The global express parcels industry has undergone a major transformation over the past ten years. It was far from certain that many of the major express players, such as UPS, FedEx or DHL, would embrace home delivery due to the high costs involved in the number of undelivered parcels caused by not-at-home end-recipients. Higher margin B2B services, especially in the buoyant economic years in the run up to the Great Recession of 2008, drove innovation in the industry, with huge corporate budgets resulting in initiatives such as electronic proof-of-delivery notes, providing for greater levels of visibility in the supply chain. B2C home delivery companies, often off-shoots of traditional home shopping, catalogue retailers were seen as a separate sector. Today it is hard to convey the extent of the change in management sentiment and operational and technological focus with B2C such an important part of the major players’ thinking and revenues.
No doubt the external demands being placed on express parcels carriers to meet the needs of e-retail customers will continue to drive changes in the industry for many years to come. However, this year’s report will take a different perspective - examining how technological forces have the potential to transform the supply side of the industry from within.
Report survey highlights
- The latest survey reveals momentum towards premium products - A global survey of express users and carriers, undertaken for the report revealed a strong momentum towards the use of premium services by shippers.
- Shift from Road to Air - Survey respondenets were asked whether they were seeing a change in the mode used to move parcels, the largest proportion of respondents indicated that they were experiencing a net shift from road to air.
- More Same Day deliveries - Express carriers will need to gear their operations up for more Same Day deliveries.
- e-commerce drives the sector - the survey suggests that e-commerce is by far and away the most important sector to the express industry, a situation which will continue for the foreseeable future, with 75% of respondents selecting it as their first choice.
1 Disruption And Innovation in the Express And Parcels Sector
1.1 Sharing Economy And Crowdshipping
1.2 New Market Entrants
1.3 Incumbents: Fighting Back
1.4 Amazon - the Ultimate Disruptor
1.5 Blockchain in the Express Industry
1.6 Alternative Fuel Vehicles
1.7 New Technologies
2 Future Trends
2.2 Globalization Or Regionalization
3 Market Size And Forecasts
3.1 Global Express Parcels Market
3.2 Asia Pacific Express Parcels Market
3.3 European Express Parcels Market
3.4 Middle East Express Parcels Market
3.5 North American Express Parcels Market
3.6 Russia, Caucasus And Central Asia Express Parcels Market
3.7 South American Express Parcels Market
3.8 Sub-Saharan Africa Express Parcels Market
4 Global Express Market Survey
5 Major Express Players
5.1 Comparative Review of the Year
5.5 Review of Market Activity By Region