTel, VirtualPBX.com, and Zultys.

Commenting on the report, an analyst from the research team said: “One trend in market is backend analytics are becoming a predominant element of cloud based PBX. Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud presents the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.”

According to the report, one driver in market is implementation of cloud based PBX reduces TCO. The cloud-based PBX enables data traffic and voice communication traffic integration into a single network to reduce the total cost of ownership (TCO) associated with a combined voice or data network. The integration of multiple media types such as voice, data, and video into a single network eliminates infrastructure and maintenance redundancies, which also reduce capital and operational costs. Various network elements such as call servers, application servers (for voicemail storage), and client devices can be easily integrated due to the presence of a single network for voice, data, and video transmission.

Further, the report states that one challenge in market is network security issues. The cloud-based PBX incorporates cloud-based systems in its service delivery, which is vulnerable to viruses, hackers, and data crashing. Issues such as unauthorized access, interruption-of-service, eavesdropping, registration and media manipulation, and spam over Internet telephony (SPIT) create challenges related to authenticity, integrity, and confidentiality. Organizations are encrypting or decrypting VoIP traffic for security inspection, which in turn is leading to organizational and operational problems.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
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  • MegaPath
  • Microsoft (Skype)
  • Nextiva
  • RingCentral
  • Vonage
  • 3CX
  • 8x8
  • Allworx
  • Avaya
  • Barracuda Networks (CudaTel)
  • BullsEye Telecom
  • Cisco
  • Digium
  • D-Link
  • Estech Systems
  • Fonality
  • Jive Canada
  • Linksys
  • Mitel Networks
  • NEC
  • Panasonic
  • Sangoma
  • ShoreTel
  • VirtualPBX.com
  • Zultys
Note: Product cover images may vary from those shown
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Note: Product cover images may vary from those shown
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