Enterprise Content Management Market by Component, Business Function, Deployment Type, Organization Size, and Vertical - Global Forecast to 2022

  • ID: 4337638
  • Report
  • Region: Global
  • 161 Pages
  • Markets and Markets
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The Enterprise Content Management Market Size is Expected to Grow from USD 31.66 Billion in 2017 to USD 67.14 Billion by 2022, at a CAGR of 16.2%

FEATURED COMPANIES

  • Alfresco Software, Inc.
  • Fabasoft
  • Ibm Corporation
  • M-Files Corporation
  • Newgen Software, Inc.
  • Oracle Corporation
  • MORE

"Enterprise Content Management Market by Component (Solutions and Services), Business Function (Accounts & Finance, Human Resources, Supply Chain Management, Operations, and Marketing), Deployment Type, Organization Size, Vertical - Global Forecast to 2022"

"Exponential data growth and increasing need for regulatory content management in the enterprises is driving the overall market"

The Enterprise Content Management (ECM) market size is expected to grow from USD 31.66 billion in 2017 to USD 67.14 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 16.2%. ECM is the systematic collection and organization of information that is to be used by a designated audience such as business executives and customers. The exponential data growth, increasing need to manage data in enterprises and increased traction for risk mitigation in content management are driving the ECM market. Effectiveness, efficiency, compliance, and continuity all are combined in different proportions to drive the business case for content management in most organizations. However, factors such as difficulties in smooth handling of enterprise data in case of mergers and acquisition and the existence of content data silos are hindering the ECM market growth.

"Web content management is expected to have the largest market size in the ECM market"

The web content management solution is estimated to contribute the largest market size during the forecast period. It helps in maintaining, controlling, changing, and reassembling the content on a web page. Web content management is widely adopted among industries due to the increased complexities in management of ample of data configuration, integration across the globe, and challenges of managing sensitive information of customer’s personal data and business information.

"The cloud deployment type for ECM is expected to grow at the highest CAGR during the forecast period"

Cloud-based technology is the fastest-growing deployment type in the ECM market and is expected to grow at the highest CAGR of 18.4% from 2017 to 2022. Cloud-based deployment model reduces the total cost of ownership by cutting down the cost associated with installing hardware to support ECM solutions. Cloud-based deployment model offers higher agility than the on-premises deployment model.

"Asia Pacific (APAC) is expected to be the fastest growing region during the forecast period."

APAC is expected to be the fastest growing region during the forecast period in the ECM market. The high growth rate in APAC is attributed to the increasing technological adoption in developing countries such as India and China. Furthermore, the increased need to manage consistent data and induce control and visibility mechanisms has led to a wider demand among enterprises for ECM solutions in the APAC region.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people.

The breakup of profile of the primary participants is as follows:

  • By Company: Tier 1 - 35%, Tier 2 - 45%, and Tier 3 - 20%
  • By Designation: C-level - 72%, Director level - 17%, and Manager level - 11%
  • By Region: North America - 45%, Europe - 20%, APAC - 30%, and RoW - 05%

The ECM ecosystem comprises major vendors offering solution and services such as Microsoft Corporation (US), IBM Corporation (US), Oracle Corporation (US), Xerox Corporation (US), EverTeam (France), Fabasoft (Austria), Laserfiche (US), M-Files Corporation (US), Alfresco Software, Inc. (UK), Hyland Software, Inc. (US), Newgen Software Technologies Ltd. (India), and OpenText Corporation (US).

Research Coverage

The report includes in-depth competitive analysis of the key players in the ECM market, with their company profiles, recent developments, and key market strategies. The research report segments the ECM market by component, deployment type, organization size, business function, vertical, and region.

Reasons to Buy the Report

The ECM market has been segmented by component, deployment type, organization size, business function, vertical, and region. The report will help market leaders/new entrants in this market in the following ways:

1. The report segments the ECM market comprehensively and provides the closest approximations of the revenue numbers for the overall market and subsegments. The market numbers are further split across different verticals and regions.
2. The report helps the stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report helps stakeholders to understand the competitors better and gain more insights to improve the position of their businesses. There is a separate section on competitive landscape, including competitor ecosystem, and mergers and acquisitions. Besides, there is MicroQuadrant of 25 players who offer solutions and services in this market. In this section, market internals are also provided that can put the stakeholders ahead of their competitors.

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FEATURED COMPANIES

  • Alfresco Software, Inc.
  • Fabasoft
  • Ibm Corporation
  • M-Files Corporation
  • Newgen Software, Inc.
  • Oracle Corporation
  • MORE

1 Introduction
    1.1 Objectives of the Study
    1.2 Market Definition
    1.3 Market Scope
    1.4 Years Considered for the Study
    1.5 Currency
    1.6 Stakeholders

2 Research Methodology
    2.1 Research Data
           2.1.1 Secondary Data
           2.1.2 Primary Data
                    2.1.2.1 Breakdown of Primaries
                    2.1.2.2 Key Industry Insights
    2.2 Market Size Estimation
    2.3 Microquadrant Research Methdology
           2.3.1 Vendor Inclusion Criteria
    2.4 Research Assumptions
    2.5 Limitations

3 Executive Summary

4 Premium Insights
    4.1 Attractive Market Opportunities in the Enterprise Content Management Market
    4.2 Market By Component
    4.3 Market By Deployment Type
    4.4 Market By Business Function
    4.5 Market By Organization Size
    4.6 Market By Vertical and Region
    4.7 Lifecycle Analysis, By Region

5 Market Overview and Industry Trends
    5.1 Introduction
    5.2 Market Dynamics
           5.2.1 Drivers
                    5.2.1.1 Exponential Growth in Digital Content Across Enterprises
                    5.2.1.2 Need for Regulatory Content Management to Enhance Operations
                    5.2.1.3 Increased Traction for Risk Mitigation in Content Management
                    5.2.1.4 High Need for Securing Confidential Data and Protection Against Data Loss
           5.2.2 Restraints
                    5.2.2.1 Difficulties in the Smooth Handling of Enterprise Data in Case of Mergers and Acquisitions
                    5.2.2.2 Existence of Functional Content Data Silos
           5.2.3 Opportunities
                    5.2.3.1 Growing Adoption By Smes and Cloud-Based Content Management Generates New Business Opportunities
                    5.2.3.2 Deployment of Content Maturity Model
                    5.2.3.3 Inclination Toward End-To-End Cross-Platform Solutions
           5.2.4 Challenges
                    5.2.4.1 Data Migration From Legacy Systems to New Systems
                    5.2.4.2 Rise in Security Issues Associated With Cloud and Mobile Technologies
                    5.2.4.3 Aligning ECM Strategy With the Organizational Strategic Initiatives
                    5.2.4.4 Lack of Technical Proficiency Among Enterprises
    5.3 Industry Trends
           5.3.1 Innovation Spotlight

6 Enterprise Content Management Market Analysis, By Component
    6.1 Introduction

7 Market Analysis By Solution
    7.1 Introduction
    7.2 Content Workflow
    7.3 Document Management
    7.4 Imaging and Capturing
    7.5 Web Content Management
    7.6 Records Management
    7.7 Digital Asset Management
    7.8 Mobile Content Management
    7.9 Case Management
    7.10 Ediscovery

8 Market Analysis By Service
    8.1 Introduction
    8.2 Implementation Services
    8.3 Training and Education
    8.4 Support and Maintenance

9 Enterprise Content Management Market Analysis, By Deployment Type
    9.1 Introduction
    9.2 Cloud
    9.3 On-Premises

10 Market Analysis By Organization Size
     10.1 Introduction
     10.2 Small and Medium-Sized Enterprises
     10.3 Large Enterprises

11 Market Analysis By Business Function
     11.1 Introduction
     11.2 Accounts and Finance
     11.3 Human Resources
     11.4 Supply Chain Management
     11.5 Operations
     11.6 Marketing

12 Enterprise Content Management Market Analysis, By Vertical
     12.1 Introduction
     12.2 Banking, Financial Services, and Insurance
     12.3 Government
     12.4 Manufacturing
     12.5 Telecom and IT
     12.6 Consumer Goods and Retail
     12.7 Healthcare and Life Sciences
     12.8 Energy and Utilities
     12.9 Transportation and Logistics
     12.10 Others

13 Geographic Analysis
     13.1 Introduction
     13.2 North America
     13.3 Europe
     13.4 Asia Pacific
     13.5 Middle East and Africa
     13.6 Latin America

14 Competitive Landscape
     14.1 Introduction
     14.2 Microquadrant Overview
             14.2.1 Visionary Leaders
             14.2.2 Innovators
             14.2.3 Dynamic Differentiators
             14.2.4 Emerging Companies
     14.3 Business Strategy Excellence in the ECM Market
     14.4 Strength of Product Portfolio in the ECM Market

15 Company Profiles
(Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments)*
     15.1 Alfresco Software, Inc.
     15.2 Everteam
     15.3 Fabasoft
     15.4 Hyland Software, Inc.
     15.5 IBM Corporation
     15.6 Laserfiche
     15.7 M-Files Corporation
     15.8 Microsoft Corporation
     15.9 Newgen Software, Inc.
     15.10 Opentext Corporation
     15.11 Oracle Corporation
     15.12 Xerox Corporation

*Details on Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments might not be captured in case of unlisted companies.

List of Tables
Table 1 Enterprise Content Management Market Size, By Component, 2015-2022 (USD Million)
Table 2 Market Size By Solution, 2015-2022 (USD Million)
Table 3 Content Workflow: Market Size By Region, 2015-2022 (USD Million)
Table 4 Document Management: Market Size By Region, 2015-2022 (USD Million)
Table 5 Imaging and Capturing: Market Size By Region, 2015-2022 (USD Million)
Table 6 Web Content Management: Market Size By Region, 2015-2022 (USD Million)
Table 7 Records Management: Market Size By Region, 2015-2022 (USD Million)
Table 8 Digital Asset Management: Market Size By Region, 2015-2022 (USD Million)
Table 9 Mobile Content Management: Market Size,By Region, 2015-2022 (USD Million)
Table 10 Case Management: Market Size By Region, 2015-2022 (USD Million)
Table 11 Ediscovery: Market Size By Region, 2015-2022 (USD Million)
Table 12 Enterprise Content Management Market Size, By Service, 2015-2022 (USD Million)
Table 13 Implementation Services: Market Size By Region, 2015-2022 (USD Million)
Table 14 Training and Education: Market Size By Region, 2015-2022 (USD Million)
Table 15 Support and Maintenance: Market Size By Region, 2015-2022 (USD Million)
Table 16 Enterprise Content Management Market Size, By Deployment Type, 2015-2022 (USD Million)
Table 17 Cloud: Market Size By Region, 2015-2022 (USD Million)
Table 18 On-Premises: Market Size By Region, 2015-2022 (USD Million)
Table 19 Market Size By Organization Size, 2015-2022 (USD Million)
Table 20 Small and Medium-Sized Enterprises: Market Size By Region, 2015-2022 (USD Million)
Table 21 Large Enterprises: Market Size By Region, 2015-2022 (USD Million)
Table 22 Enterprise Content Management Market Size, By Business Function, 2015-2022 (USD Million)
Table 23 Accounts and Finance: Market Size By Region, 2015-2022 (USD Million)
Table 24 Human Resources: Market Size By Region, 2015-2022 (USD Million)
Table 25 Supply Chain Management: Market Size By Region, 2015-2022 (USD Million)
Table 26 Operations: Market Size By Region, 2015-2022 (USD Million)
Table 27 Marketing: Market Size By Region, 2015-2022 (USD Million)
Table 28 Enterprise Content Management Market Size, By Vertical, 2015-2022 (USD Million)
Table 29 Banking, Financial Services, and Insurance: Market Size By Region, 2015-2022 (USD Million)
Table 30 Government: Market Size By Region, 2015-2022 (USD Million)
Table 31 Manufacturing: Market Size By Region, 2015-2022 (USD Million)
Table 32 Telecom and IT: Market Size By Region, 2015-2022 (USD Million)
Table 33 Consumer Goods and Retail: Market Size By Region, 2015-2022 (USD Million)
Table 34 Healthcare and Life Sciences: Market Size By Region, 2015-2022 (USD Million)
Table 35 Energy and Utilities: Market Size By Region, 2015-2022 (USD Million)
Table 36 Transportation and Logistics: Market Size By Region, 2015-2022 (USD Million)
Table 37 Others: Market Size By Region, 2015-2022 (USD Million)
Table 38 Enterprise Content Management Market Size, By Region, 2015-2022 (USD Million)
Table 39 North America: Market Size By Component, 2015-2022 (USD Million)
Table 40 North America: Market Size By Solution, 2015-2022 (USD Million)
Table 41 North America: Market Size By Service, 2015-2022 (USD Million)
Table 42 North America: Market Size By Deployment Type, 2015-2022 (USD Million)
Table 43 North America: Market Size By Organization Size, 2015-2022 (USD Million)
Table 44 North America: Market Size By Business Function, 2015-2022 (USD Million)
Table 45 North America: Market Size By Vertical, 2015-2022 (USD Million)
Table 46 Europe: Enterprise Content Management Market Size, By Component, 2015-2022 (USD Million)
Table 47 Europe: Market Size By Solution, 2015-2022 (USD Million)
Table 48 Europe: Market Size By Service, 2015-2022 (USD Million)
Table 49 Europe: Market Size By Deployment Type, 2015-2022 (USD Million)
Table 50 Europe: Market Size By Organization Size, 2015-2022 (USD Million)
Table 51 Europe: Market Size By Business Function, 2015-2022 (USD Million)
Table 52 Europe: Market Size By Vertical, 2015-2022 (USD Million)
Table 53 Asia Pacific: Enterprise Content Management Market Size, By Component, 2015-2022 (USD Million)
Table 54 Asia Pacific: Market Size By Solution, 2015-2022 (USD Million)
Table 55 Asia Pacific: Market Size By Service, 2015-2022 (USD Million)
Table 56 Asia Pacific: Market Size By Deployment Type, 2015-2022 (USD Million)
Table 57 Asia Pacific: Market Size By Organization Size, 2015-2022 (USD Million)
Table 58 Asia Pacific: Market Size By Business Function, 2015-2022 (USD Million)
Table 59 Asia Pacific: Market Size By Vertical, 2015-2022 (USD Million)
Table 60 Middle East and Africa: Enterprise Content Management Market Size, By Component, 2015-2022 (USD Million)
Table 61 Middle East and Africa: Market Size By Solution, 2015-2022 (USD Million)
Table 62 Middle East and Africa: Market Size By Service, 2015-2022 (USD Million)
Table 63 Middle East and Africa: Market Size By Deployment Type, 2015-2022 (USD Million)
Table 64 Middle East and Africa: Market Size By Organization Size, 2015-2022 (USD Million)
Table 65 Middle East and Africa: Market Size By Business Function, 2015-2022 (USD Million)
Table 66 Middle East and Africa: Market Size By Vertical, 2015-2022 (USD Million)
Table 67 Latin America: Enterprise Content Management Market Size, By Component, 2015-2022 (USD Million)
Table 68 Latin America: Market Size By Solution, 2015-2022 (USD Million)
Table 69 Latin America: Market Size By Service, 2015-2022 (USD Million)
Table 70 Latin America: Market Size By Deployment Type, 2015-2022 (USD Million)
Table 71 Latin America: Market Size By Organization Size, 2015-2022 (USD Million)
Table 72 Latin America: Market Size By Business Function, 2015-2022 (USD Million)
Table 73 Latin America: Market Size By Vertical, 2015-2022 (USD Million)

List of Figures
Figure 1 Enterprise Content Management Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Competitive Leadership Mapping: Criteria Weightage
Figure 8 Competitive Leadership Mapping
Figure 9 Enterprise Content Management Market: Assumptions
Figure 10 Top 3 Fastest Growing Segments for the Enterprise Content Management Market During the Forecast Period
Figure 11 North America is Estimated to Hold the Largest Market Share in 2017
Figure 12 Exponential Increase in Data Across Organizations and the Urgency to Manage the Data are Driving the Market Toward Growth
Figure 13 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 14 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 15 Human Resources Business Function is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 16 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 17 Government and North America are Estimated to Have the Largest Market Sizes in 2017
Figure 18 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 19 Enterprise Content Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 20 Services Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 21 Digital Asset Management Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 22 Support and Maintenance Services Segment is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 23 Cloud Deployment Type is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 24 Small and Medium-Sized Enterprises Segment is Expected to Grow at A Higher CAGR During the Forecast Period
Figure 25 Human Resources Business Function is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 26 Consumer Goods and Retail Vertical is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 27 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 28 Regional Snapshot: Asia Pacific is Expected to Grow at the Highest CAGR in the Enterprise Content Management Market
Figure 29 North America: Market Snapshot
Figure 30 Asia Pacific: Market Snapshot
Figure 31 Competitive Leadership Mapping
Figure 32 Fabasoft: Company Snapshot
Figure 33 IBM Corporation: Company Snapshot
Figure 34 Microsoft Corporation: Company Snapshot
Figure 35 Opentext Corporation: Company Snapshot
Figure 36 Oracle Corporation: Company Snapshot
Figure 37 Xerox Corporation: Company Snapshot

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FEATURED COMPANIES

  • Alfresco Software, Inc.
  • Fabasoft
  • Ibm Corporation
  • M-Files Corporation
  • Newgen Software, Inc.
  • Oracle Corporation
  • MORE

The Enterprise Content Management (ECM) market is expected to grow from USD 31.66 Billion in 2017 to USD 67.14 Billion by 2022, at a Compound Annual Growth Rate (CAGR) of 16.2%. Several factors such as increasing need for regulatory content management and increased traction of risk mitigation are responsible for the growth of the Enterprise Content Management market. Verticals such as consumer and goods, government, healthcare and life sciences, manufacturing, IT and telecom, and transportation and logistics have contributed largely to the ECM market.

The Enterprise Content Management market is segmented by component, deployment type, organization size, business function, vertical, and region. The cloud-based ECM deployment is likely to gain traction during the forecast period and grow at highest CAGR as it reduces the total cost of ownership by cutting down the cost associated with installing hardware to support ECM solutions. Cloud-based deployment model also offers higher agility than the on-premises deployment model. Enterprises are considering cloud deployment as solution providers offer remote ECM solutions at competitive pricings.

ECM solutions are estimated to dominate the Enterprise Content Management market in 2017, while ECM services are expected to witness the fastest growth during the forecast period. ECM solutions are gaining popularity as an enormous amount of data being generated by organizations and the need to safeguard a large amount of enterprise data from a centralized place. However, ECM are vital to ensure proper implementation, maintenance, and support of ECM solutions. Leading ECM solutions enable line of business departments to manage user access independently, which means sensitive HR information stays within the HR department, while private financial information stays within the finance department, even if the information is stored in the same repository.

The Small and Medium-sized Enterprises (SMEs) segment is expected to grow at the highest CAGR in the Enterprise Content Management market during the forecast period. SMEs have various personal data related to customers, which is required to be protected from being affected by the vulnerabilities. Increasing awareness and digital transformation has influenced SMEs to adopt cloud-based ECM solutions.

By business function, the supply chain management segment is expected to have the largest market size during the forecast period than the other segments. The supply chain department deals with inventory optimization integrated with global customer requirements. ECM helps all upstream customers and downstream suppliers’ records to be integrated into one easy interface. Furthermore, ECM provides additional security for files in terms of document sensitivity and user access levels.

ECM solutions and services are being increasingly adopted by verticals, such as transportation and logistics, healthcare and life sciences, consumer goods and retail, manufacturing, and energy and utilities, to automate and protect the valuable data, thus, fueling the growth of the Enterprise Content Management market across the globe. The consumer goods and retail vertical is expected to hold the largest market size during the forecast period. However, transportation and logistics segment are also expected to represent prospective opportunities during the forecast period for ECM vendors.

Enterprise Content Management Market

The Enterprise Content Management market has been segmented by region into North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and Latin America to provide a region-specific analysis in the report. North America is expected to have the largest market size and is expected to dominate the market from 2017 to 2022, considering the presence of large ECM vendors in the region. The region is also considered to be one of the most advanced regions with regards to the technology adoption and infrastructure.

Difficulties in smooth handling of enterprise data in case of merger and acquisition, the existence of functional content data silos about ECM among enterprises across various industry verticals is restraining the growth of Enterprise Content Management market globally. This is one of the major identified restraints affecting the widespread adoption of ECM in the global market along with the challenge of aligning ECM strategy with the organizational strategic initiatives.

The massive growth in the amount of data with the deployment of Content Maturity Model is expected to provide great opportunities to the ECM solution vendors to grow in the future. The major vendors that offer ECM solutions and services across the globe are Microsoft Corporation (US), IBM Corporation (US), Hyland Software, Inc. (US), OpenText Corporation (Canada), Oracle Corporation (US), Alfresco Software, Inc. (UK), Everteam (France), Fabasoft (Austria), M-Files Corporation (US), Laserfiche (US), Xerox Corporation (US), Newgen Software Technologies Ltd. (India). These vendors have adopted different types of organic and inorganic growth strategies, such as new product launches, partnerships and collaborations, and mergers and acquisitions to expand their offerings in the Enterprise Content Management market.

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  • Alfresco Software, Inc.
  • Everteam
  • Fabasoft
  • Hyland Software, Inc.
  • Ibm Corporation
  • Laserfiche
  • M-Files Corporation
  • Microsoft Corporation
  • Newgen Software, Inc.
  • Opentext Corporation
  • Oracle Corporation
  • Xerox Corporation
Note: Product cover images may vary from those shown
6 of 5
Note: Product cover images may vary from those shown
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